Menu
Write a review
File a complaint
Fox Rent A Car

Fox Rent A Car review: Charged for insurance when it was declined

F
Author of the review
6:46 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Rented a Car using Priceline for FOX Rental Cars. We paid Priceline in full at the time of reservation. Picked up the car at Phoenix Sky Harbor Airport FOX Rental Car counter where Kenny helped me. I verbally declined all the insurance coverage, and he turned the screen around and told me to initial all the areas to decline the insurance but actually he had me initial the area to accept the Loss Damage Waiver. I wasn’t even a where of the charges until I was reviewing my credit card bill and noticed a large amount was charged in addition to what I already paid Priceline. I called Priceline and they told me to contact FOX Rental Car. I called FOX Rental Car customer service to explain I declined the coverage and that their employee Kenny fraudulently had me initial the area stating it was approved. FOX Rental Car customer service representative stated they could do nothing for me since I signed it even after I explained that Kenny fraudulently had me initial it. Now I’m disputing the charges with my credit card company since FOX Rental Car did nothing about their employee committing fraud.

Confidential Information Hidden: This section contains confidential information visible to verified Fox Rent A Car representatives only. If you are affiliated with Fox Rent A Car, please claim your business to access these details.

0 comments
Add a comment

More Fox Rent A Car reviews & complaints

Fox Rent A Car - rent it from an agency which cares more for its reputation! 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Fox Rent A Car - fraud 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Fox Rent A Car - overcharge 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Fox Rent A Car - Priceline booked but had to pay for more expensive car which turned out less than, 2 hour wait during vacation
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Fox Rent A Car reviews and complaints
  1. Fox Rent A Car Contacts

  2. Fox Rent A Car phone numbers
    Click up if you have successfully reached Fox Rent A Car by calling +1 (323) 593-7489 phone number 0 0 users reported that they have successfully reached Fox Rent A Car by calling +1 (323) 593-7489 phone number Click down if you have unsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7489 phone number 0 0 users reported that they have UNsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7489 phone number
    Billing Questions & Feedback
    Click up if you have successfully reached Fox Rent A Car by calling +1 (323) 593-7487 phone number 0 0 users reported that they have successfully reached Fox Rent A Car by calling +1 (323) 593-7487 phone number Click down if you have unsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7487 phone number 0 0 users reported that they have UNsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7487 phone number
    Extending Your Rental
    Click up if you have successfully reached Fox Rent A Car by calling +1 (323) 593-7486 phone number 0 0 users reported that they have successfully reached Fox Rent A Car by calling +1 (323) 593-7486 phone number Click down if you have unsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7486 phone number 0 0 users reported that they have UNsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7486 phone number
    For Existing Reservations
    Click up if you have successfully reached Fox Rent A Car by calling +1 (323) 593-7490 phone number 0 0 users reported that they have successfully reached Fox Rent A Car by calling +1 (323) 593-7490 phone number Click down if you have unsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7490 phone number 0 0 users reported that they have UNsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7490 phone number
    Emergency Roadside Assistance
    Click up if you have successfully reached Fox Rent A Car by calling +1 (323) 593-7485 phone number 0 0 users reported that they have successfully reached Fox Rent A Car by calling +1 (323) 593-7485 phone number Click down if you have unsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7485 phone number 0 0 users reported that they have UNsuccessfully reached Fox Rent A Car by calling +1 (323) 593-7485 phone number
    For New Reservations
    More phone numbers
  3. Fox Rent A Car emails
  4. Fox Rent A Car address
    5500 W Century Blvd, Los Angeles, California, 90045-5914, United States
  5. Fox Rent A Car social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2026
  7. View all Fox Rent A Car contacts
Fox Rent A Car Category
Fox Rent A Car is ranked 26 among 85 companies in the Vehicle Rental and Leasing category