The complaint has been investigated and
resolved to the customer's satisfactionResolved Georgia Power — smart meter
resolved to the customer's satisfaction
We recently were "upgraded" to the new smart meter. The first bill we received was about thirty-five dollars above average. I thought this might be an anomaly. I decided to go easy on the air conditioning. Then Georgia experienced horrific flooding. My bill then jumped to $290 for one month!! My bill used to average $160 or so dollars. Let me explain, my bill was $160 with my thermostat set at 65 degrees and on 24 hours a day! Now my bill is $290 dollars with my thermostat set to 78 degrees. Seems very peculiar and down right crooked. Now I have completely turned my thermostat off. I do not even plan on using the heat in the winter, for fear of another "dumb meter" inflated bill. Power consumers beware, they are out to rob us!!!