CB Grocery Stores and Market H-E-B Complaints #2-21

H-E-B review: Meat product

Lori Saxondale of San Antonio, US

Nov 08, 2023 8:12 am UTC

Verified customer

I purchased a Beef Caldo Kit, yesterday 11/07/2023. I opened the package this morning (11/08/2023) to prepare, the meat was smelly, slimy to the touch, and black around the rim. I will take it back this morning. This is the second time I have purchased meat that is bad. The package says the expiration date is not till 11/11/2023.

The product was purchased at 9255 Grisson Rd 78251. You really need to be more careful, someone could really get sick.

I hope you read this and do something about it.

Lori Cavazos

9515 Campton Farms

San Antonio Tx. 78250

[protected]@yahoo.com

Claimed loss: $17.02

0 comments

Add a comment

H-E-B - privacy policy scam 5

Resolved

H-E-B - management 1

H-E-B - pharmacy 7

Resolved

H-E-B - disrespectful cashiers 6

Resolved

H-E-B - e gift cards 1

H-E-B - unethical, unprofessional behavior against heb security personnel at the store at 725 e. villa maria in bryan tx.

H-E-B - Pr-packaged salads 1

H-E-B - rotten food

H-E-B - Manager not attending to customer that are handicap who asked for assistance!

H-E-B - Very poor service 2

View all H-E-B reviews and complaints

H-E-B Contacts

H-E-B phone numbers

+1 (210) 938-8357

Click up if you have successfully reached H-E-B by calling +1 (210) 938-8357 phone number 0 0 users reported that they have successfully reached H-E-B by calling +1 (210) 938-8357 phone number Click down if you have unsuccessfully reached H-E-B by calling +1 (210) 938-8357 phone number 0 0 users reported that they have UNsuccessfully reached H-E-B by calling +1 (210) 938-8357 phone number

San Antonio, Texas

+1 (800) 432-3113

Click up if you have successfully reached H-E-B by calling +1 (800) 432-3113 phone number 0 0 users reported that they have successfully reached H-E-B by calling +1 (800) 432-3113 phone number Click down if you have unsuccessfully reached H-E-B by calling +1 (800) 432-3113 phone number 0 0 users reported that they have UNsuccessfully reached H-E-B by calling +1 (800) 432-3113 phone number

Outside of San Antonio

H-E-B emails

customercare@heb.com

100%
Confidence score: 100%

Support

H-E-B address

River Annex Compliance Building, 646 S. Flores Street, San Antonio, Texas, 78204, United States

H-E-B social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 25, 2026
View all H-E-B contacts