Forever 21terrible customer service form assistant manager

J
This review was posted by
a verified customer
Verified customer

I was in the forever21 at the Bridgewater mall in New Jersey when I encountered the most disrespectful assistant manager Joanna I think that's how you spell her name she was so rude and disrespectful toward me during my time in the store mind you when I first entered the store with my family we were not acknowledge or greeted so when she approached me with such an attitude without even a smiple smile or "hello how are you can I help you with something" rubbed me the wrong way then she began to argue back and forth with me when I asked her why was she talking to me with an attitude she began talking to me like I was one of her associates and not a customer which made me feel extremely disrespected this issue needs to be addressed before the store losses more valued customers no one wants to be treated like that in a store that they plan to spend money in and I feel like if forever21 has associates in there store like this they will continue to lose customers because your employees are definitely a reflection of your brand and customer service is key

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.