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Rainbow Shops Customer Service Contacts

980 Alabama Avenue
Brooklyn, New York
United States - 11207
Mon8:30 AM - 8:00 PM
Tue8:30 AM - 8:00 PM
Wed8:30 AM - 8:00 PM
Thu8:30 AM - 8:00 PM
Fri8:30 AM - 8:00 PM
Sat10:00 AM - 6:00 PM
Sun10:00 AM - 6:00 PM

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Use this comments board to leave complaints and reviews about Rainbow Shops. Discuss the issues you have had with Rainbow Shops and work with their customer service team to find a resolution.

Complaints & Reviews

Rainbow ShopsNo masks worn by employees

I went shopping to Rainbow in Blackwood NJ. There were 10 staff members behind the register. There were 4 employees with no masks and 2 with masks below the nose or on the chin. This limited the shipping experience as a customer because I was not able to go to jewelry or shoes risking myself near employees with no masks. I did not purchase anything as employees running the registers were not wearing masks. They have signs in the store for masks to be worn but employees are not following their own rules. This is risking customers and the safety of customers.

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    Rainbow Shopsorder of purchase was not delivered

    I ordered 4 skirts from Rainbow Clothing Store's web-site on December 11, 2020 (order # [protected]). I kept track of when they were to be delivered (tracking # given [protected]): They were not delivered. I SPENT $65.76 AND I DON'T HAVE MY PURCHASE. I waited a couple of days because I had hope of my order being delivered. I don't have $69.76 to give away. I can't include a photo because I never received my order.

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      Nov 25, 2020

      Rainbow Shops — I almost had to physically fight the cashier!

      I went to the storeat Mt Ephraim Ave Plaza 2869 MT. Ephraim Ave Camden NJ 08104 location today to do a little...

      Oct 19, 2020

      Rainbow Shops — Customer service and refund

      I purchased a few items feom Rainbow Shop in Auburn Mall in Alabama. I live in Georgia the next state over...

      Rainbow ShopsCustomer service

      I really don't to this kind of complains, knowing that I'm in this business and I know the kind of important that is to have a good review and to have the beast costumer services. I was on Vacation in Puerto Rico visiting my mother and I want to a store in Aguadilla, Puerto Rico store 00723 I belive to spent some money and to buy some merchandise for all of my family, but the costumer service in that store was the worse that I see in my live the level of rudeness was incredible. I never going back there again,


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        • Quannell Johnson Sep 21, 2020

          Hi Caroyo!

          I have reviewed your note about the fact that you will not be going on vacation in Puerto Rico again. That is unfortunate, Puerto Rico has many nice beaches and wonderful people. I understand that vacation time is limited though!

          Have a nice day!

          0 Votes

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        Mar 11, 2020

        Rainbow Shops — Rainbow won't give you a refund in the store if you use paypal

        I've been buying clothes at Rainbow for 25 years. Recently I ordered off the website for the first time. I...

        Jan 30, 2020

        Rainbow Shops — customer service

        The rainbow off of Grant Street in Gary Indiana in the village Court the customer service was terrible when I...

        Jan 04, 2020

        Rainbow Shops — safety for customers shopping in store

        1/04/20. 4:20pm Today, I went to shop/exchange an item at this location. As I walked in the store I asked...

        Dec 10, 2019

        Rainbow Shops — services

        I was at store #00591 on 12/10/19 at approximately 10am. I just want to know why all customers are treated...

        Dec 06, 2019

        Rainbow Shops — double breasted it's a 1 piece pants suit

        I brought item up to register. I brought to the attention of the cashier that the item had a button missing...

        Nov 17, 2019

        Rainbow Shops — retail clerks

        I am submitting a complaint against your cashiers/clerks that were working Sunday evening, Nov 17th. They...

        Rainbow ShopsI would like return some items that don't fit. I would like my money back.

        Hello, my name is Taffanny Eigner. I am emailing rainbows because I was cleaning up and may have throw away my receipts. I want a company of my receipts with the barcode number so I can return some items please. The first order number is [protected]. The second order number is [protected]. My email address is [protected]@yahoo.com. My phone number is [protected]. Thank You.

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          Oct 27, 2019

          Rainbow Shops — shirt I bought

          I bought a black shirt with bell sleeves for $4.99 because I liked it. I always wash everything first but I...

          Oct 25, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Rainbow Shops — horrible service

          I wasn't going to write normally I come into this particular location and always have help when I'm shopping...

          Oct 02, 2019

          Rainbow Shops — cashier

          I shopped for the first time at the Rainbow Store in Oglethorpe Mall, Savannah, Ga. I found a special color...

          Sep 27, 2019

          Rainbow Plus — my manager

          My name is Nicole and I work at rainbow plus I like working there but I have 2 kids and I'm a single mom I do...

          Sep 26, 2019

          Rainbow Shops — rude manager

          9/26/2019 11:42 Operator: 9796TL Store manager was extremely rude, lazy leaning over the counter basically...

          Sep 17, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Rainbow Plus — a manager

          I'm a customer and I was in rainbow one of the employees said there working on thanksgiving and she ha...

          Sep 05, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Rainbow Shops — return

          I saw a shirt online, brought it and then purchased the same shirt but in a different color in the store. I...

          Sep 04, 2019

          Rainbow Shops — crappy customer service

          The clothes may not be the best quailty but it's affordable, but I do expect the customer service to be top...

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