Latest Reviews and Complaints
Unexpected extra charges and disappointing complaint handling
I booked and prepaid a rental car through DiscoverCars, including Full Coverage, for pickup with CarFree at Katowice Airport in September 2026. At pickup, CarFree refused my valid physical Mastercard because it displayed my given names as initials. This specific restriction had not been clearly disclosed before booking. I was left with no realistic...
Refund on booking
I was promised a full refund by customer service agent Ettore, which surprise, surprise I never received. I then called back and again spoke with another agent who said they would follow up with me, well that went absolutely NOWHERE! Now the booking I cancelled and still have an outstanding credit with Discovercars is floating around in never never land...
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Scammers Discovercars.com
Be careful, they are a massive scammers. They offer a small price but they setup a timing when you arrived at the rental office that you as customer never setup. I did like that, I have never setup a time, my fly arrived 2 hours after and the rental company has declined my hiring car booking. I called back to discover car and they did not refund anything...
Read full review and 1 commentDiscover Cars complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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