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Egregious business practices
Upon checking in you can see that the home is not maintained, cleaned properly, and the pictures misrepresent the location and setting.
When we initially walked into the home, we discovered blood on the bed, diarrhea on the bathroom floor, possibly salsa on the countertop, and throw up in the bathtub.
After $650 for a cleaning fee and $8300 total for a rental for four days, you have an expectation for a cleaner house that this. The ac didn't work so it was 95 degrees inside and when they couldn't fix it, we had to move 10 bedrooms worth of stuff to another rental property.
Dealing with their Philaphine-based service team became a nightmare since they don't have accurate information, and are delayed in responding, and use broken English. We were at the front door to check in for 40 minutes because they didn't have the gate code.
They had the audacity to ask for photograph proof when several of the lights didn't have bulbs and when we asked to check out later than 10am, they wanted $500.
Most egregious, when we asked for an appropriate refund for the first day, which we spent requesting help and responding to their service team in 95 degree heat, they said only can do a credit to a future stay. I will never stay again after this experience.
Desired outcome: refund, not credit for a future stay, of the cleaning fee and first day's expense $1600
Is Beachfront Only legit?
Beachfront Only earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Beachfront Only. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Beachfront Only has claimed the domain name for beachfrontonly.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Beachfrontonly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Beachfrontonly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
According to our analysis, Beachfront Only appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
However ComplaintsBoard has detected that:
- Beachfront Only protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Beachfront Only has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Beachfront Only
BeachFront Only Vacation Rentals offers various properties that range from cozy one-bedroom beach bungalows to spacious five-bedroom oceanfront estates. Each rental is carefully curated and designed to provide guests with a comfortable and memorable stay. All of their properties feature breathtaking ocean views, lavish amenities, and modern furnishings that make guests feel right at home.
One of the best things about BeachFront Only Vacation Rentals is their exceptional customer service. From the moment guests book their rental to the day they check out, their friendly and knowledgeable staff are always there to assist and ensure a seamless and hassle-free experience. They are available 24/7 to answer any questions, provide recommendations for local attractions, and even help arrange transportation or special requests.
BeachFront Only Vacation Rentals is also committed to providing a safe and clean environment for their guests. They follow strict cleaning and sanitization protocols to ensure that each rental is thoroughly cleaned and disinfected before guests arrive.
Yes, Beachfront Only Vacation Rentals is a legitimate vacation rental company located in Southern California.
Beachfront Only Vacation Rentals has been in business since 2006.
Yes, all the properties listed on Beachfront Only Vacation Rentals website are real and available for rent.
Yes, it is safe to book a vacation rental through Beachfront Only Vacation Rentals website. They follow strict security protocols to protect their guests' personal and financial information.
Yes, Beachfront Only Vacation Rentals has a physical office location in Carlsbad, California.
Yes, Beachfront Only Vacation Rentals has a customer service hotline available 24/7.
Yes, Beachfront Only Vacation Rentals offers travel insurance for an additional fee.
Yes, Beachfront Only Vacation Rentals offers a refund in case of cancellation, subject to their cancellation policy.
No, Beachfront Only Vacation Rentals does not charge any hidden fees. All fees are clearly stated on their website.
Yes, Beachfront Only Vacation Rentals offers discounts for extended stays.
Yes, Beachfront Only Vacation Rentals offers various amenities like fully equipped kitchens, laundry facilities, beach gear, and more.
Yes, some of Beachfront Only Vacation Rentals' properties allow pets with prior approval and an additional fee.
Yes, Beachfront Only Vacation Rentals offers concierge services like restaurant recommendations, activity bookings, and more.
Yes, Beachfront Only Vacation Rentals offers various special deals and promotions throughout the year.
Yes, Beachfront Only Vacation Rentals has numerous reviews from previous guests on their website and other review platforms like TripAdvisor and Yelp.
Yes, Beachfront Only Vacation Rentals has affiliations and partnerships with other companies like HomeAway and VRBO.
Yes, Beachfront Only Vacation Rentals provides bed linens and towels for their guests.
Yes, Beachfront Only Vacation Rentals has a few properties with wheelchair accessibility. Guests can contact their customer service team for more information.
Yes, Beachfront Only Vacation Rentals offers housekeeping services for an additional fee.
No, Beachfront Only Vacation Rentals does not offer any activities or tours directly, but they can help guests book activities and tours through their concierge services.
Overview of Beachfront Only complaint handling
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Beachfront Only contacts
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Beachfront Only phone numbers+1 (760) 712-4533+1 (760) 712-4533Click up if you have successfully reached Beachfront Only by calling +1 (760) 712-4533 phone number 0 0 users reported that they have successfully reached Beachfront Only by calling +1 (760) 712-4533 phone number Click down if you have UNsuccessfully reached Beachfront Only by calling +1 (760) 712-4533 phone number 0 0 users reported that they have UNsuccessfully reached Beachfront Only by calling +1 (760) 712-4533 phone number
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Beachfront Only emailsinquiry@beachfrontonly.com76%Confidence score: 76%info@beachfrontonly.com68%Confidence score: 68%
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Beachfront Only address1640 Oceanside Blvd, Oceanside, California, 92054, United States
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Beachfront Only social media
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