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Sealtest / Agropur Dairy Cooperative Customer Service Phone, Email, Contacts

Sealtest / Agropur Dairy Cooperative
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1.1 62 Reviews

Sealtest / Agropur Dairy Cooperative Complaints Summary

2 Resolved
60 Unresolved
Our verdict: If considering services from Sealtest / Agropur Dairy Cooperative with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sealtest / Agropur Dairy Cooperative reviews & complaints 62

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Sealtest / Agropur Dairy Cooperative sealtest 2% white milk

hi there so i lve in Torronto the downtown core and shop at loblaws at carlton st. i am a frequent shopper there once a week sometimes twice depending . i always buy 2 bag of milk there every visit. and sometime have to grab a bag at the cornor staore inbetween however the last 3 times getting mty milk it has been spoiled and i brought them back and this time i figure im writting to let you know and maybe you could give me reason as of to why or how this can be hppining. im hoping to hear back from you soon. some coupons would be respected for the time wasted back and forth and the hassle of not hving my milk those days my address is 389 church st apt 1203 toronto ont m5b2e5

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Sealtest / Agropur Dairy Cooperative Sealtest 2% milk bag of 4 litres

This is been my 3rd experience with sealtest 2% bag. The expiry on the bag is 23rd of December, I opened the bag of 3 Monday, 18th December one bag was already spoilt with curdy texture. I opened another bag it was okay. Used half bag and it was curdy again. Tried the 3rd bag it was curdy. The entire bag had spoiled. I don’t understand, despite the expiry on the bag after a week why does it spoil. It is in the fridge all the time. This is happened multiple times , but today was a big time disappointment. The batch and details are attached in the image

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3:03 pm EDT
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Sealtest / Agropur Dairy Cooperative Sealtest 1% milk

I wrote to Agropur on the 19th of Sept. to put in a complaint and have not heard beck. Twice recently I have purchased milk at Freshco in Hamilton at Barton and Gage Ave. Both times I have had leaky milk bags It seems to be at the top so that whn I take out 1 bag the others can lay down in the fridge and the leaking occurs from the corner . It makes a huge mess in the fridge not to mention the expense as I dont use the open bag . Not sure if the bags are being cut wrong during production . I sent a picture of the last bag with UPC code in case you get other complaints and it is something that can be attended to. Thankyou Joanne Gurman. 97 Melrose Ave S, Hamilton Ont., L8M2Y7

Desired outcome: I would like to not have open bags as this is the brand I prefer and if you have some coupons I would appreciate it very much.

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Is Sealtest / Agropur Dairy Cooperative legit?

Our verdict: Complaints Board's thorough examination reveals Sealtest / Agropur Dairy Cooperative as a legitimate entity with notable strengths. Despite a 3% resolution rate on customer complaints, which invites a closer look, Sealtest / Agropur Dairy Cooperative stands out for its commitment to quality and security. Clients considering Sealtest / Agropur Dairy Cooperative should delve into its customer service record to gauge compatibility with their expectations.

Sealtest / Agropur Dairy Cooperative earns 91% level of Trustworthiness

Perfect Trust Endorsement: Sealtest / Agropur Dairy Cooperative achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Sealtest / Agropur Dairy Cooperative. The company provides a physical address, 4 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for sealtest.ca can be seen as a positive aspect for Sealtest / Agropur Dairy Cooperative as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Sealtest / Agropur Dairy Cooperative's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sealtest.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Sealtest / Agropur Dairy Cooperative website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Sealtest.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Sealtest / Agropur Dairy Cooperative as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

However ComplaintsBoard has detected that:

  • While Sealtest / Agropur Dairy Cooperative has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 62 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Sealtest.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sealtest.ca may offer a niche product or service that is only of interest to a smaller audience.
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2:48 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sealtest / Agropur Dairy Cooperative - Agropur 1% milk - 1 liter bottle

I purchased two bottles of the Agropur 1% milk in the 1 liter plastic bottles, at the beginning of June 2023. When I took them out of the cloth shopping bag (along with other groceries), I saw milk all over the bottom of the bag. The bottle neck was compromised and the inner seal was detached and the milk spilled out of the gap. I found milk had dribbled...

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3:26 pm EDT

Sealtest / Agropur Dairy Cooperative 1% milk bag not sealed

On August 9, 2023 I went on-line to advise that after opening the 4L bag of 1% milk that one bag was well over half empty and on quick inspection realized that the milk was all over the counter. In fact it had also leaked in the car but cleaning that up was another story.

