CB Retail Stores Giant Food / Giant of Maryland Complaints #122-141

Giant Food / Giant of Maryland Reviews and Complaints

Giant Food / Giant of Maryland review: March-April 2020 re online purchases of toilet paper not possible

Name That Tune of Germantown, US

Apr 06, 2020 7:21 pm UTC

I have contacted Customer Service at GIANT [protected]) several times to ask that my online order for toilet paper be honored.

I had a delivery on 04-03-2020 where I had ordered toilet paper, but did not receive it. It had been removed "due to unavailability."

I have now again shopped online -- but I could not select toilet paper to purchase -- toilet paper is no longer an option to purchase online!

I hope you can help me to resolve this problem before I drive to the store located at Milestone Center in Germantown MD 20876 -- to pick it up my order, in my car, curbside on 04-19-2020 between 8am and 9am.

I am not hoarding. I am conserving. I am following the restrictions that have been established during the COVID-19 pandemic because I am a senior, and I am going to have to shop in person rather than online ... come April 15 ... in order to buy a store brand mega-roll (16-rolls) of 2-ply toilet paper. GIANT is selling the toilet paper stock to those who physically come into the store -- NOT helping at all those like me who are trying to shop online.

Respectfully submitted.

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Giant Food / Giant of Maryland Contacts

Giant Food / Giant of Maryland phone numbers

+1 (888) 469-4426

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+1 (800) 573-2763

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Giant Food / Giant of Maryland emails

nutrition@giantfood.com

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Support

min.krishnamurthy@giantfood.com

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Confidence score: 93%

Giant Food / Giant of Maryland address

8301 Professional Place, Suite 115, Landover, Maryland, 20785, United States

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