General Motors
reviews and complaints

On August 6 2011 my wife was invoked in a single car accident. She was killed while wearing her seatbelt in a 2006 Hummer with only 40, 000 miles on it.
The vehicle was totaled after she went off the road hit a culvert and flipped the hummer several times end over end .
No airbag deployed.
I don't understand why.
Attached is a photo of the Hummer after the crash.
Brenda's head got stuck between the grab rail and headrest. She didn't have any other injuries other then head being squashed. Had airbag gone off it would have put her back in her seat.
She was a mother of a 2 year old boy and a 9 year old boy at the time. She was very loved and loved us so.
Had the vehicle in dry storage since.
Recently pulled it out and moved to another storage.
Attached are pictures.

Brock Sanders
[protected]@yahoo.com

My 2017 Chevy Suburban Premier with 32, 000 miles on it, has transmission failure. Brought it in Jan 2. due to reving engine and jumping and after 3 days there was told it was a bent push rod. Fast forward to jan 24 same issue but way worse thought was rear eneded the car jumped so far forward. Happend several times engine was revvimg truck not moving then will jump forward nearly missing hitting another vehicle several times. This happend multiple times as i was trying to get home 5 min away from my house. Then the car just woundnt move. It was INCREDIBLY dangerous. I filed a comp;aint with the NHTSA. It was taken via flatbed to Millenium Chevrolet again. I asked if they would have a loaner car they told me no, I called Chevrolet customer care they said I could rent a car for 3 days max and would pay $38 a day. AND that is only dor the days the car is being fixed NOT while its just there waiting. I am avsolutely blown away at the lack of care for your customers. I apid $76, 000 for this truck and for the transmission to go at 32, 000 miles and ALSO to find out that there is a class action lawsuit for this EXACT SAME ISSUE is absolutely crazy. Clearly General Motors and Chevrolet have zero interest in retaining their customers. I have has Chevy Suburbans and Tahoes since 99 and NEVER again will I EVER purchase a Chevrolet or General Motors Product. You have shown that you do not stand behind the product you produce and you cold care less about keeping your customers happy. You just have robots working for you.

Im very disappointed and upset that GM knows about issues with engine and oil consumption problems and has not recalled or rectified this issue. I have a 2013 GMC Terrain and have engine damage due to oil consumption problem and timeing chain.I will give you the layout of the issues that lead to my unfortunate precidment of having a non running vehicle and a cost to rebuild engine at$ 6300. I did not neglect my vehicle and did all maintenace on time.Noticed my car was running low on oil all the time without any warnings. No engine light, (not due for oil change) no warning at all about oil low. Just noticed car was running rough so I check myself. I got an oil change Dec 12 2019 even though itwasnt due because oil was running low. Then Dec 20 put oil in as car was throttling and dipstick was showing no oil again no warning of oil being low. Dec 27 Car was stalling when idle. Dec 30 put more oil in car. Again with no warning. Jan11 Brought car in to Auto shop due to oil consumption and stalling. and recent engine light. Mechanic did another oil change and changed the camshaft solenouids. Said because of oil consumption and that this engine has issues to come in next month and check regularly. Car was not stalling anymore and I thought issues were fixed.Jan 20 noticed car was sounding rough checked oil. Low again only 8 days after oil change. Called mechanic to bring in for Jan 24. Jan22 engine light on and noise coming from engine. I stopped driving. Went to bring it in Jan 24. Car wont start. Towed to Auto shop. Jan 24 Engine damged due to timing chain and low oil. How could this happen? Then I find out GM knows about this issue. Why wasnt people that own vehicles notified. Why didnt Gm find a solution to recifty and fix all these faulty engines. I need my vehicle to make a living and now what am I going to do. My car is not old and this should never have happened? Im mad and will be expecting some retribution from Gm.I see thousands of people having same issues as me. Maybe the paper and news and public should be aware of GMC ignorance to not taking responsibility for engines that have defects and not giving car owners a option to fix before this happens. If I was aware of issue with the pistons and engine defects I would have fixed before the death of my car.

