Forever 21terrible customer service form assistant manager

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a verified customer
Verified customer

I was in the forever21 at the Bridgewater mall in New Jersey when I encountered the most disrespectful assistant manager Joanna I think that's how you spell her name she was so rude and disrespectful toward me during my time in the store mind you when I first entered the store with my family we were not acknowledge or greeted so when she approached me with such an attitude without even a smiple smile or "hello how are you can I help you with something" rubbed me the wrong way then she began to argue back and forth with me when I asked her why was she talking to me with an attitude she began talking to me like I was one of her associates and not a customer which made me feel extremely disrespected this issue needs to be addressed before the store losses more valued customers no one wants to be treated like that in a store that they plan to spend money in and I feel like if forever21 has associates in there store like this they will continue to lose customers because your employees are definitely a reflection of your brand and customer service is key

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