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CB Car Dealers Ford 2014 ford fusion
Ford

Ford review: 2014 ford fusion

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6:35 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

November 8,2023 while waiting at my pharmacy drive... I thru heard a loud pop. after completing the pick-up slowly made my way to the red light to cross the intersection at which point, I realized I didn't have any brakes. I drove slowly toward home trying to not go fast and made it to my driveway where i turned away from my neighbor's property and hit my house to stop. The airbag did not deploy.

I have no brakes, two holes in the hoses, a hole in the foundation of my house.

My front bumper has a hole in it and the whole thing has to be replaced. while filing my insurance claim I found out thru my vin number that there are 5 recalls for that car and since I am not the original owner, I didn't get notifications when I called to see why I was given my old p o box address. I only found out thru my vin and my local ford dealer.

Now I'm waiting to see who is going to do the work and when. One company won't do the work because of the no brake situation and the other company is saying the bodywork needs to be done first. I don't have a car and waiting until after the holidays is an inconvenience. Please help.

Claimed loss: transportation, hole in the foundation of my house

Desired outcome: I would like the cost of towing and a rental car. I only have 2 more payments before its paid off. Work with Statefarm to get my repairs started.

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