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Hank's Fine Furniture Customer Service

Hank's Fine Furniture

PO BOX 6870
Sherwood
Arkansas
United States - 72124

Customer Support Phone Numbers

+1 501 565 3561(Head Office) 2 0
+1 888 224 4265(Head Office) 1 3
+1 479 271 0423(Bentonville) 0 1
+1 501 329 7011(Conway) 0 0
+1 850 837 6618(Destin) 1 0
+1 479 646 6631(Fort Smith) 0 0
+1 501 624 7412(Hot Springs) 0 0
+1 870 931 0324(Jonesboro) 1 0
+1 251 635 1450(Mobile) 0 0
+1 501 834 1454(North Little Rock) 1 0
+1 850 522 9189(Panama City) 0 0
+1 850 478 4966(Pensacola) 0 1
+1 479 631 7632(Rogers) 1 2
+1 479 967 9984(Russellville) 0 0
Locations:

Bentonville
2901 SE 14th Street, Bentonville AR, 72712

Conway
800 Museum Road, Conway AR, 72032

Destin
36000 Emerald Coast Pkwy, Destin FL, 32541

Fort Smith
7434 Rogers Ave., Fort Smith AR, 72903

Hot Springs
3926 Central Avenue, Hot Springs AR, 71913

Jonesboro
1808 Highland, Jonesboro AR, 72401

Mobile
850 Schillinger Road South, Mobile AL, 36695

North Little Rock
5704 Warden Road, North Little Rock AR, 72120

Panama City
1804 West 23rd St., Panama City FL, 32405

Pensacola
6320 N. Davis Hwy., Pensacola FL, 32504

Rogers
4308 Pleasant Crossing Boulevard, Rogers AR, 72758

Russellville
2609 E. Parkway, Russellville Arkansas, 72802

Searcy
401 S Poplar St., Searcy AR, 72143
Phone: +1 501 268 6606

Texarkana
502 Walton Drive, Texarkana TX, 75501
Phone: +1 903 223 9844

West Little Rock
1000 S. Bowman, Little Rock AR, 72211
Phone: +1 501 954 7130
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Hank's Fine Furniture Complaints & Reviews

Hank's Fine Furniture / two italian leather sofas

Te
Feb 03, 2019

We have purchased several pieces of furniture from this store. In 2016 I purchases a "leather" sofa sleeper and two recliners. I was told they were Italian leather and thy they would never peel. I specifically asked that question. We even bought the warranty. Of course it does not cover...

Hank's Fine Furniture / bad service /alcohol and marijuana

Jo
Jan 04, 2018

I was at Hanks one time picking up my furniture and it seems like the guy helping me Was drunk and the other smelled like marijuana, very strong smell on the guy who was drunk, he dropped my furniture and then he said it was okay but when we got home it was scratched and dented, it suppose...

Hank furniture / Sofa and staff

Ch
Feb 17, 2017

Bought a sofa a one time good deal. Came to pick it up and Jason Campbell had sold someone else a one time good deal. Then he stated he would refund my money. He had sold my sofa to that someone else for more money. So I wanted them to order or find in one of the Hanks stores my sofa, I...

Hank's Fine Furniture / Product complaint - poor customer service

Wp
Oct 11, 2016

My wife and I purchased several "leather" living room pieces from them about 3 years ago. No one mentioned that it wasn't real leather, but they did aggressively push their insurance program, because "you know, stuff happens to leather". Well, as predicted, "stuff does happen". It start...

Hank's Fine Furniture / Bad customer service

Sp
Aug 09, 2014

I bought a couch at Hank's in Springfield, MO, and was told it would be available for me to pick up the following week. On the day I was to pick it up, I got a call from the salesman telling me it would be another 3-4 weeks. When I told him that was unacceptable, he said he'd...

Hank's Fine Furniture / My &real& leather recliner peeled in 6 months

Ng
Oct 11, 2013

I purchased a rustic red "leather" couch and two recliners from Home Place Furniture in Pensacola in 2009. I paid for the care products and for the full 5 year warranty. I got the whole sales pitch about how the leather was dyed all the way through the full fabric so if there was a...

