CB Vehicle Rental and Leasing Hertz Complaints #1082-1101

Hertz review: said this much charged me a lot more

Mark Olson of Wentzville, US

May 15, 2011 4:53 am UTC

Resolved

I rented a car from hertz and at thta time I was told when I return the car that I could buy the gas cheeper from them.so when I did return the rental I was Told at that time the totel rental fee was 511.00 However Hertz billed my checking account 634.86 when I ask why this was they told me it was because I returned it on empty.and I was billed 9.29 a gal.for gas that I was told would be cheeper than buy it any where else and The guy that checked the car in at Hertz also told me then the gas would only be 2.90 a gal.
But the real problem for me is that when they billed my account the 634.86 they overdrew my account with a fee to the bank for 37.00 Although Hertz did say they would reimburse me 107.00 they would not cover the overdraft that, they caused.And because of this to make matters worse (if they could get any worse) I am also disabled and require a service dog as part of my independent living.And with the help of a small loan from the bank I would have made the purchase of this dog myself, and had him here in about 4 weeks.But because of the overdraft that loan has been declined.And I don't know if I'll ever get that dog now.I sure hope Hertz is real proud of them selve for that one.

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Hertz phone numbers

+1 (800) 654-3001

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United States

+1 (800) 654-3131

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USA, Canada and Puerto Rico

+1 (800) 263-0678

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Canada

+44 207 365 3369

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United Kingdom

+61 180 055 0078

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Australia

+64 33 586 789

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New Zealand

+43 179 532

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Austria

+32 27 173 207

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Belgium

+45 33 179 057

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100%
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Denmark

+358 961 500 595

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Finland

+33 969 394 049

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France

+354 522 4400

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Iceland

+353 539 152 500

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Ireland

+39 269 430 019

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Italy

+31 202 013 519

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Netherlands

+47 21 513 700

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Norway

+351 219 426 385

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Portugal

+7 495 775 8333

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Russia

+34 917 497 778

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Spain

+46 96 047 330

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Sweden

+55 800 979 2020

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Brazil

+52 18 006 543 030

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Mexico

+86 212 226 1700

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100%
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China

+91 222 921 0300

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India

+27 112 898 001

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South Africa

+1 (205) 548-6082

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+1 (205) 293-2889

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+1 (405) 775-3462

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+1 (201) 307-2233

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Hertz emails

executivecustomerservice@hertz.com

100%
Confidence score: 100%

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Hertz address

999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States

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