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Ford reviews first appeared on Complaints Board on Jul 20, 2006. The latest review 2019 ford escape was posted on Jul 21, 2021. The latest complaint 2014 ford escape was resolved on Jun 21, 2019. Ford has an average consumer rating of 1 stars from 2008 reviews. Ford has resolved 150 complaints.

Ford Customer Service Contacts

1800 771 199 (Ireland)
133 673 (Australia)
8800 500 4201 (Russia)
1800 107 363 673 (Philippines)
1800 588 888 (Vietnam)
1800 112 3673 (Mexico)
+1 800 392 3673 (United States)
+44 203 564 4444 (United Kingdom)
+64 800 367 369 (New Zealand)
+32 24 822 000 (Belgium)
+45 43 582 000 (Denmark)
+31 707 703 777 (Netherlands)
+351 808 200 556 (Portugal)
+41 445 111 445 (Switzerland)
+65 63 762 233 (Singapore)
+27 860 011 022 (South Africa)
+82 16 006 003 (South Korea)
+54 800 888 3673 (Argentina)
P.O. Box 6248
Dearborn, Virginia
United States - 48126
Canada
The Canadian Road, P.O. Box 2000, Oakville, Ontario, Canada L6K 0C8

United Kingdom
Royal Oak Way South, Daventry, Northamptonshire, NN11 8N

Ireland
Elm Court, Boreenmanna Road, Cork, T12HHW2

Australia 
Customer Relationship Centre, Private Mail Bag 5, Campbellfield, Victoria, 3061

New Zealand
Private Bag 76912, Manukau City 2241, New Zealand

Belgium
Hunderenveldlaan 10, 1082 Brussel

Denmark
Borupvang 5 D-E, 2750 Ballerup

France
TSA 64702, 92729 NANTERRE cedex

Germany
Postfach 71 02 65, 50742 Köln

Italy
Via A. Argoli № 54, 00143 Roma

Netherlands
T.a.v. CRC, Postbus 175, 1180 AD Amstelveen

Norway
Postboks 514, 1410 Kolbotn

Russia
ul. Moskovskaya, 18, a/ya 64, g. Khimki, Moscow region, 141402

Spain
Aptdo. de Correos № 3, 46700 Gandía (Valencia)

Sweden
Box 4023, 169 04 Solna
 
Switzerland
Geerenstrasse 10, Postfach, 8304 Wallisellen 

India
S.P. Koil Post, Chengalpattu – 603204, Tamil Nadu, India

Singapore
305 Alexandra Road, Singapore 159942

South Africa
PO BOX 411, Pretoria 0001

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Ford Complaints & Reviews, Page 28

Jan 08, 2019

Ford Motor Company — dealer add ons at time of purchase of a new vehicle at a certified ford dealership

I purchased a new 2018 ford edge titanium model. I went on the dealers web site found the car I wanted saw...

Jan 08, 2019

Ford Motor Company — alarm system on 2016 c-max energi

I purchased a 2016 c-max energi, first sold in 2017 in april 2018 with 1, 703 miles showing on the vehicle...

Jan 07, 2019

Ford Motor Company — 2015 ford mustang ecoboost premium

I bought a 2015 ford mustang ecoboost premium with approximately 55k -56k miles in october 2016from gwinnett...

Jan 05, 2019

Ford Motor Company — shake in front end and steering wheel "death wobble"

This keeps occurring while traveling at about 70 mph and I hit some kind of bump in the road. The front end...

Jan 07, 2019

Peoria Ford — bait and switch advertising

BBB currently shows 59 complaints. Too many ongoing complaints found on 'yelp, ' dealerrater...

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Ford Motor Companyservice department

First oil change in my 2018 mustang gt they only put 8 quartsof oil in I drove it 132 miles before noticing oil pressure gauge fluctuating took it back after adding the 2 quarts they forgot to add since it requires 10 quarts how do I know thats what the car requires but not one person at maloy ford jasper alabama did? After getting told that I was wrong about the oil requirement and showing a video I took of me checking the dipstick withno oil touching whatsoever and showing my owners manual they reluctantly agreed I was right and gave me free oil change for life card... Couple months later I make an appointment for second oil change I have to work to pay for my $40, 000 car so my wife takes it in for me... I tell her to send me a pic of the receipt and please do not start my car until I see the pic even though the service dept started it up and drove it to the front of the lot... Guess what?? Only 8 quarts again!!! My dream car!!! My first new car!!! The same car that I only hear negative things about online from engine failures to ticks to engines being replaced numerous repairs having to be done... Once again these same people try to tell her 8 quarts is correct basically telling her I dont know what the hell im talking about... Once again prove to them im right and when I get off work try to call leave messages nobody returns my calls or any response back... Im wondering if every 2018 mustang gt around jasper alabama that has been serviced there are 2 quarts low... I would bet good money on that... So here we are im sitting here pretty much scared to drive my brand new dream car because im worried about engine damage so where do we go from here? I have 5 yr 50, 000 mile warranty but thats not good enough for me I honestly dont know what I want but being ignored and lied to is not it so now what??? Do I blast on social media do I make a youtube video do I sue the dealer I dont know... Maloy ford jasper alabama!! My cell number is [protected] email [protected]@yahoo.com

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    Jan 04, 2019

    Ferman Ford Dealership, Clearwater FL — service dept.

