Menu
General Motors
General Motors Customer Service Phone, Email, Contacts

General Motors
reviews & complaints

www.gm.com
www.gm.com

Learn how the rating is calculated

1.2 1614 Reviews

General Motors Complaints Summary

65 Resolved
1548 Unresolved
Our verdict: If considering services from General Motors with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for General Motors has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of General Motors. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

General Motors reviews & complaints 1614

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest General Motors reviews & complaints

ComplaintsBoard
P
2:22 pm EDT

General Motors 2011 chevrolet silverado 1500 ltz

I purchased this vehicle used in 2014, with 30000+ miles on it.
This was in July and in December of same year the motor was worked on topside. Then in January of this year I had to replace the motor.
It is on it's third transmission, with 285, 000 miles on the speedometer.
I have owned numerous Chevrolets in my lifetime, and this one has been the worse. These are all highway miles.

Read full review of General Motors
Hide full review
ComplaintsBoard
M
9:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2015 gmc yukon slt

Both of my tail lights have gone out within the last few months. Went into the dealer to have them fixed and was told that they cost $700 each to replace! For a $65, 000 vehicle that is only 3 years old, this is ridiculous. In fact $700 for a tail light is ridiculous. I called GM but they were no help and said it hasn't been a problem as far as they know. After doing some research, it seems to be a BIG problem. I'm very disappointed in GMC. This is my second Yukon and I will never buy another one. This isn't the only issue I've had. One of the middle seats will no longer fold down, the Bluetooth has stopped connecting to my phone, the back defroster has come undone and one side of the power liftgate broke when the vehicle was only a year old. Seems to be they are charging more for vehicles they are becoming more and more poorly made. I'm so disappointed in you GMC.

Read full review of General Motors
Hide full review
ComplaintsBoard
J
9:57 am EDT

General Motors 2015 silverado

VIN 3GCKSEC5FG531516
I recently had the tail gate bushing and dampener replaced for the second time at a cost of $253.33. The truck is NOT a service truck and serves as a commuter vehicle carrying normal loads of a car. The tail gate and referenced part should last the life of the truck and NOT require replacement every 18 months. The vehicle is outside of the normal warranty period, but I expect Chevrolet to produce as durable of a product as your competitors. I have spoken with the complaints department who has given me a $100 voucher, but I still should not have to bear the additional $153.33 cost of a part that should NOT wear out.

I'd appreciate any assistance you can offer. Feel free to contact me at [protected] or by email.

Sincerely
John Lewis

Read full review of General Motors
Hide full review
ComplaintsBoard
L
9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2014 chevy cruze

I have had this car in 3 times for an oil leak only to be told it was one thing after another i've had to have the serpentine belt replaced i've had to have a coolant part replaced and now I have a squeaking noise and my check engine light is on and it dies when I have to stop at a stop sign or a red light this car had 73000 miles on it and is 4 yrs old and I shouldnt be having these problems ive been lied to by van chevrolet in kc mo where I bought it and I am very dissatisfied and I will never purchase another chevrolet or gm made vehicle nor will I recommend them to anyone and I am employed by general motors at the fairfax plant in kc kansas

Read full review of General Motors
Hide full review
ComplaintsBoard
S
5:57 pm EDT

General Motors gm motors

I recently took my vehicle into a AutoNation Chevy dealership in Amarillo, TX. The reason for my visit was due to the fact that my car has been using more oil then I felt was necessary. Every time I would take my vehicle in to get a oil change I would be at least 3-4 quarts low. The friendly staff at the dealership informed me that there was a policy that GM had issued for Chevy Equinox models [protected] with the rings and pistons in the engine and was causing the vehicles to consume excess oil and also cause my engine to have a knocking sound. I started the oil consumption test in June of 2018. In August of 2018 I took my vehicle in for a check and I was told that it was 3 quarts low and that it had meet the standard for the policy for these parts to be replaced. Today 08/30/18 I get a phone call from the dealership telling me not only are they not fixing my vehicle, I went through this whole ordeal for nothing because the policy had expired in July 2018 and even though I started the process in June 2018 I have missed the dead line. Oh and to top it off NOW I have to take my car back to another body shop for my extended warranty to cover it. So I guess I don't understand why you would allow me to go two months through a process, oh and pay for the oil change to start the oil consumption test, even though they require it as part of the test, make me up through hoops on trying to come in every 500-1000 miles for it to be checked. Then take my vehicle and tell me that you are going to take care of it because it meet all the needed qualifications just to give me a call the next day and tell me that your sorry that it can not be completed any more because that policy was up in July, which by the way was not mentioned to me at all until today 08/30/18. Now not only did my car not get fixed but I have to take it back to my original shop, and then fight with my extended warranty company as to why they are now having to put forth the bill on a situation that should and could have already been taken care of.

