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HDFC Bank review: Concern regarding repeated net banking transaction failures

TurboStar Energy of US

Mar 23, 2026 4:15 am EDT

Verified customer

Featured review

Dear Sir/Madam,

I hope this message finds you well.

I am writing to formally express my concern regarding repeated failures in your net banking services. Over the past two days, I have made several attempts to transfer funds; however, each transaction has consistently failed with the error message: "We are unable to carry out your instruction. Please contact the bank."

This ongoing issue has caused considerable inconvenience and has impacted my ability to carry out important financial transactions. As a long-term customer, I have been closely observing your services, and such recurring technical problems are quite disappointing.

I would also like to highlight that incidents like these are affecting my confidence in your banking services and are making me hesitant to proceed with further investments, including Fixed Deposits with your bank.

I kindly request you to:

Investigate and resolve this issue at the earliest
Provide clarification on the cause of these repeated transaction failures
Ensure improved reliability of your net banking platform going forward
I look forward to your prompt response and resolution of this matter.

Thank you for your attention.

Yours sincerely,

ROSHAN S REJI

A/C NO. : [protected]
A/C BRANCH : KOOTHATTUKULAM (4167)
A/C TYPE : NRE

Recommendation: Nil

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HDFC Bank Contacts

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Pune

More phone numbers

HDFC Bank emails

neeraj.jha@hdfcbank.com

100%
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Support

support@hdfcbank.com

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Support

HDFC Bank address

1st Floor, C.S. № 6/242, Senapati Bapat Marg, Lower Parel, Mumbai, 400013, India

HDFC Bank social media
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Mar 24, 2026
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