Hardee's Restaurants reviews and complaints 3
View all 573 complaintsHardee's Restaurants - customer service
I came in for lunch on November 27, to order me a new southwest patty melt on my lunch break. The cashier, I think her name was Brenda or Brandy was nice at first, but I waited for a long time for my food, even when the cook hollered order up for front, she took her sweet time to finally bring out my food. The burger was nice and hot, but I had to wait another 3 minutes for fresh fries when it should've been hot on the plate just like the burger. When I'm also eating my food, I don't need no crazy girl coming up to me, flirting, and trying to get a homeboy's number, knowing that I had a wedding ring on my finger and plus telling her already that I was married! I really felt harassed more than satisfied with customer service. Bad as it is, I was the only black guy in the restaurant and she couldn't leave me alone and let me eat in peace.
Hardee's Restaurants - customer service
On November 27 at 9:45 am I was trying to order breakfast, after doing early morning Thanksgiving shopping. I finally got next in line, I smelt the strong odor of marijuana on this cashier and the name tag said"Brenda" on it, walked away for about 10 minutes when I was trying to place my order. It was already ridiculously crowded and when she finally came back, she already looked confused and didn't look like she knew was she was doing. I waited 15 minutes for an egg with cheese biscuit with tater rounds and a coffee. While I was waiting on my food I heard a cook saying all your food for up front is ready to go three times and the cashier was rude, and cussing at the cook for absolutely no reason. I got my order and left. I couldn't stand the rudeness of that cashier anymore and won't be back.
Hardee's Restaurants - customer service
I go to Hardee's every morning. On November 27, 2019 I brought my wife with me for the first time to eat with me and my other buddies that eat there every morning. I order my usual biscuit and gravy on a black plate. Brenda is usually my cashier that takes care of me, but my wife didn't like the way she was firlting and being disrespectful towards her and now my wife won't eat breakfast with me anymore at hardee's because of that cashier. I'm very disappointed in the customer service.
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On February 4, we went through the drive up and ordered 2 Super Star sandwiches and a large order of French fries. I told her that I had a coupon for the free cinnamon roll. She said that they were frozen. I told her that I would use the coupon the next time. When we got home and I took a bite, I thought I was eating fire. I called to see where they put the fiery sauce. She said on the bun. I took it apart and it was everywhere...on the meat, lettuce, tomato as well as the bun. I actually washed everything in clear water...squeezing the water out of the bun. I still could not eat it. I have never complained about the food but this was unreal. BTW I also removed 5 slices of peppers.