Read full review of General Motors
Hide full review
ComplaintsBoard
E
6:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2013 chevy silverado dashboard crack

My 2013 Chevy Silverado recently spontaneously developed a crack in the dashboard near the upper left side of the air bag. This same defect has been reported on tens of thousands of Silverados, Tahoes, Suburbans, Yukons, and Yukon XLs. This happened 2 months ago on June 15, 2018. I locked up the truck at night with my dashboard intact, and returned the next morning to find that the dashboard had cracked overnight while sitting in my driveway. The truck has not been in any accidents and nothing was ever dropped on the dash. I am asking that GM step up and warranty the repair of my dashboard, as this is obviously a manufacturing defect and a safety issue. If the air bag were to deploy, it could send plastic shards into the face of the passenger! There is a class action lawsuit against GM for this defect as there are many thousands of vehicles with this same defect.

Read full review of General Motors
View 0 more photos
Hide full review
ComplaintsBoard
S
1:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors I am complaining about my 2018 chevy cruze

Hii i bought my car 2018 chevy in this march and its runs 34000 after that my car ingine is damage because of car run withput oil who is this possible my next service will be on 36000 before 2000 km how the engine oil empty your company can't know where is the oil gone and they give me a rental car that is chey malibu which is also create problem stop in the middle of road . Yhey told me we are going to change your engine but i don't want to change my engine i want to replace my car asap . My name is singh and my number is4379836264. I request you coll me asap .

Read full review of General Motors
Hide full review
ComplaintsBoard
R
7:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2015 chevy impala

I grew up in Lansing we always owned Olds I worked for GM for 40 years never owned anything but GM when I retired in 2015 I bought the car of my dreams a 2015 Chevy Impala LTZ WOW wow is right only 3 years old and just 80, 000 miles the SBZA front camera and the parking assist have all failed cost to me well over $1000 I can't even begin to explain to you how disappointed I am in this vehicle my dream car I even gave a guy crap today for driving a Toyota then I remembered what was happening with my American car and shut my mouth I may have to curb my buy American rhetoric in the future Very disappointed Robert B Henrizi

Read full review of General Motors
Hide full review
ComplaintsBoard
G
11:56 am EDT

General Motors 2016 colorado gas fill issues

I purchased by 2016 Colorado brand new off the lot in the spring of 2016. I must say that I have been extremely pleased with most everything up until the last 2 months. I started experiencing issues when filling my truck with gas. The pump clicks off even when I only squeeze the pump trigger ever so slightly, and even tried rotating the nozzles into various positions in hopes that that would help. After looking into this on-line, I am learning that it is the venting on the overflow becomes very plugged up with dust and debris over a period of time. My truck is in for service today and I hope that my warranty will cover the repairs and that GM will work on a permanent fix for their customers. I have learned that many other GM truck owners have been experiencing this same issue over the last several years. What is GM doing to help the customer? I have to admit, that if it is not resolved through GM and if I see this same thing happen repeatedly over the next few years, I will not be purchasing another GM truck or SUV.
I will keep you informed as to what the dealership says and does to me truck.

