Menu
Food Network Customer Service Phone, Email, Contacts

Food Network
reviews and complaints

www.foodnetwork.com
www.foodnetwork.com

Learn how the rating is calculated

1.1 233 Reviews

How responsive is Food Network's customer service?

5 Resolved
226 Unresolved
Very poor 🤒
We don't know much about how Food Network handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Food Network and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
Verified
The authenticity of the customer service contact information for Food Network has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Food Network reviews and complaints 233

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
2 reviews
Sort by:

Newest Food Network reviews and complaints

ComplaintsBoard
R
1:04 pm EST

Food Network magazine subscription

I never signed up for this magazine. I got it for free with an order from certain to home shopping network. They sent me an email asking if I wanted to renew. I deleted the email. Now there is charge on my debit card (I never gave them my card number) for $44.76. Good luck contacting them...no phone number ...with useless web site...This is a scam

Read full review of Food Network
Hide full review
ComplaintsBoard
R
8:35 pm EST

Food Network chopped

Live crabs were recently killed and cooked on an episode of Food Network's "Chopped". A "chef" tore the legs off of a stone crab while it was still alive and then put several of the animals in a pot of room temperature water - the animals would die slowly as the water warmed. The network should be reported to PETA. I won't watch Food Network in the future.

Read full review of Food Network
Hide full review
ComplaintsBoard
M
10:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Food Network the product is under warranty, the company is not responding the request to exchange and return the product

We had purchased A mini processor/Chopper from Kohls Shop in Allen TX. There was a defect in the processor, we wanted to return, as we lost the reciept they told us to send the processor to the manufacturer who has 2 year warranty, I called the company and they are declining our request, please help us.

Read full review of Food Network
Hide full review
ComplaintsBoard
N
2:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food Network condescending hosts

I have been a fan of the Food Network for many years. I have never posted public comments but can no longer keep quiet regarding the insulting comments made by some of the cooking shows' hosts. I understand that they were born, or have become, wealthy celebrities living in an alternate universe associating primarily with other wealthy celebrities. However, I would venture to guess that those other wealthy celebrities do not make up the vast majority of their viewers. Latest, and most insulting- Giada de Laurentis commented on her newest "Giada at Home" installment that flat iron and skirt steaks are inexpensive cuts of beef while viewers were shown the $20+ per pound cost of these "inexpensive" items she was purchasing. SERIOUSLY? News flash: Even on sale at $5.99 per pound in normal grocery stores, they are not inexpensive to to us plain old regular folk. And while I am at it, what is up with the hosts (Ina Garten) telling us to be sure to use "GOOD" ingredients? Do they and the FN producers assume that their fan base, although smart enough to tune in to their programming, are too stupid to know we should not to use "BAD" ingredients? Shame on all involved with these shows and any like them.

Read full review of Food Network
Hide full review
ComplaintsBoard
F
2:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food Network perfume advertisement

I have been a subscriber of the Food Network Magazine for the last 3 years. I received the April 2015 edition of the magazine on 03-16-15 in the mail. When I opened the mail box I was overwhelmed with the sent of perfume. I brought the magazine into the house and immediately searched for the perfume ad to rip it out and throw it away. I have tried, over the course of the last day to read my new magazine several times. I have yet to make it past the first dozen pages before I have to put it down somewhere else. The magazine stinks. I am not one to complain about most things, but this is so offensive, I can not even begin to enjoy my magazine, and if I am anywhere near it I get a headache. Highly fragranced perfume ads are one thing in a fashion magazine, but I can't imagine anyone would be able to think about eating or cook one of the recipes in this magazine with the overwhelming and atrocious smell of this perfume ad. It is horrendous. I am inclined to throw the magazine away. Can't this magazine find an advertiser that doesn't want to assault our palates before we cook one of the many recipes featured? I am very disappointed in this magazine, as I look forward to every edition, and I don't think I can even read the one I received.

Read full review of Food Network
Hide full review
ComplaintsBoard
D
9:02 am EST

Food Network poor quality

So my wife and I purchased the food networks ceramic coated cookware set and we purchased the set for 179.00. When the set arrived it was packaged nice and everything was intact and undamaged. I followed the instructions for seasoning the cookware and worked great just as advertised. After about a month things started sticking no matter what I did and the ceramic coating started chipping. After paying such a high price for cookware I never put them in the dishwasher or used anything abrasive to clean them. I am disappointed that the food network would put there name on such garbage shame on you food net work for taking my money and leaving me with somthing that's not even good enough to go to goodwill.

