CB Grocery Stores and Market H-E-B

H-E-B review: Delivery. Terrible the person who delivers your order, shops for it.

BridgetM of US

Jan 10, 2026 9:40 pm EST

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I have been shopping at HEB for years, love it. When having my groceries delivered, I jumped at it. For years everything was amazing. I picked a date and time with no problems.
Now undenounced to me, the person who delivers my groceries, shops for it. I receive multiple text messages while their shopping asking me stupid questions. It's like they've never been in a grocery store before. One driver asked me how they pay for my order.

Why, HEB, why would you outsource to a third party? Moving forward, I will use Curbside. At least then I will know someone with a brain, is shopping for my order.

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H-E-B phone numbers

+1 (210) 938-8357

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San Antonio, Texas

+1 (800) 432-3113

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Outside of San Antonio

H-E-B emails

customercare@heb.com

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H-E-B address

River Annex Compliance Building, 646 S. Flores Street, San Antonio, Texas, 78204, United States

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