Read full review of General Motors
Hide full review
ComplaintsBoard
K
9:30 am EDT

General Motors 2016 corvette stingray

My 2016 Corvette Stingray transmission went out at 5000 miles the dealership at GM Buick of Murfreesboro Tennessee refuse to put in a new one or a factory rebuilt they decided to rebuild it I'm requesting a new one I get ahold of the warranty department at GM in Michigan they said I don't know why they will put in a new one we will take care of it it never happened over 2 weeks later they're still working on my transmission in Murfreesboro Tennessee at the dealership now the warranty department I can't even get a hold of my case worker and nobody returns calls . The warranty number is no good anymore I guess I must file a lemon law we're talking about close to a $80, 000 vehicle and GM will not honor what they say buyers beware. And dealerships do what they want they didn't even offer me a loaner car that's how bad it is

Read full review of General Motors
Update by Kelley1255
Aug 24, 2018 5:15 pm EDT

I have a 2016 Corvette Stingray and the transmission went totally out I requested a new one the dealership said they could not do that that I would have to get a hold of the warranty department of with GM. Darren the main time the dealerships rebuilding it on their own recognizance I got a hold of the warranty department and they insinuated that they would work on getting me a new transmission they understand what I'm going through and it's unheard of for transmission going out at 5000 miles so the senior lady name Rita with the warranty department send in a request for me to get a new transmission it set on somebody's desk for a while according to an employee there GM motor warranty department then I started getting lied to manipulated and Deering the meantime the person supposedly that I spoke with was the highest you can go in the warranty department and she got a hold of the dealership in Murfreesboro Tennessee and apparently the service manager convinced her that they could rebuild it cheaper than getting a new one so now 3 weeks later I'm still without a vehicle and nobody told me that till just a few minutes ago I've been without a vehicle and the fact is this is a new Corvette with 5000 miles and the warranty lady over Rita in the warranty department of GM stated the reason that they're not giving me a new one because my Corvette is new and it is easier to rebuild it now I don't know where you come from but that is backwards stupid philosophy I am very disappointed I have three Corvettes and this is unacceptable I will be getting a lawyer on it trust me for the Lemon Law. This whole ordeal has for 3 weeks left me stress without a vehicle and nobody cares this is the worst the worst I've ever seen.

Hide full review
ComplaintsBoard
L
2:09 pm EDT

General Motors vehicle sale and paperwork

First I must say I am sorry it had to come to this but I have been trying to resolve this matter with the dealership but to no avail so I'm writing to you in hopes of getting some resolution.

On 2 June '18 I purchased a used 2017 Chevrolet Tahoe LT. The sale went fairly well. Everyone did a great job there. Dealership was Deacon Jones Auto Group Chevrolet located at 1109 North Bright Leaf Blvd., Springfield, N.C. 27577, Sales Consultant was Karen Maldonado and the Finance Manager was Darnell Willoughby. As I said earlier they all did a great job on the sale. Now the problem comes about with after the sale follow up. It took OVER A MONTH to receive my tags for the vehicle. My temporary had expired by several days before I received my tag. Granted I do live in South Carolina and I bought the vehicle in North Carolina and for financial reasons they registered it in North Carolina no problem there as my fiancee lives there and I used her address and she was going to get the tag a bring it to me when she picked up her tag as she also purchased a vehicle 2 days before. I contacted the dealership several times about my tag and finally after the 4th time they informed me that they were picking up my tag the next day and would over night it to me. That was done and I got my tag 2 days after my temp. tag expired. Now almost 3 months since the sale I still haven't received any kind of paperwork on the sale other than the registration with my tag. I have contacted the dealership multiple times via telephone and email. I contacted Darnell, Karen and the General Manager and as of this date have received NOTHING, no paperwork, no type of response of any kind from anyone. Hence this contact with you. Hopefully this may help. When I say no paperwork I mean nothing. No sales contract, no receipt no nothing.

Just as a side note on my drive home back to South Carolina the evening I noticed a little piece broken off on the drivers side mirror. Since it was a small break I let it go. Well several weeks ago when I was at the car wash the guys prepping the vehicle noticed a problem and called it to my attention. What I thought was just a small piece broken off the whole mirror frame is broken and falling apart. I never brought this what to the dealership yet because if I'm having this much of a problem with getting a tag and paperwork I know it's going to be very, very difficult if possible at all to get the mirror replaced. But since I have to contact you about this paperwork problem I thought I would bring this to your attention also to see if you can take care of that. Third problem, when I took my vehicle into my local dealership for an oil change I was informed the the engine air filter was in dire need of replacing which they said was not unusual for a vehicle with 40, 000 miles on it. When I informed them I had only had the vehicle approx. 2 months or less they said that the selling dealership should have caught that and changed and fixed everything when they took the vehicle in. Obviously they didn't do that and it appears they may not have checked other things as well considering my mirror. I did inform Karen via email about this but again NO REPLY. The mirror replacement alone will cost over $500.00 and I don't know about the filter yet. Is there anything you can do about these 2 items.
I hope to hear from you very soon.