Read full review of Food Network
Hide full review
ComplaintsBoard
U
5:37 pm EDT

Food Network celebrities like her are a disgrace!!

Paula Deen Misses The Shirley Temple Days
by Sloan Griffin
Originally published March 6, 2013

A former employee of Paula Deen is claiming the southern cook is not only a liar, but she’s also a racist. Don’t believe me.. Ask Lisa Jackson.

Here’s what Paula Deen told Lisa Jackson in 2007 while preparing for her brother Bubba’s weeding:

“The servers should wear… What I would really like is a bunch of little *iggers to wear long-sleeve white shirts, *lack shorts and *lack bow ties, you know in the Shirley Temple days, they used to tap dance around.

Now, that would be a true Southern wedding wouldn’t it? But we can’t do that because the media would be on me about that.”

What do Paula Deen and Ann Coulter have in common? They’re both racist *astards. Don’t believe me.. Ask Al Sharpton & Rev. Dr. Franklyn Beckles, Jr.

diaryofahollywoodstreetking.com/paula-deen-is-a-racist

Read full review of Food Network and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
T
T
the truth seeker joe
Littleton, US
Mar 19, 2014 6:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Al sharpton has never meet frank beckles and has no Idea who he is. One thing is for sure frank beckles is a racist but no cares what he has to say becaUse it is all BS

ComplaintsBoard
K
3:16 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Food Network all drama

I used to love the old food network with Paula Dean, the Barefoot Contessa and so on. It used to be informative to teaching me to cook and to learn new recipe's and tips. Now its all Drama. Bad restaurants, competitions, iron chef(ick), . I turn it off every time on turn it on anymore, . Where Are my ladies and gentlemen teaching me? There is already way to much Drama on TV, . Drama has ruined this Channel.

Read full review of Food Network and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
R
R
RarelyComplain
Warren, US
Feb 05, 2013 7:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Cut that cable.

Take the money you spend on cable and invest in a library of your own television shows. Hey! Whatever YOU want. Using Amazon and eBay do you realize how quickly you can build a library? I re-run my own personal stuff about every 2 or three years, if that. Almost none of it has advertisements either. Wow is that a luxury!

And best of all, I do not support the cable television industry. Those reality shows you menitoned by the way, means unpaid actors/actresses. Lowest budget you could ever imagine. So whattya paying for?

R
R
RarelyComplain
Warren, US
Jan 26, 2013 4:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Drama and outright emoting has ruined all television. Honey Boo Boo mentality, right down to the Weather Channel...if they still even call it that anymore. I cancelled cable years ago. Never looked back. Forty dollars a month for that junk? No way.

J
J
jaymet
albany, US
Jan 26, 2013 3:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Oh my god I know exactly what you mean... its terrible now :o(

ComplaintsBoard
H
10:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Food Network not receiving

I subscribed to the magazine Food Network in August the 14th. and we are almost at the end of October and I did not receive it yet.
The thing is that the check I sent in the same time as passed in my account book at my bank in September.
I would like an answer to that.
[protected]@hotmail.com
Thank you

Read full review of Food Network
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
2:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Food Network - renewal scam

I signed up for a two year subscription, I have bank statements to prove it. Now my subscription is up for renewal for another year cycle. Intead of letting me know this, they repeatedly send letters saying "I ageed to pay later..." which I already have paid for the time I agreed to. Now, I receieve a letter saying I have a "delinquent" account. Its a...

Read full review of Food Network and 27 comments
ComplaintsBoard
A
9:27 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Food Network challenge-holiday window

I recently was able to set and watch all my missed shows from the DVR and one that I never miss is food challenge. Due to my busy Sunday I always DVR and watch it on Monday and them call my sister to talk about all the great things on the show. However this week will is different. I was so excited when I woke up but to my surprise my sister sent me a text to skip this weeks show and not t watch because it was such a joke! I have always trusted the judges and and agree with them 98% of the time. I disregard her warning set down with my coffee to enjoy.
I heard the heart felt story of a competitor needing money for her sick child and of coarse it pulls on the heart strings but this is not who needs the money the most but the quality of the job you do. In the end I respect the judges to make the right decision after all that is why they are there. In the end I see two holiday windows that are good and deserve an honorable mention for there hard work and one clear winner. As do the judges as from early comments in the show. As the winner is read off all I can think about is you have to be kidding me! The snow man are way to over scaled for this piece as mentioned by the judges and you can so see the rice cereal under the fondant as mentioned by the judges. the back drop looked like the slopped icing on it the hole thing was third place at best!
The only reason she one was due to pulling the judges heart strings. I have lost respect for these so called professionals. Its one thing to give a the money out for charity to help someone but to falsely give it out on a challenge for inaccurate work because you feel sorry for them is totally inappropriate. Everyone in the world has problems some worse than others but there is no honor in giving a prize to someone that doesn’t deserve it. You should have given it to the real winner and have them split it with her as a good gesture. I am sorry to say you will no longer be apart of my Monday mornings. Why watch it if it is a joke!

