The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Guitar Centerstupid sale people

Don't buy at Guitar Center! I bought a DW 5000 series bass drum pedal from the Guitar Center in Ft. Myers Fl. My chain broke on the pedal a few months after buying it. I went back to the store to get a replacement chain. They did not have the part in stock. Instead of ordering the part. The stupid sales guy told me to go to a near by
Harley Davidson Motorcycle Dealer and have them fabricate a chain for me. I thought this was kind of weird but I went to see if what he told me to do would work. When I explained my problem to the motorcycle dealer and told him what the Guitar Center employee had told me to do. I got laughed out of the building. So... I went to another
music store in town called Brent's Music ( which by the way, was my first experience there). The drum dept. sales guy not only knew what the part number was but also had the part in stock. I showed him my DW pedal and he not only sold me the part at a good price but also installed the part on my pedal for me with NO EXTRA CHARGE to do so. He simply called it customer service. How do you like that.

Responses

  • He
    hereattherock Mar 22, 2010

    dude...just get over it...The guy from guitar center thought he was doing you a favor and if he didn't have it in stock..then to bad

    0 Votes
  • Gu
    Guitar Center Sucks Dec 15, 2009

    F U Guitar Center! I will NEVER EVER buy anything from Guitar Center again, I will never even set foot in Guitar Center again, I will not even accompany someone to Guitar Center and wait in the car!

    0 Votes

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