I own a 2006 chevy cobalt and the a/c completely locked up. It cost me $1, 800.02 to have it repaired. The...
I have an '02 Chevy Avalanche that had the paint bubbling just above the rear passenger wheel well. I...
I drive a 2000 Jimmy GMC and have had most of suspension replaced after going to a sight that 2 mechanics told me about and saw the 13 pages of service calls and recalls on my truck I was floored no wonder no one can figure out why at highway speeds this truck shakes like crazy then going to the dealership and the guy says oh its your carrier bearing (lol) which my hubby called to get a price on and lol that truck don’t even have one (lol) and this person works for dealership where did he go to school? So I owe a few more payments and I’m getting rid of this headache!!! Between vibration and flickering interior lights and water on driver side floor board I’ve had enough!!!
I had a 2001 Chevrolet Silverado. I bought it at 43000 miles at the Chevy dealer in Desoto, TX. They claims at the time of paper work, the vehicle is checkout find and in perfect condition. I got the vehicle home, at the next morning there is a loud vibration noise from the engine. I immediately bring it to the Chevy dealer (Plano, TX) to get it checkout since it is out of Guaranteed. I paid a $100 for the diagnostic fee—they claims that this is a flaw in it design, but the vehicle check out fine. I drove the vehicle for couple of thousands miles then the engine started to leak oil and smell antifreeze. I replace all the hoses new, but the antifreeze smell still there. Shortly later the Air conditioning leak. I got it fix at Chevy dealer, and then the Air Conditioning goes bad again, I got it fix again. Then later, the antifreeze smell turns out to be the heater core. It cost me a $1000 to get it fix (Raymond Chevrolet (Marietta, GA)). At the mean time, they also mess up my vehicle, the windshield noise (leak). Of course, they claim this windshield noise is normal without checking it out or fix it. The next problem is the antifreeze is going empty all the time and my check engine light again comes on. I spend money again at Reliable Chevrolet (Richardson, TX) for diagnostic, they said Coolant and oil mix together and would cost around $1000 to fix it. Again, I paid to get it fix. The engine oil is getting worse. At the dealer where I got my truck repair, that service engineer got bad attitude toward customer. This is at Reliable Chevrolet, and is worst at Steve Raymond Chevrolet in Marietta, GA.
Bought a GM vehicle is my biggest mistake. --- I then file a consumer report, GM again call offer me a $500 that can redeem at the dealer for a new car (at Chevy). I turn down the offer, saying that I will not buy another junk from Chevy again.
In November 2004 I leased, with the intention of purchasing through a Smartbuy program, a 2005 Chevy Malibu from Jim Smith’s Chevrolet in New York. In January 2006, I returned to this dealer because the traction control light came on, the car would inexplicable jump from 5 miles an hour to 40 miles an hour and the engine would rev when I pushed down the accelerator but the car would not speed up. The diagnosis from Jim Smith’s mechanic was that there was almost no transmission fluid in the car and the gears burnt out. He also told me that there was no way this could be from a problem with the car and I had to pay for the new transmission; which I later learned was entirely untrue. The mechanic stated that the transmission would slowly burn out (over months) with little or no fluid in it. I paid $3, 575.93 out of pocket for a completely new transmission. Jim Smith’s rep. told me that my purchase was covered by a LIFETIME warranty covering all parts and labour for the transmission, as well as towing if necessary, all I needed to do was provide the original receipt.
I complained many times to the dealer that the steering column clicked when the steering wheel was turned and the brakes did not feel right. The many times I brought my car in for service and made these complaints I was told that everything was fine.
In April 2008 while driving on the highway, the engine started revving when I stepped on the accelerator, but the car had no power and started loosing speed. At my expense, the car was towed to the nearest dealer, Frank’s Chevrolet in New York. The mechanic supervisor told me that the transmission was so badly damaged that they could not repair it. He could not explain why and had already ordered another transmission.
During one of my phone conversations with the supervisor, he stated that GM questioned why I paid for the first transmission to be replaced. He also told me there were no records of this from the original dealer. That lead to a conversation about the reason I was charged for the first repair. This supervisor told me the exact opposite of what the mechanic from Jim Smith’s had said. He and other mechanics I have talked to, told me that without fluid the transmission would not shift, and with low fluid it would not be months before the transmission burnt out, it would be days or hours. Obviously, the initial problem with the transmission had nothing to do with low fluid levels because of the length of time I had been driving the car.
The transmission was replaced again by Frank’s. The dealer told me that the warranty covering the transmission work WAS NOT lifetime coverage, it was only 5 years or 100, 000 miles. Frank’s also informed me that the transmission they just installed was covered under the warranty started in 2006, not a new warranty, even though it was a new transmission.