I submitted photos with the bar code, the bag and the mess across the counter and where it was pooled under the countertop appliances. It was not a quick cleanup. The second image was taken after using lots of paper towel!

With all this information and of course my contact information I assumed that I would at least be contacted . . . . even by email . . . and that a coupon would be sent to me to cover the loss.

Here we are a full month later and not a word has been seen or heard.

I would like to think that this 2nd contact will produce action.

Michael Oldfield

16 Sprucehaven Court

Guelph, ON N1G4X7

[protected]

Desired outcome: A coupon or some other form of compensation for the loss of the milk which by the way was purchased at Walmart, Stone Road, Guelph.

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12:50 pm EDT
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Sealtest / Agropur Dairy Cooperative 1% milk in a bag. Sealtest

We buy online from Walmart

Bought Sealtest 1% milk 4L bag best before date of September 11.. lot #1478

It was not 1% as I've drank and used 1% for decades.

It is actually greyish in color. I tried making tea with it. It never made the tea milky and when I poured some in my cats dish.. they never touched it. They smelled it but never drank one drop. Something is not right with this product.

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10:12 am EDT
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Sealtest / Agropur Dairy Cooperative Sealtest 10% coffee cream went bad

Purchased these coffee creams from Costco about 2 weeks ago and expiry dates are all Aug 12 2023. One of them that was opened for 1 week went bad this last weekend. Another one went bad yesterday and I have one left that I opened yesterday. The others were still half full when they went bad and all were refrigerated. Very frustrating and disappointing. Must be wrong with this batch produced.

Desired outcome: Would like to get replacement creams as was only able to use half the cartons before they went bad before expiry date of Aug 12 2023.

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5:00 pm EDT
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Sealtest / Agropur Dairy Cooperative Sealtest 2% chocolate milk

Milk got sour 12 days before the Best By date.

Bought 2 litre carton on 8th July from Costco at Thorncliff Park, Toronto, Canada. Best by date is 3rd August. Milk went extremely sour on 21st July despite being in the fridge the whole time. I took it out from the fridge & served to my guest on 21st. It was really a huge embarrassment to serve stale milk.

Desired outcome: Please refund and compensate for the embarrassment infront of guests.

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12:46 pm EDT
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Sealtest / Agropur Dairy Cooperative Sealtest 2% milk

The milk packets are getting spoilt atleast a week before their expiry.

They are getting curdled by the time I use the last packet.

Purchase date- 10 july 2023

Expiry date-26 July 2023

Curdled on 22- july 2023

Place of purchase- 2993 Islington Ave, North York, ON M9L 2K9

Its the third time this is happening.

Unfortunately i dont have the Blue cover with the packaging details

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1:08 pm EDT
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Sealtest / Agropur Dairy Cooperative 2% Milk 4l bags

My last two purchases milk began curdling one week before the best by date.

Purchased: May 31st at Giant Tiger Peterborough and July 6th at Walmart Peterborough South.

I have receipts for the purchases but they are PDF and you page won't allow me to attach them.

I have no pictures because when it happened, making a complaint was not something I thought about.

My fix is easy. I will no longer buy your products until I am assured the issue causing this is addressed or you change your best before date system.

Desired outcome: Address and fix the issue causing this or change your best before date system to adapt to the reality of your product.Let me know when it is financially safe to buy your milk again.

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5:44 pm EDT
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Sealtest / Agropur Dairy Cooperative 2% Milk (Dairy Product)

I had brought the milk thinking that "best before" date for the milk is 29 June, 2023. But it is 22nd June right now and the milk has already turned bad. I hate the fact that is consumer misinformation provided by the seller to sell the product. I feel betrayed. And this has happened a couple of times before but I ignored it everytime until today. I would understand if they were off by couple of days or so... but a week is too much !

The milk was stored in perfectly cold conditions in the fridge but then too it turned bad!

Desired outcome: I would like them compensate me with 200 CAD worth of compensation at least for all the inconvenience. I would also like to improve their standards of testing so that these things don't happen again.

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Sealtest / Agropur Dairy Cooperative Sealtest 35% cream - 500 ml

I agree with whoever commented about your cartons being extremely hard to open. I bought the above product and the little ring broke when I tried to pull the seal out. I therefore had to use a sharp knife to get access. I don't consider this safe as it would be easy to slip. I filed this same complaint last week and have received no reply or contact from anyone.

Nice to be such a valued customer...NOT!

