The complaint has been investigated and
resolved to the customer's satisfactionResolved Google Success Kit — scanks!
resolved to the customer's satisfaction
Solution to get your money back! If you have (Like me) neen scanked by these... People, with the google success kit ive found the solution! It takes about half an hour but ive had the 'charges' from fraud protection, identity security and google success kit credited back to my account!
3 websites you need to visit -
On each of these websites open up a live chat window to talk to an adviser, this is 1 of my conversations with them and they are were all the same (Just litrally copy and paste what ive put but change details obviously!) =
Alice: hello and welcome to identity theft prevention. I'll be your live operator today. How may I help you today?
You: after recently subscribing to the 'google sucess kit' I have been charged 7.23 english pounds for your service which I shouldnt have been charged, so I would like my money back please.
Alice: could I please have your full name, e-mail address and zip code so that I am able to pull up your account?
You: (My name went here), [protected]@hotmail.co. Uk (And my postcode here)
Alice: please wait for a minute, while I locate your order.
Alice: when you purchased google success kit services, you automatically enrolled with the identity theft prevention ebooks, that's clearly stated in their terms & conditions.
Alice: please go to https://www.earncashfastwithgoogle.com/confirmorder.php and look at the right side of the page.
Alice: I have cancelled your id theft membership and you will not be receiving any further charges from us.
Alice: your cancellation # is:
Alice: (My cancellation number went here)
Alice: as per the terms and conditions that you indicated that you had read and agreed to at the time of purchase, the past monthly charges are non-refundable since there’s no way for us to tell whether or not the service has been accessed.
Alice: however, I have gone ahead and cancelled your membership permanently, and you will not be receiving any future charges from us. There’s no way for you to be enrolled with us without agreeing to the terms of the offer, but I do apologize if that was missed or if there was any miscommunication. Is there anything else I can help you with?
You: part of the terms and conditions are that I recieced the google success kit which I didnt so therefore it is not valid, I also never had the 21 day trial anyway so would like a refund
Alice: I can clearly see that you did not want this program, so i’m going to go ahead and issue a courtesy refund of the past monthly charge which you are inquiring about today.
Alice: your membership has been cancelled and any future charges have been stopped, and you will see a credit to your account of the most recent charge within 5-10 business days. If it does not show up within that time frame, please call back and we’ll have it looked into and resolved.
Alice: thank you very much for chatting with us today. Please contact us back for any further query. We are available 8 am - 5 pm (Mst).
It really is as easy as that! So get on the websites and good luck,
It would be nice to know if this has helped anyone get there money back so feel free to e-mail me