I picked up the car, it drove 12 miles, and it bucked forward, the odometer and power steering failed and the transmission would NOT shift out of first gear. GM roadside assistance would not tow the car back to Frank’s. Frank’s told me that the speed sensor on the new transmission was bad and had to be replaced.
I picked up the car; once again I drove 5 miles and heard a banging and dragging noise from the front right side of the car. I pulled over and found that the cover under the car had not been bolted back to the bumper and a corner had caught the road and cracked. I again brought the car back to Frank’s. They DID NOT replace the cracked cover or the bolts that were missing, instead they zip tied the cracked cover to the bumper.
Dana from GM customer service responded to my complaint letter. She stated that GM is not responsible for individual dealer’s workmanship or guarantees. She told me that when I turn the car in I will be responsible to pay for any damages caused by the faulty repairs and mechanical failures. She will investigate my payment of the first repair but warned me that she may not be able to obtain any records.
I purchased a 2003 CTS from Gm dealer in July 2005 that only had 8, 000 miles and still the warranty. It vibrated when I test drove it and they said the rooters needed rotated. Left with the car after that and still rotated so I took it to another GM dealer who rotated the tires, problem solved. First rainfall the back passenger carpet soaked. Took back to GM dealer and they had it 4 days and said it was the sunroof, so they pretty much gutted the interior looking for a leak caused by the sunroof. They even left it set under their car wash for 4 hours and no leak, but a pile of sediment and rust from the water, which I then had to have it detailed to clean. The leak was from a plug in the tire wall that had not been plugged on assembly line. Chrome rims corroding and they took them and dipped and cleaned and repolished. Noise from rear end and they haven't figured that out yet. Took to car wash with 9, 000 miles and the rear light cover, which is most of the rear end fell off. Had to glue it back on. One GM dealer told me he was sure this was a GM exec car that they drive and put thousands of miles on and gut the dash to make it look new. Car still leaks and vibrates and makes the noise. GM says warranty voided in April of 2005 because car was purchased in 2002. GM ***. For the price of a Cadillac I got a piece of crap! Various other warranty issues too numerous to mention. Don't buy GM!!!
I have a 2002 Chevy Monte Carlo SS Limited Edition Pace car, which I bought brand new. I have had many...
This reg. SIM replacement problem.
I am using Vodafone Postpaid connection.
Due to SIM card problem i am getting "Error in SIM" in my mobile.
For this problem customer care people suggested to replace the SIM card with new one.
But for last one week i am running out of Vodafone shop to get new SIM card...they told that "SIM card stocks not available".
i am working & staying in Karnataka - Bangalore - Whitefield - ITPL.
I went to ITPL Vodafone shop & SAP lab Vodafone shop...both the shop same story that "SIM card stocks not available".
For past one week no incoming & outgoing for my mobile...i am facing lots & lots of problem because of this.
If you have a 2000 Buick Lesabre, please pay close attention, this could affect you.
There is a manufacturing defect with the electrical system for this car that involves 1 or more of the sensors and causes a short.
What it does is, it tends to make the car stall out and die. When the sensor shorts out, it kills the engine. The problem is, while GM knows this issue exists, they will do absolutely nothing to replace the faulty sensor(s).
I have replaced the battery, replaced the fuel pump, spent a lot of money on diagnostic checks to try to narrow it down to which sensors are going bad, to no avail. While I know the car will eventually do it, I cannot predict when. Therefore I am terrified to drive the car anywhere besides around town.
I have had this car die on me in the middle of heavy traffic consisting of big rigs and I fear one day I will not be able to get my car off to the side of the road. My family is worried as well.
So if you have this car and have this problem or anything similar, keep notes of every time you have the issue pop up.
I was driving a full sized GMC 4x4 Z71 pickup, probably the most loved vehicle that I have ever owned, and one that I thought I would never have to sell, but I knew that I had to do something about the amount of fuel I was using.
I wasn’t sure if my credit was in good enough shape to purchase a new Chevrolet vehicle, and thought it a good idea to test the water despite the IRS having a lien on my credit, and despite the fact that I was working on the lien and knew that it would be released soon. I was worried about the fact that I was spending way too much on fuel.
I had been spying the Chevrolet HHR, a very similar vehicle to the PT Cruiser, and felt sure that it was a good buy for me since it was so reasonably priced and would get 30 miles per gallon. Additionally, the Chevrolet HHR was roomy enough to accommodate my DJ equipment for my 2nd job.
And since I was spending $600 per month on fuel, I realized that I could afford a small car payment and the fuel for a car like the Chevrolet HHR. But what I would also gain from this purchase is a reliable vehicle with a warranty, and a vehicle that I wouldn't have to worry about reselling in an increasingly fuel conscious economy.
I went on over to Parkway Chevrolet in Tomball, Texas to take a look at the HHR and see if the financing would be a problem. I met with the Internet sales person since I had been looking into the Chevrolet HHR on the Parkway Chevrolet web site and had already taken part in correspondence via the Internet.
