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Outdoor Adventures
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38 complaints
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1:19 pm
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Outdoor Adventures - Let us out of the contract.

Horrible deceiving company. Nothing at all like what we signed up for. Please think very carefully before falling fir their sales pitch. They say what will make them sound like it's a wonderful place. The reality is it's horrible and the sales pitch is full of things not true. They change the rules of contract and we are stuck.. $400 for maintenance yet the lakes and beaches full of garbage. Docks have broken and missing boards. There are very few boats working. The others are just piled up on shore not working. We can't drive thru the campground and chose our site. It's now assigned to us sight unseen. The visitor policy has changed. So many more things that are different. Please be careful if considering buying a membership. Their sales pitch is simply not true.

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10:58 am
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Outdoor Adventures - Misleading sales pitch

Recently upgraded our membership, sold us on it because of being able to use another source of hotels nationwide, besides campgrounds. We were given 12 days to cancel membership upgrade but did not receive information about this service until about a month after said purchase. Now we learn that there is a yearly “fee” attached to this service and if we want to use this we need to pay the yearly fee. If not used every year and let’s say four years down the road we want to use it again, we have to pay for the last four years “fees” to keep us up to date to use the program. What a farce. We were not told of any “yearly fee” that had to be paid for each service being upgraded to.

Also, inquired about getting membership identification cards twice. Sent us one general one in the mail. When we upgraded they took our pictures and were told each of us needed a photo ID. They never sent us a photo ID. I wrote an email to the general website address about the photo ID cards, never received a response. I then wrote to another email address pertaining to resolving issues, no response from them either. Then I called the main office and a gal said, if you email me your photos I will make sure you get photo ID’s. Finally, we got membership cards with a photo on it. Only took thousands of dollars, countless methods of communication and four years, but we did receive our photo ID cards. Absolutely pitiful customer service.

Desired outcome: There should be wording in contract that states after you receive information regarding services purchased, you have two weeks to opt out and receive your money back. There is no means of recourse after you find out you’ve been lied to.

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7:04 pm
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Outdoor Adventures - Contract, want terminated

Well to start when we went like everyone else says they bring u in about winning a truck. Of course u don't. Then they throw the sales pitch which at the time sounded good. We of course asked r million questions since we r campers and then the first time we called to reserve a site for ourselves and r friends right then and there started it. I was told I couldn't reserve one for my friends until 3 days prior. That was one of r important questions. Then we couldn't even pick r spot so u drive around at 5 miles an hour to find a site. Was told my yearly dues would never go up, well they have. Now if u reserve a site on line there is a $5.00 charge and u can never get a water site. And just today( 8-12-2021) my son and his friends went camping there and just informed me that they r charging $5.00 per car per day for parking. Really. What is r yearly dues for that keep going up. When I try to call to talk about something they always tell me I have to call this person cuz they don't handle it. I want out so I can once, just once go somewhere and enjoy camping and don't have to worry about paying for what's not worth it nor my time.

Desired outcome: Want my contact terminated

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Outdoor Adventures - Reservations

Greetings, My name is Mary Burch and membership number under my parents is 579 FC. My parents have had a life time membership since the 1970's. When Saginaw Bay resort only had one road and about 10 campsites. The membership included 3 weeks a year and one holiday. When us kids started joining we were given rules and regulations that included 1 week per...

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10:33 pm
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Outdoor Adventures - Maintenance fees and lies

We were pressured into buying and lied to. Told we wouldn't have to pay maintenance fees until we actually camped. That was a lie. Two months after signing for this I had a heart attack and now am disabled. I can not afford this any more. I have never camped. I really need help. Lured us in with chance to win truck, pressured us and we didn't even own a camper. It is so wrong to take advantage of older people. I don't want any money back, just want out.

Desired outcome: I want to be free of this, my health is bad and I am so tired of worrying.

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1:57 pm
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Outdoor Adventures - Outdoor maintenance fees

We purchased a membership after the salesman badgered us enough and guaranteed us our membership would be transferable to our kids, that our membership would allow us to rent condos all over the world, that we could easily get reservations all over the USA, and that we could rent cabins for family to come camp. Good luck ever getting in when YOU want to go!...

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7:31 am
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Outdoor Adventures - New reservation system

Today, March 4, 2021 I tried to make a reservation for a campsite. It took going through 5 resorts to find a site with full hook up. The new system that allows specific site reservations is limiting availability. Looking at the contract I signed in capital letters it states "OAI, it's management and staff cannot guarantee a specific site in a specific...

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11:45 am
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Outdoor Adventures - Outdoor maintenance, membership dues,

On 4/21 /17. We purchased an outdoor adventure camping membership, in 2018 due to unforseen circumstance, we sold our camper, I called and told the person on phone our situation, we paid off our loan agreement, however we want out of monthly dues, no longer camping, we were told we needed to pay a rather hefty dollar amount to get out of this, oav by all...

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12:06 pm
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Outdoor Adventures - Can’t sell it after so many years!

We bought this membership years ago. After just 2 weeks we wanted out. I got sick. Well, as the sale person told us it would be easy, it wasn't. We have to find the buyer, then they do all the paper work and for a fee, of course. We took a loan to get lower interest to pay it off. But the maintenance fees remain.
So it's been years, we can't sell it. I was seriously sick and off work few times and we have to pay the maintenance fees, I had to put other bills to the side to make payments. We hardly use it cause it's hard to get the dates we want.
I seriously hope you can help us. You're our last hope! Please help!