Thank You,
Lawrence A. Brown
4932 Signature Drive, #104
Myrtle Beach, S.C. 29579
[protected] home
[protected] cell
[protected]@aol.com

PS: I will try to email you copies of the emails I sent to Darnell, Karen & the General Manager.

Read full review of General Motors
Hide full review
ComplaintsBoard
K
10:10 am EDT

General Motors chevrolet dealership in sanford, fl

On August 18, 2018 we went to David Maus Chevrolet in Sanford, FL with the hopes of buying our 7th car from this dealership. In the past this dealership was vibrant and pleasant. The employees seemed happy and this past Saturday it was a ghost town. They were no customers. The employees seemed miserable.
The General Manager of this dealership, Steve Wytko, sent a letter advising that he was trying to meet his number goal and that he would offer up to 100% original MSRP for the trade in as well as employee pricing and the letter had coupons attached as well for additional discounts. Given what was sent to us I felt confident that we would be able to make a deal. Then the dealer pulled the old "BAIT AND SWITCH". Never gave us employee pricing and the trade in offer was just pathetic. And they wanted us to pay over $44, 000 for a loaner vehicle with 5000 miles that they wanted to get off the lot. The men making the decisions were just going through the motions. Given that the window on the General Manager's office had a note that said 3 days no sales, one would think that more of an effort would have been made. Instead they were condescending and flippant and they allowed me to leave the dealership unhappy and without a deal I know Chevrolet loves it JD Power & Assoc. awards for customer satisfaction. Well I LOVE my 2015 Traverse but this dealership left much to be desired and is frankly an embarrassment to the Chevrolet name since it was sold a few years ago. It is losing its good reputation with every bad experience potential customers have.

Read full review of General Motors
Hide full review
ComplaintsBoard
R
12:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors the paint job on my new 2018 silverado the centennial edition

My name is Richard Weeks Jr,
I live in California and I purchased my Silverado centennial edition in April. I purchased it from Bob Stall Chevrolet in La Mesa, Ca.
I started to notice white spots appearing in the paint. At first I thought that it was water spots from hard water. They kept appearing, so I made an appointment with Bob Stall Chevrolet to look at the paint.The body shop manager at Bob Stall's name was Marty Grenfell. He looked at it
and said it was called "fall out particles from shipping". He said that they would be able to "clay bar the paint" to remove them.They had the truck for 4 days. When I picked it up there were some small spots still in the paint, but he said he wanted to talk to the 3m supplier about getting some other compound to get them out without hurting the clear coat. The other option is to repaint the areas on the Truck. I bought the centennial truck because it was the special edition color.
The truck was taken to Bob Stall on 7-09-18. Today is 8-17-18 The spots are showing back up on the roof, hood, tailgate, and the top of the doors. The front windshield also has them and both of the rear windows. You can see it in the window tint. Idon't under stand why these are showing up all over. The truck sits in my driveway all covered up all week, since I have a company vehicle through my work. It has never been through a car wash. I only hand wash it with sponge and water.
I am just angry that I spent all that money on a truck and now it might have to be repainted. I know how dealerships and others work. They will only repaint the parts of the truck that are effected and that is not right. I bought the truck to have the factory finish so that I would keep the value. Now that it will have to be repainted, it just sucks, the truck only has 1100 miles on it and it's my pride and joy. I am a loyal Chevrolet owner and this my fifth vehicle I have bought. My wife drives a 2015 Cruze, my son is driving my old Silverado 2006 that was passed down, I have a 56 cameo pick up in my garage that in am workin on restoring. The first truck I bought was a 75 Chevrolet pickup. I am dedicated to Chevrolet and that is why I spent the extra money to buy the centennial edition.
I know that this means nothing to a big corporation as General Motors but I justed wanted to let you know that I am vey disappointed with the quality of the service and response I've been receiving. It seems I'm being ignored and not being helped to resolve my situation.
I probably won't receive a response to this either. I just wanted to reach out and let someone know how disappointed I am with the factory finish, which should have been checked before leaving the factory.Now I have to deal with it and it's not right. I should be able to just enjoy my truck.
If you decide to contact me my email is [protected]@tcincsd.com, thank you for your time
Richard Weeks, Jr

