I have been using GoDaddy as the platform for my online business since 2021 when their prices were acceptable and their service was great! Over the last couple years their service declined alarmingly, while their prices are going through the roof! How is this acceptable and even possible? Please avoid this company at any costs, you will have issues and nobody to respond to you or care about your issues! As of this time, June 2025, you are dealing with just a bunch of careless and lazy liars and incompetents who are only after people's money!
I have been using GoDaddy as the platform for my online business' website since 2021. I am only selling online and since 6/12/2025 my website cannot take mobile device orders, as the checkout button does not show up. This is a major impediment for an online business! It was brought to my attention by one of my customers and I have called GoDaddy three times that day with a sense of urgency, spent about 2 hours talking to 3 different people and after all said and done I was told that the problem was fixed, only it will take until next day for the updates to apply and my website to function properly. Upon checking again the next day, nothing has changed, the checkout button does not exist when ordering from a mobile device. I called again and nobody answered after 25 minutes on hold! This is completely unacceptable and I hold GoDaddy responsible for my business losses and for ignoring me as a long time customer who pays top money for their service! As of now, 4 days later, my website still cannot take mobile device orders and nobody at GoDaddy seems competent enough to resolve this issue, so they simply are ignoring me. I am requesting urgent correction of the problem and a complete refund of my last payment to them (in September 2024) in the amount of $431 for 1 year website, domain and email service, as this is not service worth paying for!