Great Clips review: Horrible experiance

Minus 500-star review: - " Walk in the door, the first thing said was "What's your address," There was no "Welcome to Great Clips, just a cold "What's your address " , made me feel like I don't matter, plus 2 ppl attempted to cut my hair, this is just sad. After I left, I ask for a refund and was told to come BACK to the store and have my card scanned to receive my refund. Gs is $5 a gallon and you want e to drive ll over town, just sad. My info is in your system. You can give me my refund, oh wait no you can't your pos system isn't designed to do that, just scan and take from me, I have anxiety and as soon as I walked into your building it hit due to your piss poor customer service. $27 for what, a bad haircut and made to feel like I'm a number plus I ask for the owner's info and I go no answers. Nothing but a corps machine not caring about the ppl who actually keep your doors open. And now your 3rd party complaint company calls me and give me two options, come back in get my card scanned or send me a check. A check will cost me money to cash and I'm never stepping foot in your sad excuse for a hair cutting business. So, I guess I got nothing but anxiety, piss poor customer service, a 3rd party complaint company call and a bad haircut for my $27. This is just a very sad excuse for a company. I realize now it cost me $27 dollars to see just how pathetic great clips really is. Thanks, I know you care,