Hello, I purchased this vehicle on 29 November 2019 and have had 2 recalls on it but the bad part is I've had the same issue causing my truck to completely fail on air bags, brake system and holding my truck to 62mph max speed. I've had it at the dealer now 3 times and still nothing. The first two times they assured me good to go well that was false it's now been in the dealer shop for over 10 days and I keep getting over 500 excuses. The latest was we found the issue and part will ship over night. Well next day I get a call and the dealership says it's back ordered and have no further information. My truck has been sitting in the dealership garage longer than I've owned it or drove it to this point. I've already made a 1060.00 payment and haven't enjoyed or had my truck to fell I owe this payment. However, I'm paying because I can't hurt my credit and it's the right thing to do. Now in the state of Tennessee if your new vehicle goes in 4 or more times for the same issue in a year and mine is on number 3 it falls under the lemon law. I'm so mad at this point that GMC hasn't really showed me anything or anykind of care but taking my payments on a 68, 000 dollar truck that I can't drive and keep hearing 500 excuses. I'd love for someone in high management to contact me as this is becoming a sour subject and it's getting to the point to get my lawyer involved and see what can be done when my new truck is in the shop longer than I've had it with no end in sight for repairs. Very ticked and this isn't right.

Mr. James Wallace
2705 Wakefield Drive
Clarksville, TN 37043
[protected]
[protected]@YAHOO.COM

I purchased a 2014 chev camaro 2SS on 07/28/18 and it had close to 32k miles on it . I used the car off/on, semi daily driver and weekend travel car, never raced the car or driven the car faster than the traffic flow and changed the oil, every 3k miles and did regular mant. on the car, on 1/16/20, i was driving the car locally from a local resterant when the car started shaking, i pulled over, checed under the hood, to see the motor vibrating, i turned off the motor and got the car towed to a local shop and they told me that the motor had seized up and it would need to be replaced, the car cunnectly has 71k miles on it and i'm shocked and deeply disapointed that a high performance motor gave out like this when I did, nt add any modifications to it, just drove it on the highway and did everything i was suppose to do and now I don;t have a car, I wish they will replace the motor since this car hasn't even reached 100k and is only 6 years old, to contact me, my E-mail address is [protected]@gmail.com or [protected]@rcn.com P.S . the shop did check to see if my oil levels were low and the oil was bad, the oil levels were normal and the oil was good and clear

We took our 2006 GMC Yukon Denali in for a loud pitched noise when driving above 50 mph for 15+ minutes on the interstate. This would have been the third repair shop to review this problem. The service rep guaranteed and advised us that 70% was the differential and 30% a transfer case. We spent almost $4, 000 that we didn't have. We had to call our credit card companies for credit line increases to pay for the repairs. We took the SUV back in several times because the issue WASN'T fixed! The technicians said they couldn't duplicate the noise each time we brought it in. So we kept driving the SUV until it made the noise for them to hear. One day we're out running errands and the noise started so we called the service manger, Dan once again to inform him that the SUV is making the noise again and to have a technician ready to hear it. We pulled into the bay and the SUV noise was so loud it vibrated the windows. Dan had a technician come look at the SUV in the bay and asked us to take a seat in the waiting room. The technician added a fluid to the SUV and Dan told us to drive it for 1, 000 miles before the noise would go away. We have driven almost 3, 000 miles and the SUV still makes the loud pitched noise which is so embarrassing in public. We've called several other GMC dealerships and was told by all of them that NO ADDITIVE is going to work because the issue wasn't repaired. Therefore, we have contacted legal counsel and we're requesting a REFUND immediately! We want a refund immediately or proceed with legal action.
2006 Black GMC Yukon Denali VIN#: 1GKEK63U76J147814 Date Paid: 5/29/2019 Total Repair Fee: $3997.76 Total Disputed Amount for Refund: $3486.66
D'Juan Donald Sr. 817 Gregs Drive Harrisburg, PA 17111 cellphone: [protected]
Barbara Evans-Donald cellphone: [protected]

I have 2013 Buick Regal that has had regular oil changes and preventive maintenance ... 130, 000 miles the motor blew ... When contacting GM & Buick they told me that is to be expected with daily usage ... Well if that is the case I would say the Buick Regal 2.4 engine is a piece of crap and I would recommend no one buy this product ... If I wanted a disposable car I would have bought a Yugo ... I trusted Buick and got SCREWED because they will not help me at all by not standing behind their product because they know the 2.4 is a crap engine and that is horrible ... I WILL NEVER BUY A GM VEHICLE AGAIN I KNOW THINGS HAPPEN BUT THEM BLOWING ME OFF I AM DONE WITH GM ! ! !

