HanesBrands review: Hanes socks change

Dear Hanes Customer Service,

I am writing to express my disappointment with the recent Comfort Cushion socks I purchased.

I have been buying Hanes Comfort Cushion socks for many years specifically because of how comfortable they were and how good they felt on my feet. Unfortunately, the last package I bought felt noticeably different and was no longer comfortable.

After checking the packaging, I saw that the cotton content has been reduced to 49% and replaced with polyester. This change clearly affected the comfort and quality that I have relied on for years.

Because of this material change, I will no longer be purchasing these socks and will be switching to another brand that still offers higher cotton content. I wanted to make you aware that this change has lost a long-time, loyal customer.

Thank you for taking the time to read my feedback.

Dean Yeager