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Hardee's Restaurants

Hardee's Restaurants review: customer service ( 1 comment)

O
Author of the review
10:53 am UTC

I came in for lunch on November 27, to order me a new southwest patty melt on my lunch break. The cashier, I think her name was Brenda or Brandy was nice at first, but I waited for a long time for my food, even when the cook hollered order up for front, she took her sweet time to finally bring out my food. The burger was nice and hot, but I had to wait another 3 minutes for fresh fries when it should've been hot on the plate just like the burger. When I'm also eating my food, I don't need no crazy girl coming up to me, flirting, and trying to get a homeboy's number, knowing that I had a wedding ring on my finger and plus telling her already that I was married! I really felt harassed more than satisfied with customer service. Bad as it is, I was the only black guy in the restaurant and she couldn't leave me alone and let me eat in peace.

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Catherine Ingram
Moss Point, US
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Feb 08, 2021 1:55 am UTC

On February 4, we went through the drive up and ordered 2 Super Star sandwiches and a large order of French fries. I told her that I had a coupon for the free cinnamon roll. She said that they were frozen. I told her that I would use the coupon the next time. When we got home and I took a bite, I thought I was eating fire. I called to see where they put the fiery sauce. She said on the bun. I took it apart and it was everywhere...on the meat, lettuce, tomato as well as the bun. I actually washed everything in clear water...squeezing the water out of the bun. I still could not eat it. I have never complained about the food but this was unreal. BTW I also removed 5 slices of peppers.

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    100 North Broadway, Suite 1200, Saint Louis, Missouri, 63102, United States
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Hardee's Restaurants is ranked 28 among 57 companies in the Fast Food Chains category

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