My 2019 gmc sierra has been at the dealership service department for 3 weeks. It was taken in for the abs brake recall. I was able to take it home with no problem within a few hours i had brake failure and i proceed to take it back to the dealership and since then it has been there. The part needed, control cylinder, that is now being advice to be replaced is and has been on back order. I don't believe me as the consumer have to deal with the consequences of this item not being provided in a timely manner for my vehicle to be able to be worked on.

On December 20th, 2019 the engine in my 2010 GMC ACADIA went out without any warning. I had driven the vehicle the evening before with no issues. I warmed it up and went I went to back out of my driveway, it started shaking, the engine light came on and smoke started coming out of the front end. I had the vehicle towed to the dealership and had it looked at immediately. I called GMC as the vehicle has been properly maintained and there were no signs of anything wrong. It had 124K miles on it. I have been repetitively told that there is nothing that the company will do about the issue. However, on several websites, I have seen that this is a common thing to happen and nothing is being done about it. I was lucky and only in my driveway, but had I been on the interstate it could have caused worse issues or death. I keep calling and trying to have the issue escalated, but the foreign representatives keep telling me to call my insurance agent and that they can't escalate the complaint. Insurance doesn't cover mechanical issues. I am now stuck with this vehicle, a loan payment on it, and the repairs total over $11, 000. I am requesting that GMC either replace the engine in this well-maintained vehicle or pay $10, 000 as that is what I have paid for it already. This vehicle is a lemon and the engine should have been recalled. It could seriously injure or kill somebody as it seems that several have had the same issue.

Using oil about 2+ litres every 10000 klms, referred to dealer at least 8-10 times for oil usage check. I was advised by the dealer it needed 3 readings showing oil usage before they could refer it to you for consideration. Every time the count got to two, the records were destroyed or lost and we had to start again. thus the gap in years before I lodged this complaint.

The dealer involved was Goldy Holden who are no longer Holden Dealers.

The original complaint to Goldy was made on the main highway out of Northampton W.A. where I was stranded with the car dashboard telling me to immediately stop the engine as it was out of oil. I rang Goldy who said that there was nothing they could do unless I got the car to them, back in Perth. Fortunately, the RAC came to the rescue and after claiming 2 service calls, arrived with the approved Dexos Oil from Geraldton and poured in 5 litres plus. This occurred after Goldy had serviced the car some 500-600 klms previously. This fact can be verified by the RAC. The clear suggestion being as there was no oil leak or sins of one, no oil had been put in on service. Of course, this was denied by Goldy and GMH Cusomer phone complaint ended up witha lady informing me "that anyone can make a mistake"

Sorry but this is getting long in tooth and a remedy must be found

Please advise.

I have a 2019 Camaro SS, I purchased 12-5-19.
Vin #1G1FH1R7XKO153733
Document ID: 5471340
Camaro ervice Manual [protected]
Chevrolet Dealer--Nesmith Jesup, Ga 31545
I wanting to know when I can get my software update downloaded to my Camaro so I will not have a reoccurance with this issue. We have temporarily fixed till the "updated" software can be run to correct this issue. I hope to hear from GM on this issue by a phone call to me. Thank You.
Frank McIntyre
cell-text-# [protected]
1270 Woods Bridge Road
Jesup, Ga 31545

I purchased a new 700r4 for my 1990 gmc k1500 it had a 36 month 100, 000 mile warranty and i had a chevorlet dealer ship install the transmission well the transmission has 39, 000 miles on it and its at 37 months and the [censored]in transmission started slipping im [censored]in pissed because they say its out of warranty by 1 [censored]in month even though its hardly got a third of the 100, 000 miles on it i ant some help from gm on this transmission you should at least help with some of the cost were talking 1 [censored]in month

