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Food Network Customer Service Phone, Email, Contacts

Food Network
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1.1 233 Reviews

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5 Resolved
226 Unresolved
Very poor 🤒
We don't know much about how Food Network handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Food Network and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Food Network reviews and complaints 233

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J
3:10 am EDT

Food Network Great food truck race

My wife and I used to love watching food truck race but the last three seasons you have ruined it by having these drag Queen wanna be’s on the race . This season june of 2022 you have the three drag queens who wear sequin gowns and turbins on their head , the one guy is a big fat slob who make Mac and cheese which lot of people hate and he tries to act like a woman , he’s not even close to being a woman ! Season before you had that tica masala or whatever Their name was with another drag Queen prancing around the whole time , what does this have to do with food truck ? We quit after three episodes this year , and are done with this show , thanks for ruining it for us with this lewd behavior

Desired outcome: Go back to having ordinary people who worry more about cooking than prancing around and wearing outrageous costumes

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12:09 am EDT

Food Network The Great Food Truck Race.

I have a complaint about the great food truck race show that aired 06/26/23 8-9 pm. At 42 minutes left in the show three poorly dressed trans guys are humping each other in the food truck shrieking “twerk”. This is not what I want to watch with my family, and not the type of entertainment I expect to see on a show about food trucks. If your producers/editors are that desperate for any type of ratings and are not cognizant of good television maybe they should explore other fields of work. I have nothing against other lifestyles. Just please no faux sex acts during family tv. It wasn’t funny.

Desired outcome: Clean it up and stop downplaying the intelligence of your audience.

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D
1:12 am EDT

Food Network FIRE trump supporter ree drumond!

I have enjoyed Food Network for many years even back to the Emeril days. I enjoy almost all your shows, BUT I am Offended by Food Net's complacency to have on staff, ree drumond. drumond's political passion for trump and Offensive political racist views should Not be encouraged by being on Food Net! I would like to endorse a petition to Fire r.drummond from Food Network.

Desired outcome: FIRE ree drumond trump supporter!

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Sis58
Campbell, US
Nov 14, 2022 7:01 pm EST
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Remember when Food Network fired Paula Deen for a racist comment she made to one of her employee and yet you allow Don Lemon on Beat Bobby Flay whose made more than a dozen seriously racist comments and promotes HATE every time he talks in public. I am throughly disgusted on the hypocrisy of Food Network firing Paula Deen and allowing hate baiting racist Don Lemon.

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Debsha
Washington, US
Aug 22, 2022 8:50 am EDT
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What does her political support have to do with her show. Just don’t watch. Must truly be a Karen. SMH

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BostonSteve
South Boston, US
Aug 16, 2022 6:45 pm EDT

What a Karen

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J
7:35 pm EDT

Food Network Fire Masters Host

Sooooo boring. Seriously. Same commentary every episode.

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P
10:00 am EDT

Food Network cancellation of magazines

I have been trying to cancel my subscriptions to the Pioneer Woman and the Food Network magazine for awhile now I have copies of where I wrote cancelled on the invoice before sendng back to you and I just keep getting the invoice. I do not want the magazines and I want to cancel my subscriptions . what else do I need to do? my account # [protected] my email is [protected]@gmail.com thanks for your help

Desired outcome: Cancel my subscription and do not send me an invoice I am not paying it

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R
6:38 am EDT

Food Network Spring Baking Championship

My family and I are DONE with your so-called competition shows. There has been a steady decline for years now and this last season of SBC was the final straw. These shows used to have some integrity and actual CHALLENGES. Towards the finales it used to be Baked Alaskas, Mirror Glaze cakes, Croquembouche etc etc. Now the most basic and juvenile desserts are acceptable, and there are different standards for each baker. Also, why is Molly Yeh’s name on the title screen? No other host (OR JUDGE for that matter) ever had their name featured. Apparently this is no longer about the bakers, just an ego boost for a self-entitled millennial…. You’ve made these shows a joke. The last legitimate winner of any of these shows was Adam Young in 2015.

