How to contact Georgia Power customer service?
- All Residential Customer Service: +1 (888) 660-5890
- Business Customer Service: +1 (888) 655-5888
- Report a Power Outage: +1 (888) 891-0938
- Support: ggbrown@southernco.com
- smartmeter@georgiapower.com
241 Ralph McGill Blvd NE 10th fl Bin 10105, Atlanta, GA 30308-3374, USA
Additional information
Georgia Power information: contacts, address, founders, CEO, services, and products
Georgia Power was founded by 1945.
Georgia Power competes in Utilities industry.
To write a complaint about Georgia Power and get an answer from the officials of Georgia Power, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Georgia Power can be filed via the specific Georgia Power complaint section.
Georgia Power is a company that transmits, generates, and distributes electricity.
Georgia Power’s head office is located at 241 Ralph McGill Blvd NE 10th fl Bin 10105, Atlanta, Georgia, United States - 30308-3374.
You can reach Georgia Power at +1-888-660-5890 or +1 888 655 5888
To participate in the Georgia Power PrePay program, you must have a smart meter. For more details, please reach Georgia Power customer service at +1 888-660-5890
Georgia Power may require you to pay a security deposit before they establish service. For more details, please reach Georgia Power customer service at +1 888-660-5890
No. If you take part in the PrePay program, you cannot make payment agreements. Nevertheless, you can control how much and when you pay.
Georgia Power will send you a message informing you that your services will be turned off if you do not add money to your account (a minimum of $5).
Yes. You can make payments using a debit or credit card.
Yes. You can switch back whenever you want.
You can make PrePay payments in a few different ways:
• At authorized payment locations by cash;
• Online using your electronic check and debit/credit card;
• By phone using your debit/credit card;
• Using the Georgia Power app.
Yes. If you do not pay, you might be disconnected.
It means that the extra time to make a payment has expired.
Georgia Power does not ask its clients for a credit/prepaid debit card number via the phone. If you received a similar call from Georgia Power, please hang up and reach Georgia Power customer service at +1 888-660-5890
To cancel your Georgia Power payment, be ready to provide the following information:
• Account number & account access code from your bill.
• The date when you would like to get your services turned off.
• The email address where you would like the company to send you the last check.
To set up a prepaid function at Georgia Power, follow these steps:
• Head to My Account Login
• Enter your Username and Password
• Choose Login
• Enter your Account Number and Account Access Code, then choose Continue
• Enter the required information and then click on Look Up My Account
• Select your PrePay account and choose Add Selected Account(s)
If you did not pay for a previous month, your current check might be higher than usual. To check your usage, go to your account and choose My Power Usage.