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Georgia Power Customer Service Phone, Email, Contacts

Georgia Power
Customer Service: Phone, Email, Contacts

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Call
+1 888 660 5890
Go to website
www.georgiapower.com
Send mail
ggbrown@southernco.com
Directions
241 Ralph McGill Blvd NE 10th fl Bin 10105
Georgia, Atlanta 30308-3374
United States
Complaints Contacts

Georgia Power phone numbers

+1 888 660 5890
+1 888 660 5890
Click up if you have successfully reached Georgia Power by calling +1 888 660 5890 phone number 72 72 users reported that they have successfully reached Georgia Power by calling +1 888 660 5890 phone number Click up if you have UNsuccessfully reached Georgia Power by calling +1 888 660 5890 phone number 67 67 users reported that they have UNsuccessfully reached Georgia Power by calling +1 888 660 5890 phone number
4%
Confidence score
All Residential Customer Service
+1 888 655 5888
+1 888 655 5888
Click up if you have successfully reached Georgia Power by calling +1 888 655 5888 phone number 13 13 users reported that they have successfully reached Georgia Power by calling +1 888 655 5888 phone number Click up if you have UNsuccessfully reached Georgia Power by calling +1 888 655 5888 phone number 12 12 users reported that they have UNsuccessfully reached Georgia Power by calling +1 888 655 5888 phone number
4%
Confidence score
Business Customer Service
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Georgia Power website

www.georgiapower.com Georgia Power website

Georgia Power email addresses

Georgia Power social media

Georgia Power headquarters

241 Ralph McGill Blvd NE 10th fl Bin 10105
Georgia, Atlanta 30308-3374
United States

Georgia Power working hours

Mon 7:00 am - 9:00 pm Tue 7:00 am - 9:00 pm Wed 7:00 am - 9:00 pm Thu 7:00 am - 9:00 pm Fri 7:00 am - 9:00 pm Sat Closed Sun Closed

Georgia Power Category

Georgia Power is related to the Energy and Power category.
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Georgia Power information: contacts, address, founders, CEO, services, and products

Georgia Power is a multinational company founded on 1945 with its headquarters located at Atlanta, Georgia, U.S. and key people behind it being Christopher C. Womack (President & CEO). Georgia Power currently employs approximately 8,310 people and has the following subsidiaries: Subsidiary. Georgia Power deals in the Utilities industry
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When was Georgia Power founded?

Georgia Power was founded in 1945.

What industry does Georgia Power compete in?

Georgia Power competes in Utilities industry.

How to write a complaint about Georgia Power?

To write a complaint about Georgia Power and get an answer from the officials of Georgia Power, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Georgia Power can be filed via the specific Georgia Power complaint section.

Frequently asked questions (FAQ) about Georgia Power products and services

What does Georgia Power do?

Georgia Power is a company that transmits, generates, and distributes electricity.

Where is Georgia Power located?

Georgia Power’s head office is located at 241 Ralph McGill Blvd NE 10th fl Bin 10105, Atlanta, Georgia, United States - 30308-3374.

How can I contact Georgia Power?

You can reach Georgia Power at +1-888-660-5890 or +1 888 655 5888

Are there any requirements for participating in the Georgia Power PrePay program?

To participate in the Georgia Power PrePay program, you must have a smart meter. For more details, please reach Georgia Power customer service at +1 888-660-5890

Will I be required to pay a deposit at Georgia Power?

Georgia Power may require you to pay a security deposit before they establish service. For more details, please reach Georgia Power customer service at +1 888-660-5890

Can I make payment arrangements at Georgia Power?

No. If you take part in the PrePay program, you cannot make payment agreements. Nevertheless, you can control how much and when you pay.

What happens if my Georgia Power account balance gets to zero?

Georgia Power will send you a message informing you that your services will be turned off if you do not add money to your account (a minimum of $5).

Can I make payments using a debit or credit card at Georgia Power?

Yes. You can make payments using a debit or credit card.

Can I switch back to a Standard Service at Georgia Power?

Yes. You can switch back whenever you want.

How can I make PrePay payments at Georgia Power?

You can make PrePay payments in a few different ways:


• At authorized payment locations by cash;
• Online using your electronic check and debit/credit card;
• By phone using your debit/credit card;
• Using the Georgia Power app.

 

If I do not pay, will I be disconnected from Georgia Power?

Yes. If you do not pay, you might be disconnected.

What does the “suspending disconnections for nonpayment” status mean at Georgia Power?

It means that the extra time to make a payment has expired.

I received calls from Georgia Power asking me to pay my bill to avoid disconnection. Should I trust these calls?

Georgia Power does not ask its clients for a credit/prepaid debit card number via the phone. If you received a similar call from Georgia Power, please hang up and reach Georgia Power customer service at +1 888-660-5890

How do I cancel my Georgia Power payment?

To cancel your Georgia Power payment, be ready to provide the following information:


• Account number & account access code from your bill.
• The date when you would like to get your services turned off.
• The email address where you would like the company to send you the last check.

 

How do I set up a prepay at Georgia Power?

To set up a prepaid function at Georgia Power, follow these steps:


• Head to My Account Login
• Enter your Username and Password
• Choose Login
• Enter your Account Number and Account Access Code, then choose Continue
• Enter the required information and then click on Look Up My Account
• Select your PrePay account and choose Add Selected Account(s)

 

Why was my bill so high at Georgia Power?

If you did not pay for a previous month, your current check might be higher than usual. To check your usage, go to your account and choose My Power Usage.

Overview of Georgia Power complaint handling

239 Georgia Power reviews first appeared on Complaints Board on Oct 12, 2008. The latest review Incorrect billing amount and closed account was posted on Nov 28, 2023. The latest complaint abuse of poor/disabled disconnected with oxygen machine was resolved on Nov 28, 2012. Georgia Power has an average consumer rating of 1 stars from 239 reviews. Georgia Power has resolved 21 complaints.

Additional information

Georgia Power Payments 
96 Annex, Atlanta, Georgia 30396

Is ComplaintsBoard.com associated with Georgia Power?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Georgia Power Customer Service. Initial Georgia Power complaints should be directed to their team directly. You can find contact details for Georgia Power above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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