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GDex / GD Expresslate delivery ; food spoil

1
P Jul 22, 2019

Dear Sir / Madam

I Feel Very disappointed with G-Dex Courier Services . I had courier local food (petai) to my aunt who stay at east malaysia (Sabah) . I courier on 8/07/2019; then arrange pick up on same day . But my aunt only received a call on 15/07/2019; request come to gdex office collect the things .

It use almost 1 weeks plus to deliver my parcel to my aunt . Gdex didnt send to her house ; but ask her collect at Gdex office . During colelction time ; we notice that the plastic tupperware broken and the local food (petai) also spoil .

As a consumer ; we pay expensive courier fees ; but the parcel delivery to our relatives is spoil and damages . What is your feeling ?

Kindly attached herewith the photo for your references and further action

late delivery ; food spoil
late delivery ; food spoil
late delivery ; food spoil
late delivery ; food spoil
late delivery ; food spoil

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