    We brought our 2015 Ford Escape in for oil change, tire rotation; the service man told me they checked the...

    Ford Motor Companydealership

    I went to a ford dealership to buy a 2018 fx4 f-150. But before that I emailed them for a otd price. Got the best price went to buy and it went up 4, 000.00 dollars the same day. I was not happy and left. But decided to go ahead and try to work it out regardless of that. Long story short I was called a liar and accused of wasting their time in writing/texts. The reason I wanted a ford was because my company "sherwin williams" uses ford fleet world wide. After all this I talked with co workers that have had the same issues as I did. So I wonder why my company even uses ford at this point with all the other capable companies out there that would more than be happy to assist. I am in shock over this and plan to tell anyone that will listen to me. I plan on sending a vast email of my experience and educating people what happened to me. This happened 1-2-2019. All I wanted was to buy a truck for the out the door price I received in writing.
    Thanks for your time. Jeff nesmith
    Any questions [protected]@yahoo.com

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      Ford Motor Companylug nuts on my escape

      I guess I am just another customer who has to pay for new lug nuts on my 2014 ford escape.
      I have been driving for over 58 years and was shocked when I went into the dealership to have my vehicle serviced, I purchased a full maintenance program, and they advised that my lug nuts which only they touch when servicing had to be replaced.
      Will be looking at purchasing a new vehicle next year and will have another lookout for item on the agenda.

      Ed helman
      [protected]@shaw. Ca
      [protected]

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        Jan 01, 2019

        Precision Ford — car & repairs

        I am writing to you to raise an issue about: Cars & Repairs The issue that I have experienced was: I want...

        Ford Motor Company — dealership stole my truck

        I I am a 67 year old female who brought my 2005 f150 in to the brinson ford dealership in athens texa...

        Ford Motor Company — ford extended warranty

        I have extracare ford extended warranty. After spending an hour plus on the phone with the warranty...

        Ford Motor Company — service dept paramus all american ford

        I purchased my ford f150 from paramus all american ford and I received 3 recalls within a month! I purchased...

        Ford Motor Company — ford mustang 2018

        I bought a 2018 mustang on june 13, 2018 since the day I picked it up having problems with the transmission...

        Ford Motor Company — brakes

        Dear sir / madam, I am writing to you to raise an issue about: cars The issue that I have experienced wa...

        Ford Motor Company — 2011 ford f-150

        My Ford F-150 is an automatic and it has a problem when driving the transmission will shift down like in...

        Ford Motor Companywarranty work on my truck for 20 days in one month

        Ford uses their employees like puppets in a string rather than letting them fix the problem they have diagnosed. Ford hotline has caused my truck to be out of commission and in the shop for warranty work for 20 days as of today within the last 30 days. This is the 5th time we have had a DEF pump replaced within 36, 000 miles. I have purchased all my fords from the same dealership for over 15 years and i absolutely love ford products but i am beyond disgruntled with knowing I'm about to pay a huge note on something i haven't had for 20 days!

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          Ford Motor Company2018 f250 powerstroke

          I purchased a 2018 F250 for a little over 66, 000$. I had just crossed 30k miles and it feels like it wants to leave the road when I hit a bump on the highway. After doing some research I have found that "death wobble" is a serious problem with these trucks. I took it to the local dearler where I bought it and the man I spoke with said that he is currently working on 5 of them and that Ford does not have a fix for this problem! Nor will they cover the alignment issue after 12k miles. After my truck experienced this for the first time my steering wheel doesn't match the tires and the truck is pulling to the left! Why in the hell should I have to pay for a brand new truck, under warranty, to get fixed? It is extremely unsafe to have to slow to about 15 mph on the freeway to get the bouncing to stop. I spent 16 years in the Army as a certified wheel vehicle mechanic and know that the trucks should not be doing this. Someone, anyone, please explain to me so that I can understand how this is right!

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            Ford Motor Companytire mobility kit

            Replacement canisters for the kit are not available. Called several dealerships, and all of them have this part on back order with no date for delivery. Some suggested that I might get more help by calling Ford directly. Did that, and got no response other than I'll just have to wait.

            What am I suppose to do if I get a flat? Call customer support? Not happy that Ford cares less about their customers then they do their bottom line.

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              Ford Motor Company — service

              I left my Ford F-150 by wrecker at the service department at Cleburne Ford 3800 Hwy 174, Cleburne, Texas on...

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