1st, this is the second, d time in 3 weeks we've come to GC for dinner on a weekend and waiting for steak, or service for prime rib was pathetic. 1st visit didn't even get steak as it took too long for line to wait and I didn't have time. This visit, I really didn't want to have to take an hour and a half to get dinner, but I waited, in a long line(I have pictures of., it wrapped down around the bar u'd around the plate stand and past the desert bar. There was only 1 person manning that area. He even was watching the burning chicken breasts that were being made for the Teriaki chicken. It was horrible. He was expected to cook the steaks, working with that crowd, and also cut the prime rib and game, and hand out the shrimp and man the chicken. Making it hard to properly take care of the steak line. Everyone was complaining. Then, by the time you got your steak, if you had other food on your plate it was ice cold. I waited well over 15 minutes in line. Then I proceeded to get my condiments, (mashed potatoes, etc and they were all empty. Was told I had to wait a few minutes. And with the line so long, the patrons so frustrated no one would let you get into the bar to get anything, like the fish, corn, peas, pizza, turnip greens, chicken, etc. People were so frustrated, they thought if they left u in for those things they'd loose their place in line or something. More staff, especially on a holiday weekend is needed, or more management needs to get involved. Then went for desert and that was lined up and most things were empty. I feel my $50.00 dollars for 3, that I spent was not worth it. I really want my money back. The saving grace was our server. She was amazing. And, I do these surveys to hope to have someone contact me and acknowledge the issues and no one ever reaches put!