GoldCar Rental review: InterRent Car Rental - Rome, Italy CNF #[protected] - 10/10/2019 - Booking #[protected]

Following our car rental with InterRent in Rome, Italy (an Internet search on InterRent brings up a website [www.InterRent.com accesses GoldCar) - many, many months later - we received some notice through the United Postal Service - in Italian about a "so called" traffic violation of some sort with little to no information substantiating the claim was in fact even valid. The letter in Italian did NOT explain the so called "infraction" OR include pictures which is surprising as we understand the Italian government uses "cameras" to police parking and other "traffic violations". As a result, we believed this contact to be an illegitimate attempt at extorting money from us. Most unfortunate is the fact that InterRent had to have provided our personal information to the letter's sender -- but they NEVER advised us at any time that there was any inquiry from any party, and we NEVER gave InterRent permission to release our personal information. Now once again we have received yet another letter in Italian -- not our native language OR a language we understand or can interpret -- once again asking for money - only now double the amount [why not?] but NOT accompanied by any legitimate evidence or substantiation of what the issue is -- evidence that would have to visually prove what supposedly occurred with a clear picture of the sign that supposedly advised us of the restriction being referenced. A picture of the rental car alone is NOT adequate substantiation - to be clear. I have reported this issue to the Italian Consulate in Miami and advised this is an attempt at extortion at best. They asked us to forward all documentation so they can look into the matter. We need InterRent to provide ALL documentation related to this rental and any subsequent contact or request for information that InterRent supported without our permission by releasing our personal information to parties unknown to us and for which we gave no permission.