Read full review of General Motors
View 0 more photos
Hide full review
ComplaintsBoard
J
3:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2010 buick enclave

I have to repair a timing chain on my buick enclave. This car has less than60, 000 miles on it. It is a substantial cost, and from what I have been reviewing from other complaints is that it might happen again after this major repair. I also know that the 2009 models have had a recall for this similar issue, but not the 2010. WHY NOT
your company used the same parts in the 2010 as the 2009.

Read full review of General Motors
Hide full review
ComplaintsBoard
J
6:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2015 yukon denali

Vehicle is out of GMC warranty. 38, 900 miles. I am not at issue with this!, , ,
Visited GMC chat room, was assigned an advisor, who was no help.

Issue is that all 6 exterior window panel/overlays are loose ( at one time) and move around on the door while driving. [What are the odds of this occurring all at once and on the same vehicle?]
This has got to be due to an engineering issue or poor workmanship concern. I have had 1 GMC dealership and 2 Denali owners that have had to fix the same problem on their denali's. I am paying out of pocket to repair mine but if this is a recurring issue as it looks like, then GMC should be made to step up and cover the entire cost of replacement $600, or the cost of the new panels $400, or at least cover the labor cost$200.

Read full review of General Motors
Hide full review
ComplaintsBoard
J
10:45 am EDT

General Motors 2010 chevy tahoe ltz

The dashboard plastic on my vehicle has cracked on the front passenger side, leaving a substantial part of the plastic loose. My research indicates that similar incidents of defective (e.g. - cracked) dashboard plastic have been reported throughout the U.S., yet GM has failed to recognize and address this hazardous condition through its official recall process, for affected vehicles.

In my opinion, any injury occurring to anyone in my vehicle during a motor vehicle accident, found to be related to GM's failure to resolve this hazardous condition, would be cause for legal action.

Accordingly, I respectfully request that GM address this matter immediately, by contacting me and providing free replacement and repair of the cracked dashboard plastic.

Sincerely,
Joseph R. Seda

Read full review of General Motors
Hide full review
ComplaintsBoard
N
3:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors poor dealership and fraud

Today I am at Empire Chevy getting my 2016 Chevy Colorado TrailBoss worked on because of Shady dealership service I received in Dec 2016 and having to pay for something that would have been in warranty. In 2016 I was having tons of issues with my truck and thought I got great service but am now finding out that I received non GM brand products which messed not only with my warranty but also my Major Guard protection. The previous dealer put not needed off brand spark plugs in when I was having acceleration and chugging issues (pulse star spark plugs not GM). Now less than a year and half later I find out that non GM spark plugs were put in at a GM owned dealership and I have to pay for it now. Coils and pugs have to be replaced and since I really trust the dealer I am at now for being honest and helpful I am having it replaced the correct way with GM products as it should have been. I tried calling the previous dealer and was told that it would have never happened and don't carry products that are not GM. I am the trucks 1 and only owner, never messed with any ignition portions of the motor, an advid GM supporter, and have only ever owned GM vehicles. I am really disappointed for being let down and this has come financially at the worst time. I will continue to purchase an support GM products but will now caution others in making decisions at dealerships and will make others aware of the previous dealership to avoid any and all services from that dealership except for direct delivery of vehicles.

Read full review of General Motors
Hide full review
ComplaintsBoard
D
2:51 pm EDT

General Motors reno buick gmc cadillac service dept.

