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CB Vehicle Rental and Leasing Hertz Complaints #482-501
Hertz

Hertz review: Lyft/Hertz rental car

N
Author of the review
10:28 am UTC

I received maintenance on March 5 2018, this at the Austell rd location in Austell Ga. That oil change took over 5 hours! I was the last person in the queue, sooooo there is no way they could miss me. As i waited i over hear the 2 Hertz employees talking about(the young lady with the attitude) how she likes to see people reaction when they are mad, and how hertz just fired a girl for stealing rental cars after hours. That Hertz thought it was her. That they(hertz) started checking mileage then had to fire her etc, and the male (think his mame is Chris) spock of how Hertz lets employees do what ever they want. From uniforms, coming in late, not opening the store, then lied about being in an accident, but didn't call a district manager to open after asking for over time on a Saturday?. This is what i remember. My point is while all these conversations were going on, i didn't know i needed to sign to renew my rental contract, i thought after5 5 hours, i didn't need to do anything else. If the employees were doing there job, they would of known to to stop me before i left or to call me and say u need to sign because they didnt i was deactivated for 3 days and lost about $500-$600! And then have to come back and do what should of been done in 5 hours i was there last week!

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  1. Hertz Contacts

  2. Hertz phone numbers
    +1 (800) 654-3001
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    United States
    +1 (800) 654-3131
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    USA, Canada and Puerto Rico
    +1 (800) 263-0678
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    Canada
    +44 207 365 3369
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    United Kingdom
    +61 180 055 0078
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    Australia
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    New Zealand
    +43 179 532
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    100%
    Confidence score
    Austria
    +32 27 173 207
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    Belgium
    +45 33 179 057
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    100%
    Confidence score
    Denmark
    +358 961 500 595
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    Finland
    +33 969 394 049
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    France
    +354 522 4400
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    Iceland
    +353 539 152 500
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    Ireland
    +39 269 430 019
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    Italy
    +31 202 013 519
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    100%
    Confidence score
    Netherlands
    +47 21 513 700
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    100%
    Confidence score
    Portugal
    +7 495 775 8333
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    Russia
    +34 917 497 778
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    Spain
    +46 96 047 330
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    Sweden
    +55 800 979 2020
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    100%
    Confidence score
    Brazil
    +52 18 006 543 030
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    Mexico
    +86 212 226 1700
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    100%
    Confidence score
    China
    +91 222 921 0300
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    India
    +27 112 898 001
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    South Africa
    +1 (205) 548-6082
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    Shared Services
    More phone numbers
  3. Hertz emails
  4. Hertz address
    999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States
  5. Hertz social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 31, 2026
  7. View all Hertz contacts
Hertz Category
Hertz is ranked 2 among 85 companies in the Vehicle Rental and Leasing category
#01 Grabcar Malaysia Grabcar Malaysia #02 Hertz Hertz #03 Enterprise Rent-A-Car Enterprise Rent-A-Car #04 Sixt Sixt #05 RentalCars.com RentalCars.com

Most discussed Hertz complaints

Hertz customer service not assisting us and/or not answering their phones.
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