CB Vehicle Rental and Leasing Hertz Complaints #1082-1101

Hertz review: reservation/refused

cyhair4u of US

Sep 10, 2011 5:26 am UTC

Verified customer

WE left Los Angeles Ca. on July 12th. I took my daughter, Laura, and her 4 children with me to visit in Chicago area We left out of LAX on American Airlines, arriving in ORD at 10:15pm

The next day, my daughter, Laura Sherwin went to pick up her car that I had reserved back in April, thru AAA, from Hertz 685 Golf Rd, Hoffman Estates, 60195. Confirmation # F0914408040/ 13 days/[protected], $337.71 She ran into a big problem---They had given her car to someone else---no recourse, no car! -No offer to help get another car!

I will be very slow to book thru AAA again, unless there is some action taken to make this right. I plan to cc this letter to AAA as well as your Hertz office and management. This is terrible business practice--and I will not recommend booking with these agents again!

I myself, am a hairstylist, and I provide service---I can't imagine such horrific service from Hertz. Rest assured that I will be passing this information on to everyone I talk to about this last trip to Chicago, Il.

Carole Yarbrough [protected]@gmail.com

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Hertz Contacts

Hertz phone numbers

+1 (800) 654-3001

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United States

+1 (800) 654-3131

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USA, Canada and Puerto Rico

+1 (800) 263-0678

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Canada

+44 207 365 3369

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United Kingdom

+61 180 055 0078

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Australia

+64 33 586 789

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New Zealand

+43 179 532

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Austria

+32 27 173 207

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Belgium

+45 33 179 057

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100%
Confidence score

Denmark

+358 961 500 595

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Finland

+33 969 394 049

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France

+354 522 4400

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Iceland

+353 539 152 500

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Ireland

+39 269 430 019

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Italy

+31 202 013 519

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Confidence score

Netherlands

+47 21 513 700

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Norway

+351 219 426 385

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Portugal

+7 495 775 8333

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Russia

+34 917 497 778

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Spain

+46 96 047 330

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Sweden

+55 800 979 2020

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Brazil

+52 18 006 543 030

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Mexico

+86 212 226 1700

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100%
Confidence score

China

+91 222 921 0300

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India

+27 112 898 001

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South Africa

+1 (205) 548-6082

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+1 (205) 293-2889

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+1 (405) 775-3462

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+1 (201) 307-2233

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Hertz emails

executivecustomerservice@hertz.com

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Confidence score: 100%

Support

Hertz address

999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States

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Oct 25, 2026
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