Hilton Worldwide review: cleanliness

My father lived in Mississippi and passed away two weeks ago, my wife and myself traveled to be there for his service, we checked into the hotel in greenwood Mississippi. After checking in we went out to meet with family and finalize arrangements. Went back to our room to get rest for the following day. We woke up to find a roach in our bed. We immediately called the front office nobody ever came up they asked me to take a picture and bring it down. They offered us another room but we couldn't sleep there. We checked out went to my dad's funeral and had to drive to Memphis to get another hotel. This was so traumatic for us, we weren't offered anything, even a nights stay in upcoming travel. This is really bad for your customers.

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