Congratulations on speeding this show’s journey to the cancellation list

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10:18 pm EDT
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Food Network Baking champioship 2022

WHAT A RIGGED COMPETITION. THERE IS NO WAY that Jalessa deserved to win. SHe made a cake. a cake ...what progress?

You have a skilled and CONSISTENTLY talented French baker---who can bake anything and MORE than a cake and you pick Jaleesa?

Stop placating us.

What are the rules? how do you judge--duff? what crap you try to hand us as if we dont see how loose the judging is---

TOTAL dissapointment.

Desired outcome: fire your judges--LOVE Nancy.

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E
1:55 pm EDT

Food Network Spring Baking Championship 2022

Not really a complaint per se - just a big disappointment on this years Spring Baking Championship. There were a lot of editing discrepancies. Like chunks of stuff was left out and weirdly edited that made it a bit confusing at times (like time warp things were happening).

I personally didn't care for bringing in the 2 bakers after the initial contestants had formed a unit/bond. And then having those 2 be against each other. It was like you added a show w/in the show.

And then bringing back someone who had been eliminated. I loved Carolyn, but the point of this show is to eliminate down to the final and declare a winner.

And then not telling contestants what the challenge is until judging starts (on the finale preheat...telling them the bottom 2 had to go into a sudden death)..and adding injury to insult, having them have to compete to make crap you put sprinkles in better. These are baking pros - it was insulting to them and to us, the audience. When Molly suggested making brownies and elevating sprinkles - I was with Romy...I would have walked off.

Please do better for 2023. This is one of the better shows left on the network and it really turned me off this year! As a side note...can Jesse come back?

Thanks for listening

Desired outcome: That producers/creators just let the actual baking talents of the contestants be enough...and the challenges are clear when they start, not when they are over.

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D
7:47 pm EDT

Food Network 2 - 40 piece ripple dinnerware sets upc # [protected]

I purchased from Kohls, a set for a christmas 2021 gift for my nephew and I liked it so much I purchased one for myself. Unfortunately both sets are of proor quality. Immediatly the plates developed chips and the bowls have cracks. I am very disappointed and embarrassed .

Thank you,

Denise Schmidt

[protected]@charter.net

Desired outcome: Any compensation would be appreciated

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J
5:39 pm EDT

Food Network Tournament of Champions III

Watching the finale episode. You need to get rid of the woman judge with the glasses (I can't remember her name). It is obvious that she's been judging so much that she knows who cooks what (when you are on every episode of the season, the best of food critics can identify a chef by the cook). May I suggest for the semi-finals you have judges that have not judged any previous competition. And then on the finals, change the judges, again, that have not judged any previous competition. It's the only way to be fair. There is enough chefs in this world that you can have different judges for each episode.

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O
9:36 am EDT

Food Network Girl meets farm Molly

During an episode of girl meets farm aired 4/6/22 demonstrating roasted squash shells and cheese recipe, chef Molly says “the combination of nutmeg and cheese is cozy af”. Cozy AF? Cozy as fuc*?!? You allow the vulgar slang on a tv cooking show? This is so inappropriate!

The FCC prohibits the use of the F word! Even though not stated it was definitely implied!

I will report this episode to the FCC

Desired outcome: She should be reprimanded and instructed to refrain from inappropriate language Is she too dumb to express herself without the use of vulgar slang??

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BostonSteve
South Boston, US
Aug 16, 2022 6:54 pm EDT

Girl Meets Farm I put on when I need to fall asleep.

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Janice Condy
Whitby, CA
Jun 07, 2022 2:10 pm EDT
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I am so disappointed with the host of the show in general but asking for a “sprinkles“ recipe from the final four “professional” bakers was insulting and childish. No wonder Remy walked off.

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C
5:16 pm EDT

Food Network Pushing immoral behaviors of your contestants on your viewers.

Why can you not quit pushing the immoral behaviors of your various Baking Championships contestants on your viewers. I loved watching your shows, but I won't anymore along with many other people I know. You are putting more and more queers & trans on your shows. WHY? Are your receiving good money to push this mess? We don't need to see or hear about the immoral behaviors of these people on your shows. Last night did us in when Molly had to ask what someone does in his spare time - Really? and of course what was shown - pictures of a man in his dress up attire. If they want to do this fine - just keep it off the air and out of our face. This is supposed to be about cooking & I thought a family oriented show - not about the immoral things you like. Very disappointed in Duff, Nancy & Molly & the others involved in this show.

