From the initial call for an estimate to the finalization of the install, we had a great experience. We’ve gone with another company in the past and decided to try Hanson’s. We were greeted with respect and professionalism throughout the entire experience.
We received a decent quote and after discussing further, we were able to get a few discounts and completed the sale with an old fashioned handshake (and a signed contract, of course). The salesman was professional and not pushy. He strongly encouraged their product, showing the difference in Hanson’s as opposed to others, which we’ve had experience with as well as what is available on the DIY market. Although they were sending messages saying it would be a month and a half out, they were done making our windows 3 weeks sooner than promised. Great quality and we have instantly noticed a difference in the temperature in the house and even had to turn our heat down. The product was exactly what they stated.
The installers were personable, professional, and clean. They laid down tarps, even outside. We had absolutely NOTHING to pick up or clean after they left. They were meticulous with ensuring a proper fit, good insulation, and beautifully sealed the windows in. We will go with Hanson’s again when we are ready to have our other windows done. They installed a lovely bay window and 2 upstairs windows according to our wishes.