I notice a vibration or rumble from what feels to be the rear end of my truck (2018 Chevy Colorado Z71, Crew Cab, 3.6L V6 - tow package, automatic transmission) in the 1500-2000 rpm range at constant speed/accelerator pressure. When I let off the gas or accelerate it stops and doesn't resume unless the tach drops back down to 1500. No lift, or level, or new wheels or tires; truck is stock. I notice this at worst times around the 35-45 mph range but notice it at higher speeds as well, but going only under the conditions of constant/steady speed and pressure on the accelerator at the 1500 to 2000 rpm range specifically. This has been ongoing from the beginning when I purchased truck new from Lassen in Albany Oregon and has been getting worse. Vehicle has 23K presently, purchased 12/13/2017

My car is a 2016 Chevy Cruze that has been having issues with the engine coolant since the first year that I have had the car. I have 120K on the car which is all highway miles ( I live in a rural area). I have been told by the dealership that there have been a number of the same model that have these issues at around the same mileage. I have also heard this same issue from multiple Cruze owners the past few years.

If there have been these problems with this area of the car and this model why has it not been corrected or recalled. I was told that this would be over 18 hours of labor time and that there are not any cylinder heads available for some time.

This is going to cost me a tremendous amount of money for an issue that seems to be one that is not limited to my personal vehicle. I also will be without a vehicle for a number of days. My professional position is one that requires a vehicle in which I work directly with people with special needs.

My husband and I switched from Toyota Corollas that lasted sixteen years and 269K miles with very little problems. We are trying to support the United States and their manufacturing, but we are very disappointed in what seems to be an ongoing issue with their particular vehicles.

The cost of this repair is going to cause financial distress for my family. Currently, I am not in a position to purchase/trade in for a new vehicle. I also did not think three years ago that I would even have to consider doing so. As of right now, I have an appointment at the dealership on 1/2 for more diagnosis of the issue. I am requesting that this issue is rectified in a very positive manner. Thank you for your assistance.
Dawn Talley
[protected]
[protected]@yahoo.com

I have been a General Motors loyal customer sense 1966 I have owned several GM automobiles in this time. however in 2019 I purchased a 2018 GMC canyon truck. a neighbor backed into the rear of this truck bending the rear bumper I took my truck to be repaired 4 weeks ago and the repair shop tells me they have been waiting foe a new rear bumper now for all 4 weeks with no delivery date in sight if it is this hard to get a rear bumper for my truck i will not be a loyal GM owner any longer. This is just not acceptable
George Burk
5440 Mandarin Circle
Hixson Tenn 37343.

General Motors knew they had defective piston rings on the 4 cylinder motor, causing the car to burn excessive amounts of oil. The last 4000 miles I had to add 5 quarts of oil. I believe there should have been a recall for this problem. I was told last visit to a GM dealer, sorry your vehicle is past the in service date, good luck. Basically now I have an oil burning machine.

Headlights continue to get dimmer. Getting in to see dealer is difficult due to my working schedule.
Dealer suggested I call cadillac, but when I did, Cadillac said to see dealer for quote.
Do not understand why I have to pay for a service call to get an expensive quote to fix a defect.
Is there a reasonable fix for this problem on the SRX, or should I trade it in for a vehicle without uncovered defects?

In Nov of 2018 I purchased a new Bolt EV Premier. It was my hope that GM would contact me asking for feedback. After 30 days, nothing. After 90 days, nothing. 6 months, nothing. Now it's been over a year and still no one from GM has cared what I think about their investment in building a car that will be the future of the automobile industry.
What I do get on a regular basis are offers to purchase accessories or service (which the Bolt doesn't require). Don't they even know what car I own?
What I'd like from GM is to take an intrest in my purchase and care what I think about your place in the industry. If this note makes it's way into the hands of an actual person, and gets read, would someone please contact me or send a survey so that I can tell GM how I feel. Doug Fogarty, [protected], [protected]@gmail.com