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Frigidaire

Frigidaire review: Freezer

C
Author of the review
3:24 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

We purchased a new freezer in Nov. 2020. Four months later, in March of 2021 the motor quit and was replaced because of the warranty. Last month in Jan. 2022 the motor went out again, causing us to lose large amounts of thawed meat again! Frigidaire did just replace the motor again, last week, however it took so long to replace that we have spent over $440.00 in ice to save as much food as possible. I am trying to get them to refund me the ice money since these are obliviously terrible quality motors since we are on our third in 15 months. I have called the company over ten times, and their service reps hang up on me every time.

Desired outcome: I would like to be reimbursed the $441.45 I have had to buy to attempt to save my frozen items.

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