My oxygen sensor was going out in my van. The first week of Aug. 2018, I called the Reno Buick GMC Cadillac dealer, and made an appt. for Friday, Aug. 10th, 2018 @ 10:20 am. The gentleman that I spoke with on the phone was more than helpful. He said that there are 4 oxygen sensors on my vehicle and that they like to do a diagnostic test to find out which one is going out. I told him that my husband had used his meter and that we already knew that it was the sensor behind the engine that was going out. I also told him that we had already purchased the oxygen sensor because my husband was going to replace it, but didn't have the right tools to get to it. He said, "Alright, that's perfect! It will cost $139 in labor and since you already have the sensor, that will be one less thing you have to buy. Bring it in and we'll get you in and out, in an hour." When I got to Reno Buick GMC Cadillac, Mark Payne (Service Advisor), began checking me in. I told him that I had an oxygen sensor. He laughed at me. He said that they like to do a diagnostic test, first. I told him that my husband had used his meter and we knew which one was going out. Again, he laughed at me and said that the meters are not accurate. He asked if the light was still on, and I told him that my husband had cleared the code because it was freaking me out. Once again, he laughed at me and told me that I needed to go drive it around until the light came back on and then make another appt. I told him that I really wanted to get the sensor changed out because I live a long way away from town. He asked if he could speak to my husband. I got my husband on the phone. My husband told him that he wanted him to change it out. At this point, Mark Payne responded very irritated with, "Well, that's fine, but she's going to have to leave it here and we probably won't get it done until the end of the day." I had a lot going on at home (with a family emergency), so I really needed to get home ASAP, which is why the gentleman on the phone had assured me that they would get me in and out of there in an hour.Then, I talked with my husband and he told me that he was fine with me leaving because they were being very uncooperative. As I was trying to leave, the service manager, Alex, blocked me from leaving. She grabbed my hand in a very aggressive way and introduced herself. She was "trying" to be very intimidating! She said that legally they cannot do any work on my vehicle without running a diagnostic test on it first. I told her that I wanted them to change out the sensor that we already knew was going out. I also said that I would not hold them responsible if it did not take care of the problem. If we needed to change out one of the other sensors, the other three sensors were easier to replace. My husband would be able to replace the rest of them, if necessary. Alex was very unprofessional! It was a total "bait and switch" from the phone call to the actual appt. Needless to say, I drove into Reno for nothing that day. I ended up leaving and making an appt. with another auto repair place in Reno. I will never go back to this GMC dealer again! Horrible experience!

Read full review of General Motors
Hide full review
ComplaintsBoard
J
11:58 am EDT

General Motors 2014 traverse ltz

When I drive my traverse through out the week to work, only sometimes the traction control dash light and service stability track dashlight comes on. And once it is on it stays on and doesn't let me accelerate the gas pedal until I turn it off and turn it back on. And the transmission is slipping in 1st 2nd and 3rd gear. And when I put it in reverse and drive back it makes a strong hit sound like if I hit something hard. My vehicle was purchased new and currently has 54, 000 miles.

Read full review of General Motors
Hide full review
ComplaintsBoard
J
3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2016 buick regal premium 1 awd

My Buick Regal has had its transmission and motor replaced under warranty due to a transmission that automatically down shift to 2nd gear at speeds exceeding 70mph.It causes car to jerk violently, , tires to skid, and because it happens usually while passing it causes motor to surpass redline by far.
It has already spun a bearing and caused motor to be replaced.
Because it apparently doesn't throw a code, , the dealer is content to simply replace components until warranty runs out...but I'm afraid it's gonna kill me or others.
I have been researching this since dealer thinks I'm imagining it, , and it appears Ford has had a law suit started for same exact problem and it concerns a "speed sensor" that directs transmission to select a gear to low for correct speed of vehical.
Pease address this issue before it kills me...It is still happening even with reman transmission and reman engine...(radio doesn't work correctly after error occurs every time). All work had been performed by dealer, , , (Wheeler Gm Yuba City ca.)

Read full review of General Motors
Hide full review

General Motors In-depth Review

Company Overview: General Motors (GM) is a renowned American automotive company that has been in operation for over a century. With its headquarters in Detroit, Michigan, GM has established itself as one of the leading manufacturers of automobiles worldwide.

