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Fox Rent A Car

Fox Rent A Car review: Car rental charges

K
Author of the review
8:31 am UTC
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I went Fox to rent a car. The woman that waited on me told me that if I returned the car early that it would be a $20 charge. I was charged $40 something. I was still charged for Saturday (today although I returned it yesterday (Friday). I also didn't know the insurance was $20+ a day. I thought it was less. I also have other charges that I'm not sure about. I pretty much got charged almost double than what it was originally. It turned up being $180+ for TWO DAYS! I don't like it that I didn't get a copy of the contract. I signed a screen & she was saying what it was for, but not with the amounts. The lady didn't mention it was going to be emailed to me. When I returned the car, a guy told me it was emailed to me. I feel like I've been ripped off!

Desired outcome: credit back to my car

Fox Rent A Car response
Dec 20, 2021 3:59 pm UTC
Fox Rent A Car customer support contacts
Address

5500 W Century Blvd, Los Angeles, CA, 90045-5914, US

Website

www.foxrentacar.com

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I am very sorry that you were unaware that the rental agreement would be emailed to you. We do ensure that everyone gets a copy of the rental agreement via email on each contract. If you would like an agent to review the rental charges for you, please contact us at billing@foxrentacar.com.
Thank you.
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