Hardee's Restaurants
Reviews and Complaints

I orderd some food the manager was yelling at an employee with a mental disability right in front of me the manager was yelling at the other employees too this happened on Friday September 30th around say 11:40 or later it was a little bit slow but that's ok but my main concern is the discrimation of that employee that day but I want you to have somebody talk to that manager because I know there is a Zero tolerance policy and it's against the law for discrimination

Hello, one of your employees is making racial slurs and comments on social media and I am very offended and appalled. This is disturbing and sheds a bad light on Hardee's. She is a disgrace to you alls company and should be fired. I will not be eating at Hardee's anymore because of this. I do not trust eating at a Hardee's restaurant because if she feels this way I am afraid of what she does to people's food because they are not her race.

I simply ordered a chicken loader sandwich from hardees Egypt, cairo nasr city branch, as seen in the menu picture (as shown below) but i was shocked from what i received! I found something TOTALLY different from the photo with empty bread and a disgusting piece of chicken as show below.
Its veryyy over priced and they deceive us by photos! Appreciate ur prompt action! I will spread this over the social media to boycott this deceiving organization in egypt, it needs more audit from your side!

We waited in line approximate 25 minutes. After good getting to the window employees inside started to argue amongst each other. Management never once came to apologize or explain what was the problem. I have my children in the car and was totally a shame that a doctor would conduct themselves in such a manner. If I was the owner everyone that she would be terminated immediately.I have never been so dissatisfied due to lack of professionalism and customer service.

My name is Alex driggers and I work for Hardee's in Jacksonville FL on mayport road at 1500 mayport road and the store manager ms.cheryl was very disrespectful towards the employees and me she has used foul laguage against us in front of customers and thinks that she can say and do whatever she wants to us. I'm not happy with her at all and when she scheduleds me to work from the Time I come in until the Time I get ready to leave she always walks up to me and says (where do you think you are going) and I explaine to her that I did everything that I was supposed to do and it's time for me to leave and she replies saying we'll you can't leave and I told her I do have a second job to go to and she's always telling me that she doesn't care and that I need to call them and let them Know that I can't make it...I feel that I'm being held against my will and now she said that I won't have a job at Hardee's anymore if I was to leave just so I can go to my second job. Please do something about before I do and if you have any questions about it please give me a call at [protected] thank you

I went through the drive through order a $5 "All Star" meal Double cheese burger onion ring sm fries cookie and a coke. First thing they handed me was my drink I took a drank out of it it was rootbeer! No I order coke the girl said no u said rootbeer, excuse me I don't like or drink rootbeer I asked for coke the girl wanted to argue with me about it.Then my food came out the window with only 5 onion rings and lots of fries just throwed in the box.Last time I will never go back, I do have pictures of the gross food and it will be posted out on FB, I say close your door Hardees if that is all you can give, !

Good day I visited the hardees today in Lilburn Georgia. The service was awful my fries was burnt tasting like the grease has not been changed, my burger was dry the tomatoes tasted soggy and another manager on duty had to make me some honey mustard from scratch to go with my meal I thought that was very thoughtful and she was very polite and apologized for the inconvenience of not having the proper condiments due to her politeness I didn't want to disappoint her and complain about my meal..Upper management need to visit this store to make sure these problems won't exist again. Thanks Latonya Williams

Went to hardees in Berea. I was in drive thru line for 30 minutes and still didnt recieve my food. I pulled out of drive thru and then went in. They werw not busy at all and dome other customers got out of drive thru line and left. I asked where my food was, and they said it was at the window. I told the gentleman i had my money for food. He took the money and went to back and sent a manager to come talk to me. However, the man never brought my change back. I told the man that he can keep change, and i was going straight to hardees corporate office to complain. I can see now why hardees all around has lost business

Location:
1136 1st St, Kennett, MO 63857
I pulled up at Hardees at 7:15 am for 2 sausage biscuits. I did not receive my order until 7:45, causing me 15 mins late for work. I had the understanding this was a fast food service. It is always like this at the Kennett store. Employees are super slow. The food was excellent, but when it causes me to lose pay at work for being late, then I will have to go somewhere else for service.