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7:16 pm
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Outdoor Adventures - policies/rules and regulations

I've been a member since 2015 and since day one there's been issues. When we went for the tour and so called raffle to win a truck needles to say we did sign up because we do love camping. We always camp with are best friends and had asked them numerous times if it would be a problem for them to vamp with us and we were told, no problem. So the first time...

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2:30 pm
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Outdoor Adventures - They lied out and out lied to get us to sign with them.

Back 3 years ago when we signed up we were told after we told them we were unsure of getting locked into this contract that if my husband was everlaid off with AM General & not able to keep up with the yearly fees and payments which we were told would be 450.00 per year another lie goes up every yr. He said they would sell membership for us another lie. Hubby got laid off a yr later i immediately called and they said they dont resale sights. Never said they would. I said we bought someones sight by your sales person saying the people couldn't afford theirs anymore due to change in income so told us we got their membership for what they owed which was like 6, 900... we cant afford this anymore I told her that hisbad got laid off and has been out of work over 1.5 years She said not her problem. . And hung up on me. I called back nest day asked to speak to a manager and got hung up on again.

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12:54 pm
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Outdoor Adventures - Concerning way of advertising

Not so much a complaint, rather a word of caution to those who got the call and the key to potentially win a new truck or $20k. While I knew going into the sales pitch that it was poor odds of winning the grand prize, there were smaller prizes that we had better odds of winning (I thought) such as a tablet, $500 in cash, etc. We arrived to the dilapidated...

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11:17 am
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Outdoor Adventures - telemarketing

These people are ridiculous and should be in trouble for harrassment. They called my phone claiming to be running a sweepstakes for a new resort opening in Ohio. I politely told the girl thanks but no thanks and we would not be attending their seminar in Kalamazoo, MI next week before hanging up. She promptly called back...FROM A LOCAL TO MY AREA...

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1:45 pm
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Outdoor Adventures - the campground use package

Salesman used high pressure sales to get us into this into this agreement, I waited in the car and she wouldn't leave until I agreed. Our campground is always booked when we want to go there, we've only camped there once in over three years. And there is a $535 annual camping fee. This seems quite expensive for a once a year camping trip. We want out of this agreement and we want out money back. What can we do to make this happen?

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ADVERTISIMENT
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6:03 pm
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Outdoor Adventures - life membership

My husband made life membership we want to cancel our membership . We have paid over 4000 never camped there . Now we want to cancel membership and only time you can talk to them is when you don't pay you monthly fee . I told them many times I want to cancel since 4 months they say they will call us they never do . We are getting a lawyer to get us out of it

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8:11 pm
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Outdoor Adventures - promised so many wonderful things "wrong"

My girlfriend and I were promised so many wonderful things that we "thought" was a great deal since we love to camp. We purchased this "GREAT" deal for almost $15000.00. We were told it would be financed through a bank and ended up being a credit card. Which we found that out about 3 weeks in. I myself called to dispute that issue and was told we already signed a contract and was nothing they could or would do. I tried to cancel our membership and basically was told it was to late once we signed their so called contract. We ended boring money from my 401k to pay it off in full because we did not want the finance charges that went along with their credit card. We have tried to use the facilities several times and never can get in. Every time we call always have to leave a message and usually takes days to get a return call only to find out they are full. We were told as members we would have perks to be able to get a site.. LIES. Such and scam and so disappointed. This is truly the biggest waste of money and turns out to be the BIGGEST mistake ever made. Just want get any amount of our money back and be done with this nightmare.

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10:10 am
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Outdoor Adventures - adam is the sales associate.

My husband and I were pressured into coming down to find out if we won a truck, they called us everyday for 19 days..we finally go to standish and we are made to take a tour and listen to not 1 but 2 sales people. We told them we could not and didn't want this my husband is disabled, we couldn't afford it, the sales guy starts talking about yes we can...

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11:20 am
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Outdoor Adventures - paid for 7 years and never got refund or transferred

My father purchased membership 1996 and the dues was paid on time and paid up till 2021. They was suppose to allow for it to be transferred to one of the kids. We have not gotten the proper opportunity to sit down and get this fix instead we was told it was to late to transfer and when I asked for the refund of the unused dues I was told that they couldn't refund it to us. But we paid it, I informed them my brother and I split the payments. So I would like them to make things right

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3:22 pm
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Outdoor Adventures - outdoor adventures lifetime membership

I had a free 21 day trial when I bought a new camper at this campground, they make you take a tour and sit a few hours with a salesperson and basically tell you there is no free trial you must turn it in for a discount on a membership that's $14, 935 lifetime no other fees with no paperwork given. They were able to get us in camping last year and said we...

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6:46 pm

Outdoor Adventures - members rules

So, when we signed on, we were told we could sell the unused portion of the membership portion.

When we attempted to do this, the Kalamazoo Sales Manager, told us we could not sell the trial membership.

Their high pressure sales tactics worked on my wife, and now we are simply stuck. So, we are trying to see the legal avenues, and how we can join the Lawsuit.

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Update by T.Landis
Sep 07, 2019 6:48 pm

I guess the best option, is to spread the word... warn everyone so they know as well...

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