Desired outcome: QUIT PUSHING THE IMMORAL BEHAVIORS of your contestants & just show the cooking part. I would like a response

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Margaret Mary
, US
Aug 24, 2022 7:24 pm EDT

Molly was not a good fit for spring baking championship she kept on asking annoying questions stuffing her face let the bakers do what they are suppose to do bring in Jesse and Please not Carla. Come on F.N. Leave well enough alone

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BostonSteve
South Boston, US
Aug 16, 2022 6:55 pm EDT

Totally agree. Becoming a freek show.

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N
6:50 pm EDT
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Food Network Dutch oven chipped (5.5 qt)

I was cooking chicken tinola and noticed black thing floating as I was stirring pot. I scooped it out and was hard stuff. It was metal. I poured all mixture into another pot and saw the pot has chipped.

I would appreciate very much if you can reply to my request.

Sincerely,

Nida Mon

[protected]@yahoo.com

Desired outcome: Can I pls get a replacement. Thank you. This was a gift for me so no receipt. I remember it has lifetime warranty.

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H
8:47 pm EST

Food Network Baking championship show

Both spring and holiday baking championship shows need to go back to the old format. The new format is slow and boring. The challenges are all cake and it’s not fun to watch!

Desired outcome: Change the show back to the season 2 format

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J
2:05 pm EST

Food Network Spring Baking Championship

You have two shows with the same name.

Spring baking Championship

The first show has hosts has Sunny Anderson, Duff Goldman, and Nancy Fuller I really enjoy this show

The second show has Lorraine Pascale and Kardea Brown I don't like them and do not want to watch them.

Since they have the same name you have to record both or none and it is an inconvenience I have other shows that I would like to record during their time slot.

Desired outcome: Let me choose what shows I want to record and don't try to force into watching something I don't like change the name

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5:59 pm EST
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Food Network Cookie sheet ovenwares

These set of 3 cookie sheets have to be by far the worst cookie sheets we have ever bought.. No matter the temperature of the oven, they burn all the food and they twist so bad they almost flip over in the oven...Do Not buy these. They were bought at Kohls in Paducah Ky. There are no numbers on the cookie sheet to have them identifiable, only the name on them.

Desired outcome: I would like an apology and a response..a refund would be nice but I cannot find receipt..

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C
7:28 pm EST

Food Network Stoneware mugs - part of ser

We bought a food network stoneware set of plates, bowls and mugs at Kohls and used after Christmas. We have had 2 mugs crack after pouring hot water in them. One cracked in January. The other cracked in February. We were lucky not to get burnt. We have the mug that just cracked We bought a food network stoneware set of plates, bowls and mugs at Kohls and used after Christmas. We have had 2 mugs crack after pouring hot water in them. We were lucky not to get burnt. Jumped back when heard the cracking. They are square mugs at the top and are burgundy this weekend. They are square mugs at the top and are burgundy. The one plate has a nice scratch from a steak knife already. For the piece this was not a good investment.

Desired outcome: Refund

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L
8:44 am EST

Food Network 5 quart Dutch oven lid with nibs -enamel scratching off

Enamel is scratching off the lid with metal showing under. I assume this not good for anyones health but cannot find anything on the internet. The pot itself is fine but it’s the little nibs that are showing through. While I have had this Dutch oven for about 5 im surprised to see this ilove the pot but am not comfortable using it with paint oming off how do I get a teplaemebt lid

Desired outcome: replacement lid for 5 quart ib rowb

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L
2:32 am EST
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Food Network Garlic press breaking in half!

My garlic press broke in half at the hinge. I can't believe how many reviews state this problem, yet it's not pulled from the stores. I had garlic presses that I got rid of because I bought new/different color ones, wanted all to match, yet I'm left without a garlic press in the middle of cooking and in need of pressed garlic! Someone in a review I think at Kohl's wrote that she went ahead and bought a second garlic press and the second one also broke. We can't keep buying garlic presses that break in half! It has lifetime limited warranty yet there is no information anywhere how to file a claim, I asked at Kohl's and they had no idea. This is unacceptable!