I went through the drive thru at the Hardee's on Highway 56 in Clinton, SC where I ordered 2 sausage biscuits. I begin to eat my breakfast in the car on the way to work. The first biscuits was pretty dark and crunchy but still edible so I just eat it. The 2nd, however, was as hard as a brick. I try taking the edges off but it was no good, a waste! Whoever fixed this food, felt this biscuit and served it anyway definitely needs to be reprimanded. The person who bagged it at well because when I removed the 2nd biscuit from the bag, I knew it was ridiculously hard before I ever had to open it. Nobody has money to waste on food to feed the garbage. And even if I did, some things are just unacceptable!

I am a ex employee as of today because of a 18 yr old child.Lisa picks her favorite employees by who she parties with...her employees.she has asked employees including me if i could get pot, pain pills etc.Its a known fact employees come to her house to drink smoke before and after work.there is only two true employees loyal to the company, Darlene and eva who are also drug free.if hardees had a drug free zone you wouldnt have employees.her shift leader Chris v is just as bad even at work. HE and other backline employees eat daily without paying for food while all along Lisa complains about food cost...monster energy drinks are also a problem.also she takes it upon herself to change the schedule without notifying anyone of changes. she also has employees work off the clock to get a job done.and if a employee is caught stealing food their first week why not make them a shift leader?She is running your store in the ground . yes i am mad i lost my job but the whole situation could have been handled differently. the good employees are the ones she is running off and keeping her "buddies" on for a crew. start watching the cameras for more details. chris v is also a druggy and taking food and is so very rude to customers to the point he has had numerous complaints for cursing on back line loud enough for customers in the lobby to here him. the latest comment was he hated old white people...really think you need to keep a closer eye on this store. i have had people who have been coming to that store for 20 years and are planning on "shopping around" for a better ran place for breakfast with better food. thank God for your new biscuit cook author.

I went through the drive thru in warsaw va location I had to be pulled up to the line because my food was not ready, I then I waited 10 min before I decided to go in the restaurant, my food got mixed up with another customer so I had to wait another 5min to get my food, my kids were hungry and they were really upset, I had to bring all 4 of them into the restaurant with me, the inside of the restaurant was a mess, I am very disappointed with my trip to this location,
Jasmine Jones
Address:13708 Richmond rd Farnham va 22460
Phone:[protected]

When my mother and I walked in today Sept. 23, 2017 @ 1255pm.

There was no one at the register. We had no choice but to use the terrible self service computer to order our food.

There were 4 other couples waiting on their door. Still waiting. One said they were waiting for 20 minutes.

Fries were not delivered with the burgers. Only TWO EMPLOYEES working on a SATURDAY.

they are only serving the drive thru first every time. Not one person has food on their tables inside.

When we got our food there was only one plate for both burgers. Gave us straight fries instead of curly fries as ordered.

Today I went to the Hardee's 4841 S Laburnum Ave, Richmond, VA 23231, and I specifically asked for my food to be made fresh I ordered the 5 piece chicken tender meal medium size. So I get to the window and paid and they gave me my food I checked it first because I always have problems with this particular Hardee's. I discovered that my fries were cold and tasted like they been sitting all day, it looked like they gave me scraps. So then I asked for a FRESH fry like I asked the first time and they brought it out to my car within 4 min so I know those fries did not cook that fast, I tasted these and it tasted like all they did was put the same fries in hot grease they tasted horrible. I didn't go back and tell them because I was running late for work but I just needed to complain because that is unacceptable and the other Hardee's in the area has way better customer service and better prepared food. This is not the first time I have had a bad experience with this Hardee's something needs to be fixed, new management and workers or something. I can not believe this.