Hank’s Fine Furniture / Idiots in this company

Ca

Lets start by talking about this show room, shady characters work here! Its not super clean but not terrible either, but I wouldn’t want my business looking like that! And lets just say they will promise the world when they can’t deliver a pen to sign your check! First I decided to...

Hank's Fine Furniture / Very Bad Costomer Service

Na

Rude, Rude, no one called when the order came in and when I repeatedly called no one knew anything and could not fine anything out and the person that I needed was never there. I will never purchase anything there again. I have contacted a person that I recommeded use Hank's and told...

Hank's Fine Furniture / The worst possible service ever!

Fr

I bought a $2300 theater sectional a year and some months ago.within a couple of months my sectional had a malfunction. still under warranty i called hanks and had a part ordered.i bought my sectional in sept of 2009.here we are in march of 2011 and im still fighting Hanks fine furniture...

Hanks Furniture / 25% restock fee

Si

I was in the Hanks store in Fayetteville when I found 2 chairs that I purchased. The chairs were not in stock at that location and I was told they would be available in approx a week. I went ahead and paid for the chairs in full. I left Hanks and went to another store that afternoon and found...

Hank's Fine Furniture / Rude and Disgusting

An

We spent well over $4, 000 in the store located on Central in Hot Springs, Arkansas. When the furniture was delivered on Oct. 23rd, we received the wrong side buffet table. When I called the store, they said there was a mix up on skew numbers but would order the one we paid for and get it...

Hank's Fine Furniture / Furniture amount Due

La

I bought a couch from hanks fine Furniture in harrison, AR. a few weeks ago. My husband and I did the 9-day layaway plan. We payed 300 down. The next week I went in and paid the other 300. My salesperson said that they had new computer software in and that it wasn't going in the...

Hank's Fine Furniture / Bad furniture Remedy

Br

Join me in calling the Arkansas Attorney General's office [protected] They will connect you to the consumer protection agency. You will receive in the mail a complaint form fill it out with every thing you have from hanks furniture. I have in writing that they would send someone to fix...

Hank's Fine Furniture / Bad Products

Br

My wife and I bought a couch with bed, Loveseat with recliners, kitchen Table with chairs, and an ottomon. We did not have the entire ensamble for more than 4 months when the couch bed would not open found out there was a board that broke. Also my wife inadvertently had 2 burn spots from...

Hank's Fine Furniture / Crappy store

Ge

On 3/20/2010 I purchasesd a recliner from Hanks in Little Rock AR. It was a display model and the one in the Little Rock store was already sold but there was one in the Jonesboro AR store (approximately 2 hrs away). The salesperson said trucks run between the stores each week and our chair...

Hank's Fine Furniture / Rotten thieving ###

Ca

My wife had made a purchase of 3 beds at Hanks and More in N. Little Rock. We paid for delivery and setup. The beds arrived on time but they beat up the walls when they took them upstairs. Hanks was informed and asked for pictures. We sent pictures and had multiple conversations. Nothing wa...

Hank's Fine Furniture / Bad service

In

We purchased a double reclining leather couch from Hank's in Hot Springs. The purchase was conducted in a very businesslike manner. Everything went down hill from there. The couch was delivered by Hank's truck and assembled. The truck left and we tried both recliners. Only one...

Hank's Fine Furniture / Office Furniture and Refund Policy

Tr

I have experienced an even worse situation involving the Hank's Fine Furniture store located in Sherwood, Arkansas. The experience was so horrifying that I have given the manager the moniker: "Jake The [censored]". Jake and his staff will lie about any and everything. The will tell...

Hank's Fine Furniture / Poor Quality, Rude Staff

Cs

This company should be ashamed of itself. We purchased our bedroom set in May 2005. The first delivery to us contained a cracked headboard. They did not warn me of this until the furniture arrived and the delivery man asked me if we still wanted it. WHAT? No, we did not ORDER defective...