Hertzcar rental

We had a reservation for a full size car at 10am. We got here and was told they dont have any cars and they didnt have anything for us. They said they would try to find something but we should go to a different place because they dont have anything. We called the corporate office and they gave us the same run around that they didnt have a car and that was that. There was one truck in the lot and we asked about it and they told us sorry its reserved. Obviously they didnt care about our reservation. Two hours later we are still sitting at hertz. Worst customer service and the employees at the 5500 pensacola blvd location are rude and dont care about customer service. Don't use them and would never recommend them to anyone.

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