The complaint has been investigated and
resolved to the customer's satisfactionResolved Guitar Center — ripoff refund policy
resolved to the customer's satisfaction
The guitar center is a major ripoff store for refunds!!! Read the back of the receipt carefully!!! The problem is, you don't have the receipt until after you have made the purchase and after the salesperson has already lied to you about returns. I purchased a speaker system and was told I could return it within 30 days. I returned it a week later and was told there was a 15% restocking fee. That was never explained by the salesperson! When I returned the item, he turned over the receipt and showed me the miniscule print that explained the actual return policy. Beware!! They also said they could not accept a returned wireless microphone, but that was not told to me in advance either. After fighting with the salesperson and then the manager, I got my money back 100%. Don't let them rip you off!! Better yet, don't make the mistake of buying there in the first place!