Grasshopper’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of small business owners are dissatisfied with virtual phone system.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Phone services billing
After a grueling 2 hours transferred back and forth each department swearing it's the other departments duty. I was eventually issued 1 refund for services i cancelled that i purchased 30 minutes Pryor to seeing the dishonest and scamming. I did receive email stating the charges for both voice programs due to not receiving services or links for the one purchased in December 2023. They proceeded to tell me i could not cancel the voice program until i paid it first. Now there is a problem. also with the fact the actual bill is shown but the back system bills for more. That constitutes fraud. It also indicates billing fraud and back end manipulation of the billing systems . I am issuing a respectful warning regarding my account. If within 24 hours i do not have the consideration of correcting my bill to my satisfaction. We will began a dues Investigation. One from INTERPOL and a second form State of Texas Attorney General's office for fraud, deception and theft.
Sr. Commissioner International Police Forces
Dr. Carl Robinson
[protected] company number469-399-2610 pin 1957
Claimed loss: time on the phone 2 hours at a time. Stress. passed from one rep to the other.English language not understood. Children and farm animals in the background.
Desired outcome: money refunded. cleared billing and two months services for my stress.
Confidential Information Hidden: This section contains confidential information visible to verified Grasshopper representatives only. If you are affiliated with Grasshopper, please claim your business to access these details.
Is Grasshopper Legit?
Grasshopper earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Grasshopper.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Grasshopper.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Grasshopper.com you are considering visiting, which is associated with Grasshopper, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Grasshopper website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Adult content may be available on grasshopper.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- Grasshopper protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Grasshopper. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Grasshopper complaint handling
-
Grasshopper Contacts
-
Grasshopper phone numbers+1 (800) 820-8210+1 (800) 820-8210Click up if you have successfully reached Grasshopper by calling +1 (800) 820-8210 phone number 0 0 users reported that they have successfully reached Grasshopper by calling +1 (800) 820-8210 phone number Click down if you have unsuccessfully reached Grasshopper by calling +1 (800) 820-8210 phone number 0 0 users reported that they have UNsuccessfully reached Grasshopper by calling +1 (800) 820-8210 phone number
-
Grasshopper emailssupport@grasshopper.com92%Confidence score: 92%Supportcontent@grasshopper.com92%Confidence score: 92%firesidechat@grasshopper.com91%Confidence score: 91%academy@grasshopper.com90%Confidence score: 90%
-
Grasshopper social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
T-Mobile USA
710 reviews
Dial91.com (a service from GlobalTel)
17 reviews
Abysse Corp
1 review
Orange
98 reviews
Fido
289 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!