Hermes — Don't deliver
Every since Amazon have been using Hermes, I can pretty much guaranty that anything deleiver through them does not turn up!
Apparently Amazon started using this courier service a year ago and low and behold, thats when our deliveries staretd going awol. Its just so disappointing as, you're waiting for that delivery date esp. around christmas and on the day it's supposed to be here, you just get an e-mail saying that you have been refunded as your item has been returned .! Not cool.
I was annoyed with Amazon, as they're delivery was so hit and miss, untill I looked into it an saw that every time it was 'miss' was when they used Hermes...