I went nearly two months without a functioning warrantied refrigerator. 8 service calls, many chats and phone discussions with their support line, several surveys, hundreds of dollars worth of groceries and when I called their headquarters the call was directed to a Medicare help line! This company has not responded at all! I have a ticket ([protected]) that they have not addressed. My refrigerator was finally fixed after we service declared it unfixable and then Fridgidaire finally admitted to issues with the condenser fans (this issue was not disclosed to their customers). Because I cannot trust my refrigerator I am demanding a free extended warranty!
Recommendation: Do not buy Fridgidaire or Electrolux products EVER.