Desired outcome: Refund and manufacture a durable product. Also recall the defective ones from stores so it won't happen to other people.

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12:12 am EST

Food Network 10 pc Textured titanium nonstick cookware

I received these pots and pans for my mother for Christmas. We are in the middle of a move so I didn’t open them until we miss the new house. For the first time last night in my brand new house I open them up to cooking them. After We ate supper I did the dishes, I put them in the dishwasher because the box said they were dishwasher safe. However to my horror, the bottom of the pan changed colors and the colors ran. I can’t explain exactly what it looked like. But it reminded me as if I would have put a lighter to the bottom or it and it burned a streak and left a sooty color.

These were not cheap and I am very disappointed in the product.

Desired outcome: I would like a replacement if I didn’t think this was going to happen again. If this is common I would like a different but comparable set. My kitchen is gold and black. I didn’t want boring black when is why my mom get these for me.

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Food Network In-depth Review

Website Design and User Experience: The design of the Food Network website is clean and visually appealing, making it easy to navigate and find what you're looking for. The user experience is smooth and intuitive, with a well-organized layout and clear menus.

Content Quality and Variety: Food Network offers a wide range of high-quality content, including recipes, cooking tips, and articles. The variety of recipes is impressive, covering different cuisines, dietary preferences, and skill levels.

Recipe Search and Navigation: The recipe search function on the website is efficient and user-friendly. You can search by ingredients, cuisine, or specific dietary requirements, making it easy to find the perfect recipe for any occasion.

Video Content and Production Value: Food Network's video content is top-notch, with high production value and engaging hosts. The videos are informative and entertaining, making it enjoyable to learn new recipes and cooking techniques.

Celebrity Chefs and Hosts: Food Network is known for its talented celebrity chefs and hosts. Their expertise and charisma shine through in their shows and recipes, adding an extra level of excitement and inspiration to the content.

Community Engagement and User Interaction: Food Network encourages user interaction through features like recipe reviews and ratings. The community engagement is strong, with users sharing their experiences and tips, creating a sense of community among food enthusiasts.

Mobile App Functionality: The Food Network mobile app is well-designed and offers a seamless user experience. It allows you to access recipes, videos, and other content on the go, making it convenient for cooking and meal planning.

Advertising and Promotions: While there is some advertising on the Food Network website, it is not overwhelming or intrusive. The promotions are relevant and often highlight new recipes or products that may be of interest to users.

Cooking Tips and Techniques: Food Network provides a wealth of cooking tips and techniques, helping both beginners and experienced cooks improve their skills. The tips are practical and easy to follow, making them valuable resources for anyone in the kitchen.

Nutrition and Dietary Information: Food Network recognizes the importance of nutrition and provides dietary information for many of its recipes. This allows users to make informed choices based on their dietary needs and preferences.

Recipe Reviews and Ratings: The recipe reviews and ratings on the Food Network website are helpful in determining the quality and success of a recipe. Users can read others' experiences and ratings before trying a recipe themselves, increasing the chances of a successful outcome.

Shopping and Meal Planning Features: Food Network offers convenient shopping and meal planning features, allowing users to create shopping lists based on selected recipes. This streamlines the meal planning process and makes grocery shopping more efficient.

Customer Support and Feedback: Food Network provides excellent customer support, with a responsive team that addresses user feedback and inquiries promptly. The website also offers a comprehensive FAQ section, which answers common questions and concerns.

Social Media Presence and Integration: Food Network has a strong social media presence, with active accounts on various platforms. The integration of social media on the website allows users to easily share recipes and engage with the Food Network community.

Subscription and Membership Options: Food Network offers a subscription service, providing access to exclusive content and features. The membership options are reasonably priced and offer additional benefits for avid food enthusiasts.

Overall Value for Money: Food Network provides excellent value for money, offering a wealth of high-quality content, useful features, and a vibrant community. Whether you're a beginner or an experienced cook, the website offers something for everyone, making it a worthwhile investment for any food lover.

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