CB Grocery Stores and Market Fry's Food Complaints #22-41

Fry's Food review: Customer service at Fry's pharmacy store # 689.

12121212123 of Marana, US

Oct 05, 2023 11:14 pm UTC

1) In the last 18 months approx. Fry's automatic phone service calls my phone at all hours. I answer, and the phone just hangs up. I am then forced to call the pharmacy to see if there is a problem. Does Fry's not have the courtesy to leave a message to advise me of the reason for the call. I believe they feel that I will just divine the reason for the call. Very unprofessional. 2) More importantly, this concern. On Friday, Aug. 30 approx 1 p.m. I had to go to the pharmacy to check on a call from Fry's. See above. Fry's was giving inoculations. I was standing in the only line with 9 other customers. It appears they were understaffed this day. I overheard more than a few customers grumbling about the ridiculously long wait (2 people were in line for a second time.) I even let a disgruntled man step in front of me, as this was his second time to be in line. When it was my turn, I had to deal with a young man behind the counter, who was new and obviously flustered. It ended up that there was a prescription for me for metformin, something I didn't order. I tried to explain this to the young man, who responded with an arrogant answer that this med was on my auto refill list. Sirs, I don't use the auto refill choice. It appears by his actions and speech that he didn't want to be bothered by my answer. When I tried to explain, he very inappropriately cut me off. This is not customer service. At this time a young blond haired woman stepped in,

and started to berate me. She didn't identify herself, but by her actions, and speech, I could only assume she was a supervisor of some sort. After a bit more barking by her, I just decided to go away. I've observed this behavior by her 2 other times in the last year. This is unprofessional as can be. I suggest you censure her, or send her to manager training, as at least four other customers witnessed. At the least, she will be steering customers away.

Desired outcome: Censure this woman, send her to remedial training, or replace her.

0 comments

Add a comment

Fry's Food - frys credit card 16

Resolved

Fry's Food - bad food and poor customer service 2

Resolved

Fry's Food - Pharmacy

Fry's Food - meat department is dirty 1

Resolved

Fry's Food - Customer service / staff / contact front door security

Fry's Food - Sales tax charged on EBT purchase

Fry's Food - Pharmacy

Fry's Food - Honest employee

Fry's Food - Pickup department 2

Fry's Food - Drive-up pharmacy window

View all Fry's Food reviews and complaints

Fry's Food Contacts

Fry's Food phone numbers

+1 (513) 782-3300

Click up if you have successfully reached Fry's Food by calling +1 (513) 782-3300 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (513) 782-3300 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (513) 782-3300 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (513) 782-3300 phone number

+1 (513) 422-3393

Click up if you have successfully reached Fry's Food by calling +1 (513) 422-3393 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (513) 422-3393 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (513) 422-3393 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (513) 422-3393 phone number

+1 (513) 339-6630

Click up if you have successfully reached Fry's Food by calling +1 (513) 339-6630 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (513) 339-6630 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (513) 339-6630 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (513) 339-6630 phone number

+1 (859) 372-3460

Click up if you have successfully reached Fry's Food by calling +1 (859) 372-3460 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (859) 372-3460 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (859) 372-3460 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (859) 372-3460 phone number

+1 (859) 372-3480

Click up if you have successfully reached Fry's Food by calling +1 (859) 372-3480 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (859) 372-3480 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (859) 372-3480 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (859) 372-3480 phone number

+1 (812) 537-5280

Click up if you have successfully reached Fry's Food by calling +1 (812) 537-5280 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (812) 537-5280 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (812) 537-5280 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (812) 537-5280 phone number

+1 (937) 829-2005

Click up if you have successfully reached Fry's Food by calling +1 (937) 829-2005 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (937) 829-2005 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (937) 829-2005 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (937) 829-2005 phone number

+1 (740) 886-7146

Click up if you have successfully reached Fry's Food by calling +1 (740) 886-7146 phone number 0 0 users reported that they have successfully reached Fry's Food by calling +1 (740) 886-7146 phone number Click down if you have unsuccessfully reached Fry's Food by calling +1 (740) 886-7146 phone number 0 0 users reported that they have UNsuccessfully reached Fry's Food by calling +1 (740) 886-7146 phone number

More phone numbers

Fry's Food address

1014 Vine Street, Cincinnati, Arizona, 45202, United States

Fry's Food social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 30, 2026
View all Fry's Food contacts