Register Sign in
FILE A COMPLAINT
Clothing, Shoes & Acc Rainbow Shops
Rainbow Shops Logo

Rainbow Shops

94 Complaints
File a complaint

Having problems with Rainbow Shops?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Rainbow Shops Customer Service Contacts

980 Alabama Avenue
Brooklyn, New York
United States - 11207
Mon8:30 AM - 8:00 PM
Tue8:30 AM - 8:00 PM
Wed8:30 AM - 8:00 PM
Thu8:30 AM - 8:00 PM
Fri8:30 AM - 8:00 PM
Sat10:00 AM - 6:00 PM
Sun10:00 AM - 6:00 PM

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rainbow Shops Customer Service. Initial Rainbow Shops complaints should be directed to their team directly. You can find contact details for Rainbow Shops above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Rainbow Shops. Discuss the issues you have had with Rainbow Shops and work with their customer service team to find a resolution.

Complaints & Reviews

Rainbow Shops — No masks worn by employees

I went shopping to Rainbow in Blackwood NJ. There were 10 staff members behind the register. There were 4 employees with no masks and 2 with masks below the nose or on the chin. This limited the shipping experience as a customer because I was not able to go to jewelry or shoes risking myself near employees with no masks. I did not purchase anything as employees running the registers were not wearing masks. They have signs in the store for masks to be worn but employees are not following their own rules. This is risking customers and the safety of customers.

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Rainbow Shops — order of purchase was not delivered

    I ordered 4 skirts from Rainbow Clothing Store's web-site on December 11, 2020 (order # [protected]). I kept track of when they were to be delivered (tracking # given [protected]): They were not delivered. I SPENT $65.76 AND I DON'T HAVE MY PURCHASE. I waited a couple of days because I had hope of my order being delivered. I don't have $69.76 to give away. I can't include a photo because I never received my order.

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Nov 25, 2020

      Rainbow Shops — I almost had to physically fight the cashier!

      I went to the storeat Mt Ephraim Ave Plaza 2869 MT. Ephraim Ave Camden NJ 08104 location today to do a little...

      Read full review →
      Oct 19, 2020

      Rainbow Shops — Customer service and refund

      I purchased a few items feom Rainbow Shop in Auburn Mall in Alabama. I live in Georgia the next state over...

      Read full review →

      Rainbow Shops — Customer service

      I really don't to this kind of complains, knowing that I'm in this business and I know the kind of important that is to have a good review and to have the beast costumer services. I was on Vacation in Puerto Rico visiting my mother and I want to a store in Aguadilla, Puerto Rico store 00723 I belive to spent some money and to buy some merchandise for all of my family, but the costumer service in that store was the worse that I see in my live the level of rudeness was incredible. I never going back there again,

      thanks

      Read full review and 1 response →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Quannell Johnson Sep 21, 2020

          Hi Caroyo!

          I have reviewed your note about the fact that you will not be going on vacation in Puerto Rico again. That is unfortunate, Puerto Rico has many nice beaches and wonderful people. I understand that vacation time is limited though!

          Have a nice day!

          Reply
          0 Votes

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free
        Mar 11, 2020

        Rainbow Shops — Rainbow won't give you a refund in the store if you use paypal

        I've been buying clothes at Rainbow for 25 years. Recently I ordered off the website for the first time. I...

        Read full review →
        Jan 30, 2020

        Rainbow Shops — customer service

        The rainbow off of Grant Street in Gary Indiana in the village Court the customer service was terrible when I...

        Read full review →
        Jan 04, 2020

        Rainbow Shops — safety for customers shopping in store

        1/04/20. 4:20pm Today, I went to shop/exchange an item at this location. As I walked in the store I asked...

        Read full review →
        Dec 10, 2019

        Rainbow Shops — services

        I was at store #00591 on 12/10/19 at approximately 10am. I just want to know why all customers are treated...

        Read full review →
        Dec 06, 2019

        Rainbow Shops — double breasted it's a 1 piece pants suit

        I brought item up to register. I brought to the attention of the cashier that the item had a button missing...

        Read full review and 1 response →
        Nov 17, 2019

        Rainbow Shops — retail clerks

        I am submitting a complaint against your cashiers/clerks that were working Sunday evening, Nov 17th. They...

        Read full review →

        Rainbow Shops — I would like return some items that don't fit. I would like my money back.

        Hello, my name is Taffanny Eigner. I am emailing rainbows because I was cleaning up and may have throw away my receipts. I want a company of my receipts with the barcode number so I can return some items please. The first order number is [protected]. The second order number is [protected]. My email address is [protected]@yahoo.com. My phone number is [protected]. Thank You.

        Read full review →Hide full review
        Comment Guidelines

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Oct 27, 2019

          Rainbow Shops — shirt I bought

          I bought a black shirt with bell sleeves for $4.99 because I liked it. I always wash everything first but I...

          Read full review →
          Oct 25, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Rainbow Shops — horrible service

          I wasn't going to write normally I come into this particular location and always have help when I'm shopping...

          Read full review →
          Oct 02, 2019

          Rainbow Shops — cashier

          I shopped for the first time at the Rainbow Store in Oglethorpe Mall, Savannah, Ga. I found a special color...

          Read full review →
          Sep 27, 2019

          Rainbow Plus — my manager

          My name is Nicole and I work at rainbow plus I like working there but I have 2 kids and I'm a single mom I do...

          Read full review and 1 response →
          Sep 26, 2019

          Rainbow Shops — rude manager

          9/26/2019 11:42 Operator: 9796TL Store manager was extremely rude, lazy leaning over the counter basically...

          Read full review →
          Sep 17, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Rainbow Plus — a manager

          I'm a customer and I was in rainbow one of the employees said there working on thanksgiving and she ha...

          Read full review and 6 responses →
          Sep 05, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Rainbow Shops — return

          I saw a shirt online, brought it and then purchased the same shirt but in a different color in the store. I...

          Read full review →
          Sep 04, 2019

          Rainbow Shops — crappy customer service

          The clothes may not be the best quailty but it's affordable, but I do expect the customer service to be top...

          Read full review →

          IN THE NEWS

          Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
          If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
          One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
          A consumer site aimed at exposing unethical companies and business practices.
          ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
          You'll definitely get some directions on how customer service can best solve your problem.
          Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.