I explained to him that I wasn’t sure if he could get me financed, but felt it a good idea to look into getting a new Chevrolet it at this point. He ran my credit and came back to tell me that it would not be a problem.
Next, I let them take a look at my GMC truck as a possible trade in, but of course they came back with an offer that was ridiculous, so I turned them down on trading in my truck. He then told me that I only needed $2, 000 down to buy this new vehicle from Parkway Chevrolet, and said that I could easily come up with that if I were to sell my GMC truck.
So, I left the Parkway Chevrolet dealership that day, and spent the entire next day cleaning and detailing my truck to see if I could get it sold. And since it was in such good shape and ran so well, I was hopeful that it would sell… and it did the next day, to the first guy that came along to look at it.
The next day I headed to Parkway Chevrolet to get the new HHR that I had discussed with them in my previous visit. And now I really felt optimistic, because I would now be able to put down twice the money as originally discussed.
Needless to say, I hung out in the Parkway Chevrolet dealership all day long, only to be told at the end of the day that they could not get me financed. I could not believe what I was hearing! I just sold my vehicle and now was being told by Parkway Chevrolet that I could not get financed!
Needless to say, at this point I was pretty upset and not sure what to do about the situation that I was put in by Parkway Chevrolet. I called the dealership back and spoke with the woman that is currently the General Manager and explained that I was lied to by her salesman. Her answer was for me to come back to Parkway Chevrolet and let them try to put me in a 3 or 4 year old vehicle… something that would put me back in the situation I was trying to escape.
I decided to try another dealership, and drove out to Ron Carter Chevrolet after speaking with an older sales person that seemed to be on the ball when it comes to getting me financed. But little did I realized that this was going to be every bit as traumatizing as my visit to Parkway Chevrolet.
My sales person at Ron Carter Chevrolet strung me along for 4 days. That’s 4 days of driving 125 miles round trip! During this time, I only saw my sales person a few times for only a few minutes total, as he was working other deals and fitting mine in when he could. Needless to say, I didn’t feel like a customer at Ron Carter Chevrolet because I certainly wasn’t being treated like one.
Despite the fact that I knew something about car sales and told him that (having been a car salesman at one time), this guy decided that I wouldn’t know the difference if he and his peers at Ron Carter Chevrolet lied to me too. He called me on day 4 and told me that he was going to get me into a Chevy HHR, and to come on down to the dealership.
I took my final drive to Ron Carter Chevrolet only to find out that he was planning to put me in a Chevrolet HHR that was pre-owned. But the real kicker was that he told me that the bank told them to put me in this vehicle, and no other. He actually told me that the bank was telling me what I could drive.
He then told me that I would be paying Ron Carter Chevrolet right at $16, 000 plus tax, title & license for this 2 year old HHR (2006) that had 32, 000 miles on it.
My first question was how could Ron Carter Chevrolet put me in an HHR that was only a few thousand miles away from having no warranty (since the 2006 model only came with a 36, 000 / 36 month warranty) and asking me to pay a price that was almost that of a new Chevrolet HHR.
Again, he told me that the bank was telling them what I was going to be driving and what I was going to be paying. But worse, I had seen this vehicle online on their web site for almost $2, 000 less. Additionally, further inspection revealed that the vehicle’s tires were worn out.
I then asked what kind of finance company would set me up with a Chevrolet vehicle that was about to be out of warranty, and send me down the road on a bad set of tires? It was obvious to me that this was a Ron Carter Chevrolet that they badly needed to get rid of before 36 months came around, or they had just had it on the lot too long.
And needless to say, Ron Carter Chevrolet said that even if I bought this vehicle they would not put good tires on it, or give me a warranty.
Ok, now I had been to 2 different Chevrolet dealerships, Ron Carter and Parkway, and they had lied to me, and had no vehicle to drive other than a rent car that I had been in for too long already. Needless to say, I was put out by these antics at Ron Carter Chevrolet and Parkway Chevrolet since I was a long time GM customer that has been driving GM vehicles for 30 years.
I decided to go to one more Chevrolet dealership and give them a chance to get me in the right vehicle. I went to Lone Star Chevrolet the next day, and they were actually honest with me and tried once again to get me financed. Eventually, I found out that it just wasn’t going to happen.
So, here I sit with no vehicle, trying to decide what to do about the situation that Parkway Chevrolet and Ron Carter Chevrolet had put me in. I have been out looking at used vehicles that I can afford for the cash I have out of my truck, but everything is junk at that price, and a risk to buy.
What is the moral of this story? There is still plenty of dishonesty in car sales, and even though I felt some loyalty to Chevrolet and GM, they certainly felt no loyalty to me, a long time Chevrolet / GM customer that will certainly reconsider future Chevrolet purchases.