I am so concerned about a manager Amanda Jones, she has recently given my child a job, Dalton Turbyfill she goes by Kacee now, my child is transgender she has fought her whole life in a body she wasn't fit for and has finally started to live her life as she sees herself.I couldn't be more proud, days before she were to start she was sent a a text message from Amanda Jones that read she was not to dress as a woman no makeup no nails until she fully transitioned. I was not aware that Hardee's would discriminate against her and not allow her to be herself. This is like telling her to step back into the closet. I wasn't aware you have rules like this.I am so angry I am thinking of taking legal action.

The Hardee's I'm preferring to is: HARDEE'S 1502948, 2203 Paxton Street, Harrisburg Pennsylvania. Register 5 Order Is Tendered, Date: 09/20/2017 9.09:59 PM. ToGo / 5562.
I ordered 2 Cobb Fish Sandwiches, and asked did they have Cobb Fish, the reply was sure they did... When I asked the cook who was another employee, he told me that they didn't have Cobb Fish anymore.. The two sandwiches that was given to was some other type of fish that my wife and I didn't want and couldn't give it back.
We're very unhappy about this, if they would have told me that they didn't have any Cobb Fish, I would have went some other place to get it. I only accepted it because they already had it in the bag..And told me that they didn't have any Cobb Fish... My name Jesse Barnes, email Mabel and Jesse email.com Address: 1201 N. Front Street, Apt. 1108, Harrisburg Pennsylvania 17102...

This is the second time since just the 11th where I've received rude customer service the first incident the young man was fixing my food and proceeded to scratch his head all while he never put on gloves in the first place then the drive thru girl caught an attitude and i explained to them this is my money and I don't want you putting your nasty head crumbs in or over my food the male manager handled it nicely this time just 15 mins ago at the same 5101 Vaughn Road I asked for a $5 sack with 2 cheese burgers I get that all the time the girl was very rude saying oh no we don't do that u can't just change it up I said I get this twice a week from thus same place she goes well u can't just substitute as I said you'll habe to get it the way it comes I said ok fine then I asked for sprites with my meal she sarcasticly stated they were out so I asked for cokes she again sarcasticly stated they were out I grew angry and tired and just drove off I'm a paying faithful customer and deserves better service you guys really need to have some training classes on attitudes and patience with customer service workers!

Hi I went to the Hardee's in Douglas Georgia. I ordered a hot ham and cheese. The drive thru attendent Tracey Simpson was at the window. She took the money and went to the back area in the kitchen. The manager came to the window and asked what I was holding on. I stated a hot ham and cheese. She said it was coming. As I watched her she got the sandwich from the top where the attendent Tracey had just placed it. She handed it to me and Tracey stood behind her looking oddly at me. I drove off with a funny feeling. I open the sandwich and looked at it to make sure there was nothing wrong. On the bottom bun was little black specks and a small piece of an old sausage. I turn around and parked. I went inside and show the manager. She told me it was probably old product left on the counter and threw it away. She told the cooks to make another one. Tracey did not leave the drive thru to help what was 5 cooks. I watched my food being made this time. I feel like my sandwich was purposely contaminated by Tracey. Also why would the prep counter have old product on it? That's a food safety issue if so. My visit was on September 19 around 1030 to 11 am if you want to check the camera. Will you please have the General Manager call me about this situation. [removed]

I went to Hardee's in Manchester, TN tonight (September 18, 2017). The worker (Chandler, I believe; her name was on her hat and all I could see was a "C") was not only rude, but messed up my order and charged me an extra $10. When presenting the order, night shifts manager than proceeded to be rude and wouldn't give me my money back, but did fix my order (after being very disrespectful and rolling her eyes). I am always a loyal customer who comes her at least twice daily. I've been here three times today: breakfast, lunch, and dinner. I haven't had a problem until tonight with night shift. I won't be back if this problem keeps occurring.

Stopped in the Hardee's on little creek road in Norfolk va. around 9am this morning and ordered a hickory smoked sausage egg and biscuit, where I am a regular...started my wait. After 15 minutes I inquired as to what the problem was... was informed that they had to cook more biscuits? But after 5 or 10 more minutes I observed people being served thru the drive-thru.. it was obvious I wasn't going to be served...I finally demanded my money back but even had to wait for that as well...ironically there was only one person in front of me...