CB Travel and Vacations Hilton Worldwide Complaints #22-41

Hilton Worldwide review: service

Sohagsajid of US

Dec 27, 2015 2:55 am UTC

Verified customer

I booked a room in Hampton inn, 545 greenfly rd, Lancaster, PA by booking . Com. They gave me a confirmation number. But when I went to the hotel at 9 pm with my wife and 2 babies. the frontdesk said they don't have any room and they don't have any information about me.I confirm again with booking . Com. They said my booking is confirmed .Also it was showing in the online that they have 4 rooms available.I travelled many countries in the world but never had this problem. I am 100 percent sure the frontdesk lie to me.

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+1 (703) 883-1000

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+1 (703) 847-5000

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+1 (215) 365-4500

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+1 (570) 450-1560

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+1 (703) 647-2021

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guest.correspondence@hrcc-hilton.com

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Hilton Worldwide address

930 Jones Branch Drive, Mc Lean, Massachusetts, 22102, United States

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