We have a 2004 Pontiac Vibe that has approximately 78,000 miles on it and a few weeks ago our transmission went out. We had the vehicle towed to the closet transmission repair and they found that the transmission had such severe damage that it could not be rebuilt. The cost $2500.00!! On a car that we owe almost $7000.00 on still.
We called Pontiac Elhart to find out if Pontiac had a longer warranty on the transmission and they told us to bring the vehicle to them. When we told them that it was in the process of being fixed they basically told us there was nothing they could do for us because we did not bring the vehicle to them first. We immediately had the process stopped, until we could find out more information.
We contacted GM to register our complaint. After a few more conversations with GM and Elhart Pontiac, Holland Michigan, we were told to continue to move forward with having the car repaired and to bring the transmission out to Elhart.
Customer Service, at Elhart, found that a clip or a bearing had come loose and that is what caused the damage. This is not suppose to happen on vehicles with 78,000 miles on them. We were then told that we would have a three way conversation with GM, Elhart and ourselves to talk about what they discovered and see if we were eligible for any assistance. This conversation never happened. We simply received a phone call saying that we were denied of any assistance.
This decision came from the District manager, whose name we were denied, and we are also being denied access to any and all of the records that General Motors was given. When we asked to speak with someone higher up, we were told that we could not speak with anyone and if we wanted to proceed we needed to write a letter.
So basically we bought a GM car and after we purchased it, General Motors could care less about our, the customers, satisfaction or standing behind their product.
I recently bought a car from a GM Motors dealer. At the time I bought the car I was told of about OnStar and how it works. I was told I got free phone service from OnStar for two months. After that I would have to buy the service if I wanted it.
With in two weeks of buying the car I was driving with my sister and talking about a family issue when my radio cut out and the word “phone” appeared were my radio station would appear and low and behold OnStar cut in on my private conversation and started to read me an advertisement. I could not believe it. I ended the call and called OnStar asking that the service be disconnected. I explained that breaking into my conversation was inexcusable. Plus, I see no need to pay OnStar for a third phone number when I am already paying for a home and a cell phone. Hands free calls are what bluetooth is for.
I was told during my call to OnStar that since the service was free I had to keep it. I was not happy and asked for a supervisor. I was then passed to Gladys who said she was the supervisor and that I had to keep the service for one year. After one year it would be canceled. I was just furious that GM and OnStar decided for me what I had to keep, free or not. I then asked what service was for a year and was told OnStar was in fact on it’s self. I had no idea OnStar was even on other than the phone service.
I called the dealer and asked that they turn off OnStar all together as I did not want it. The dealer could not do it. I had to call OnStar again, this time from the dealer. After explaining I was at the dealer’s office and would return the car if the service was not turned off, OnStar told me the “free service” was off, but OnStar it’s self cannot be turned off and they can continue to track the vehicle and pass on information about the car to GM. I was floored. I called GM and complained.
I asked the dealer to remove OnStar from the car. Unplug it, remove a fuse or rip it out. After weeks of delays I was finally told by the dealer it would cost me $1,000.00 to remove OnStar from the car.
I called GM and explained the problem again. I was told by GM that because of were they place the OnStar unit the dealer would have to spend a lot of time and effort removing the fuse.
I felt GM should cover this cost because no were does GM state that when you buy a GM vehicle you have to have the OnStar service, want it or not. GM refuses to pay to unplug or remove OnStar. The reason being is that OnStar is working and since there is no system problem, they will not remove it.
So if you buy a GM vehicle according to GM you give up all your rights to privacy so they can monitor the vehicle and keep the information for up to one year. I never agreed to this at anytime.
I really never cared or even thought about OnStar until they decided to break into my car and start to read me advertisements. Now that I know GM has decided it can do what ever it wants it has left me totally angry. The consumer not having any recourse is totally unfair.
This is not about “if I am doing nothing wrong why do I care” remarks people make. It’s about the simple fact GM has decided to activate something I do not want and will not deactivate it. It should not be up to GM to decide what I must have. It should be up to me. After all, I am the one making the car payments, not GM.
GM should have to disclose this information to anyone that purchases a GM vehicle. Then let the person decide if they want the vehicle enough to accept GM’s tracking them as a fair trade. I do not and advise anyone buying a GM vehicle to ask about OnStar before they buy.
Personally, I will never buy another GM or any other vehicle that come with such a devise. Yes, it can be a life saver, but that is not why GM forces you to keep it.
Next car is a Toyota, unless they start to pull this big brother act.
I have had to replace two ELCs Air Compressors in my Deville, within a two year period. I wrote letters to the executive office. The executive assistant refuses to address my concerns. My perception is this assistant "profiles" and only responds to compliments. I want to find out my options when the latest compressor goes bad.
I have purchased a 2003 Avalanche and at 65000 miles while driving down the road third gear went out. At...