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General Electric

General Electric review: Dishwasher

S
Author of the review
10:39 am UTC

I was sold a lemon / paperweight dishwasher. It was delivered in April 2020. I have spent more time on the phone trying to get the dishwasher replaced. After six times of repair people coming out and it still breaking within days/weeks I was told I would receive a replacement. Its been six months of dealing with this. Now that I was told I am supposedly going to get a replacement its crickets from GE. I have been refused information, I am not given the courtesy of a return phone call. Today both customer "service" agent Jamie and her Manager Evan refused to give me the phone number for corporate. Like you work for the company and you don't have a phone number? OMG how freaking stupid do you think the consumers are? Some people may be ok with being jerked around for their hard earned money but I am not. I am looking into attorneys and hope to either file or find a class action law suit. I see this is common for the company to treat customers in this manner.

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General Electric is ranked 5 among 270 companies in the Appliances category