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CB Fast Food Chains Hardee's Restaurants Complaints #62-81
Hardee's Restaurants

Hardee's Restaurants review: Customer service

B
Author of the review
6:37 pm UTC

Date 02/19/2022

Time Apprx 3pm

1450 Ribaut Rd, Port Royal, SC 29935

Waited inline for over 20 minutes after having given my order through the drive thru. When I arrived at the window, the attendant curtly as me for cash, I told her that I did not carry cash, she then informed that their "machine went down". I then asked why did she not tell me this prior to me sitting in line for over 20 minutes, I believed she said a few choice words along with "good by" and closed the window.

I then left and went to Burger King.

Desired outcome: Training would have eliminated this issue, informing the customer at point of order of this issue, as well as sending a representative to the customers in line that have already given their order that there is an issue.

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  2. Hardee's Restaurants phone numbers
    +1 (877) 799-7827
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  4. Hardee's Restaurants address
    100 North Broadway, Suite 1200, Saint Louis, Missouri, 63102, United States
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  6. Nick
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    Jul 21, 2026
Hardee's Restaurants Category
Hardee's Restaurants is ranked 28 among 57 companies in the Fast Food Chains category
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