Desired outcome: refund/coupon - contact [protected]@live.com

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8:38 pm EDT
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Sealtest / Agropur Dairy Cooperative Sealtest Vitamin D Milk

I bought a one pint bottle milk from a convenience store near my house because the store was near. After taking a sip to taste the milk, it does not taste like milk. It had a bad and watery after taste. I checked the label and the ingredients were "milk, Vitamin D3". It definitely does not taste like milk. They might want to check the Vitamin D3 amount they mix in.

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Sealtest / Agropur Dairy Cooperative 4.25% Milk

I bought milk on October 22 from Walmart and got it delivered at home, while my roommate bought themselves from a different store.

Their milk had expiry date of Nov 3, while mine had Nov 17 but both the milk went bad even before opening them. Some of the packets of 3 were good at first and then went bad.

I’m enclosing one of the photos, because I threw the packets but had some in the cup.

Desired outcome: I want an immediate action or inquiry on what’s going on with the milk, refund is not much so I don’t care but it’s the health that might be at risk.

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Update by Gurjeet_Singh
Oct 27, 2022 8:18 pm EDT

One more picture here

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5:32 pm EDT
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Sealtest / Agropur Dairy Cooperative sealtest whole buttermilk 1/2 gallon

the milk went bad three days after I bought it its lumpy and I know buttermilk is not suppose to be lumpy. the sell by date is september 29 bought on the 7th of september. I love using sealtest milk, buttermilk I drink it like it is so good but upset that it was lumpy poured it out letter beside date is a k and the other set of numbers is 08:50, bar code number [protected] hope this helps

Desired outcome: Please refund or replace

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8:37 am EDT

Sealtest / Agropur Dairy Cooperative Sealtest

We purchased three 1- litre packages of Sealtest 10% cream. Out of the three packages 2 had a sour test to them and curled while the last package tasted fine and did not curl in the coffee. The three packages were purchased at our local Costco on August 26, 2022.

The expiry date of the cream is October 06 with product manufacturing information REG 1478 17:44 23A

Desired outcome: provide replacements for the 2 spoiled litres of cream

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11:28 pm EDT
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Sealtest / Agropur Dairy Cooperative Sealtest 10% cream 1L

I pretty much always buy the Sealtest 10% cream at Costco, and mostly at the Thorncliffe store in Toronto. Many times the cream will go bad a week or two before the best before date. Since I buy two at a time, it tends to be in my refrigerator for a week or so before I start using it but the due date is still many days away, it's kept in a new fridge and the temperature is consistent. I find it difficult to return the product for refund/replacement every time this happens as I am a senior and can't make that extra trip very easily. I've had to throw out half or more of a 1L container on many occasions and the cost adds up.

Desired outcome: I'd like to be contacted by the company (email is fine) for an explanation as to why this is occurring so often and to be reimbursed for at least some of my purchases.

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1:29 pm EDT
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Sealtest / Agropur Dairy Cooperative 2% milk

This photo was taken on June 8th, 2022 morning. The milk packet has an expiry date of 12th June, but I'd to waste almost two packets because it had a distinct odor in it, when warmed up whole milk was distorted into weird pieces and had a weird smell. just fyi, I'd kept the milk packets in the fridge the whole, but it had turned out to bad. This has been a issue from the past few months, where everytime I buy a bag of 3, there's always a bag which goes bad.

Desired outcome: I would like to be compensated for the loss over the month, something like a coupon or something

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10:28 pm EDT

Sealtest / Agropur Dairy Cooperative Sealtest 10% half and half creamer

I have bought yout sealtest 10% half and half creamer. I had one at work dated June 2nd and one at home also dated June 2nd. Both were bought at separate grocery stores. Both go bad in the coffee. Is there a recall on these? I have had to throw both out and am concerned at how bad they turned in my coffee. Do you plan on reimbursement? I have spent money and got 2 bad 1 liter coffee creamer cartons. Waiting on your reply.

Desired outcome: Please reimburse me. Nicole Nascimento 43 Mccreery road ingersoll Ontario N5C4G1

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12:43 am EDT

Sealtest / Agropur Dairy Cooperative Milk carton

In the last year your cartons have been ridiculously hard to open. They are glues so tight you have to use a knife and hope you don’t stab yourself in the process. Some of us are construction workers and do not have the strength to open them as they are meant to be open. Other brands don’t have this problem. I will have to switch if this doesn’t change.

Desired outcome: Fix the packaging

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Melinda Doyle
, US
Apr 29, 2023 8:27 am EDT
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Horrible cartons to open no elderly person could open them without being injured!

Stop being so cheap and fix your cartons!

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Sealtest / Agropur Dairy Cooperative contacts

Phone numbers

+1 (800) 501-1150 +1 (450) 878-2333 More phone numbers

Website

www.sealtest.ca

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