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HMSHost review: chick-fil-a cvg cincinnati airport 54

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6:21 am EDT
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On May 3 '17, I ordered 2 Chick-Fil-A Chicken Sandwich Meals. Tamika (88182) took my order. She said the total was $16.30 I thought that sounded high and looking at the bill, the subtotal was $15.38. On their menu board, the price for the meal was $7.39. When I asked about the price difference, she told me that it was an upcharge for the ice tea. Being that the soft drink and the tea was the same price, that was not the answer. I kept pointing out that the meal was a lower price than what I was charged. She said that their was no way to put in just a meal, that they had to put in each item separately.
THEY ARE MAKING .30 cents FOR EVERY MEAL THEY SELL! THIS NEEDS TO BE FIXED!

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sciteacher
, US
Aug 20, 2018 10:16 pm EDT

I could not bite into the roast beef because it was not cut across the grain. It was impossible to chew. Unfortunately, I took sandwich to go and got back on to the turnpike. This did not allow me to speak to the employees. I had to throw it way. Waste of money.

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F00dsaver
, US
Aug 21, 2018 5:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i drove several miles to popeyes store for a carry out order and to use my coupon and was told that they don't except them at their location off the turnpike.

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Sanmukh
, US
Aug 20, 2018 10:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Chicken was very burnt not possible to eat. Asked employee to change the sandwich, he said the chicken is supposed to be burnt like that.
On further insistence employee decided to change the sub. The second sub was not any better. Employee was arguing and very rude in front of all other customers

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Rosieg
, US
Aug 20, 2018 1:52 pm EDT

My chicken biscuit was cold along with the hash browns I ordered. I'm very disappointed with the quality to add insult to injury I want able to use my chickfilet app! The long was long, and I still had to wait to get my sandwich, so I assumed it would have been hot! What's up with this? I would like a refund to a free sandwich at a later date.

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Mack68
, US
Aug 20, 2018 8:18 pm EDT
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This is NOT a complaint but a compliment! The customer service and friendliness I received today was extremely refreshing. The employee's name is Lydian and she was an extreme delight.

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Michaelkane68
, US
Aug 20, 2018 3:53 pm EDT

I was flying out on Delta this afternoon going to Atlanta by stop by the Starbucks to get a grande cup of Pike .just wanted to let you know that the service was very good . Michael and jovanicka made my travel experience today A+ i been to other airport where the employees never smile or say thank you Michael an jovanicka Thank me for stopping by.

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Anthony Boop
, US
Aug 21, 2018 1:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a small bag of Bigs Pumkin Seeds that were soft & stale. What hurt the most was that I paid $5.49 for a $2.44 product elsewhere. Price gouging at the Travel Mart Towpath Travel Plaza

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Patrick Crowley II
, US
Aug 20, 2018 5:26 am EDT

While the waitress was doing her best. We should have more then one on the [censored]. Waited a long time for a greeting then a bottle beer. The very long time to get the check and again to pay it. Not good at an airport where you would expect quick service. Left no tip. I believe management should give her what she lost out on. Very poor experience.

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Urgel Choquette
, CA
Aug 15, 2018 8:40 pm EDT
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I like to go to the Bell Center to watch Montreal Canadiens but don't like the price of the beer
I often stop at Avenue des Canadiens at Aeroport de Montreal and was chocked/upset to realized that I paid 9.49 plus tax plus tip for a glass of beer or 12, 55 $
Sorry but it is exaggeration and this was my last beer at your restaurant
U Choquette

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Jackie Sherwood
, US
Aug 15, 2018 7:59 am EDT

ordered a crispy chicken sandwich and received a grilled chicken sandwich. Burger King [protected] Oreste---it was correct on the receipt. $6.09 7/22/18 2:39 pm

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Jackie Sherwood
, US
Jul 23, 2018 8:33 am EDT

wrong sandwich

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Urgel Choquette
, CA
Jun 20, 2018 5:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Price of beer too expensive

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Patrick Crowley II
, US
Jun 02, 2018 11:50 am EDT

While the waitress was doing her best. We should have more then one on the [censored]. Waited a long time for a greeting then a bottle beer. The very long time to get the check and again to pay it. Not good at an airport where you would expect quick service. Left no tip. I believe management should give her what she lost out on. Very poor experience.

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Volyn Thomas
, US
Nov 25, 2017 9:00 am EST

Dirty counters at MIA International Airport Starbucks, staff not very courteous