Product Range: GM offers a diverse range of vehicles, catering to various segments of the market. From compact cars to SUVs, trucks, and electric vehicles, GM provides options that meet the needs and preferences of different customers.

Quality and Reliability: GM is committed to delivering high-quality and reliable vehicles to its customers. With stringent quality control measures in place, GM ensures that its vehicles meet the highest standards of performance, durability, and safety.

Innovation and Technology: GM is at the forefront of automotive innovation, constantly integrating advanced technologies into its vehicles. From cutting-edge infotainment systems to autonomous driving features, GM strives to enhance the driving experience and stay ahead in the industry.

Customer Service and Support: GM prioritizes customer satisfaction and provides excellent customer service and support. With a wide network of dealerships and service centers, GM ensures that customers receive prompt assistance and maintenance services for their vehicles.

Pricing and Value for Money: GM offers competitive pricing for its vehicles, providing customers with value for their money. With a range of financing options and attractive incentives, GM makes owning a quality vehicle affordable and accessible.

Environmental Sustainability: GM is committed to environmental sustainability and has taken significant steps to reduce its carbon footprint. With the introduction of electric and hybrid vehicles, GM aims to contribute to a greener future and promote sustainable transportation.

Safety Features: GM prioritizes the safety of its customers and incorporates advanced safety features into its vehicles. From advanced driver-assistance systems to robust structural designs, GM vehicles are equipped to protect occupants and prevent accidents.

Reputation and History: With a rich history and a strong reputation in the automotive industry, GM has established itself as a trusted and reliable brand. The company's legacy of innovation and quality has earned the trust and loyalty of customers worldwide.

Financial Stability: GM has maintained financial stability over the years, ensuring its ability to invest in research, development, and manufacturing. This stability reflects the company's commitment to long-term growth and sustainability.

Market Presence and Competitiveness: GM has a significant market presence and remains competitive in the automotive industry. With a strong global footprint and a diverse product range, GM continues to attract customers and compete with other leading manufacturers.

User Reviews and Ratings: GM vehicles have received positive reviews and ratings from customers worldwide. Users appreciate the performance, reliability, and features offered by GM vehicles, making them a popular choice among car buyers.

Awards and Recognitions: GM has been recognized with numerous awards and accolades for its vehicles and contributions to the automotive industry. These accolades highlight GM's commitment to excellence and innovation.

Social Responsibility Initiatives: GM actively engages in social responsibility initiatives, focusing on areas such as community development, education, and environmental conservation. Through these initiatives, GM strives to make a positive impact on society.

Partnerships and Collaborations: GM collaborates with various organizations and partners to drive innovation and address industry challenges. These partnerships enable GM to leverage expertise and resources, fostering growth and development.

Accessibility and User-Friendliness: GM prioritizes accessibility and user-friendliness in its vehicles. With intuitive interfaces, ergonomic designs, and advanced connectivity options, GM ensures that customers can easily navigate and enjoy their driving experience.

Warranty and After-Sales Services: GM provides comprehensive warranty coverage for its vehicles, giving customers peace of mind. Additionally, GM offers a range of after-sales services, including maintenance, repairs, and genuine parts, to ensure the longevity and performance of its vehicles.

Online Presence and Digital Experience: GM has a strong online presence, offering a seamless digital experience to customers. Through its website and mobile applications, customers can explore vehicle options, schedule test drives, and access information and resources conveniently.

International Expansion and Global Reach: GM has a global reach, operating in various countries and expanding its presence internationally. This global expansion allows GM to cater to diverse markets and meet the needs of customers worldwide.

Future Outlook and Growth Prospects: GM's future outlook and growth prospects remain promising. With a focus on electric and autonomous vehicles, GM aims to lead the industry's transformation and continue delivering innovative solutions to customers.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact General Motors customer service

Phone numbers

1800 508 0000 +1 (313) 556-5000 More phone numbers

Website

www.gm.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with General Motors?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with General Motors Customer Service. Initial General Motors complaints should be directed to their team directly. You can find contact details for General Motors above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about General Motors. Discuss the issues you have had with General Motors and work with their customer service team to find a resolution.