Read full review of Food Network and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Nov 30, 2010 5:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

I'm assuming this is a troll post?

ComplaintsBoard
S
11:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food Network giada dilaurentis

Am I the only one or does Giada's stupid habit of pronouncing italian words with an accent while she uses a normal American accent for everything else bug you too? She sounds like an idiot. I know she was born in Italy and that is her heritage, enough already! Either use an Italian accent full time or an American accent full time. WE KNOW YOU'RE ITALIAN ALREADY! Enough!

Read full review of Food Network and 28 comments
Hide full review
28 comments
Add a comment
F
F
Foodie15
, US
Aug 06, 2018 8:35 pm EDT

It’s plain to see that all decisions at food network are determined by someone in close alignment with donald trump and his racist, hateful base!
Once I saw that MANNY, a BLACK personable accomplished chef who would have added SO much to your miserable network, was the one who had been eliminated, leaving christian, who NEVER tasted throughout the entire competition, and jess, whose pilot was as boring as they come, had been eliminated, I turned my set off out of disgust! Here you have bobby flay up to his old tricks of trying to keep strong Black men away from being any type of competition for him and that racist giada, who NEVER has anybody BLACK on the many shows she calls herself hosting! They are both so full of hate for Blacks it makes me nauseated! I will NOT be looking at another FNStar again!
And then there are the other racist exhibits that you put forth:
1. Iron Chef: Why are there no Black iron chefs?!
2. And that old tyler florence, who is just as racist as those two on food n. star. Last year he sadistically “allowed” the Black team to remain until the final show and then lied that that caucasian team from south carolina, his home state, had won. (And how does the audience even know if he’s telling the truth about the amount of money each team earns?!) So here we go again: first team to go home this season is the Black team, even though that team selling chocolate-covered strawberries for $1.00 could not possibly have beaten them!
WHEN are you going to rid yourselves of your 60’s jim crow mentality and give a deserving Black person his/her own show on the Network, NOT the internet (foodnetwork.com)?!
I can’t wait until your entire network gets canceled so that I don’t have to see your racially biased shows as I surf the channel lineup!
P.S.: Even though she’s not Black, Rachel Ray is just a decent person, and you got rid of her too because that old giada felt intimidated by and jealous of her popularity!

R
R
rellekd
, US
Jun 17, 2018 9:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Get rid of Giada so I can enjoy the next food network star. I didn't watch last year and I wont watch this year as long as she is on there.

M
M
Marikita
, US
Dec 08, 2016 12:21 pm EST

Can you please tell your chefs stop using the words "pretty" and "sooo pretty" which is used ad nauseum on a lot of your cooking shows. Valerie Bertinelli and Katie Lee being the ones who use it the most. If you expect contestants on the Next Food Network Star to not over-use the same words, maybe you should remind your so-called chefs expand their vocabulary and learn adjectives other than "pretty" in describing their food. Annoying!

F
F
Fran Bertrand
, US
Jun 15, 2016 3:30 pm EDT

every time i watch guy on his program he samples everything and does not make the time to wash his hands how terrible that is there is a whole bunch of others do the same, as for me i would NEVER eat his food

N
N
nania
, US
Feb 17, 2016 2:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I would much rather watch the chefs preparing the food instead of talking how they are doing it. SHOW IT. I have noticed lately that Giada is dressed more appropriately. She does have a nice figure, but I am not watching the show for that. I do prefer Trisha's southern cooking and pioneer woman. Their recipes are much more down home, and something I would make. I don't care for all these gourmet meals.. don't have the money to buy a lot of these expensive items, and I would assume that the average family does not either. and lastly, don't do a whole night of one show. Example: Triple D. show a few, then go on to something else. after one or two, I turn it off. I watch Food network more than any other station, but I am changing.

A
A
Angela Johnson Applegate
, US
Jan 24, 2016 9:00 pm EST

Anne Burrell is uncomfortable to watch on Worst Cooks in America. She is just downright mean- nasty- disrespectful- dysfunctional. She acts like a bully to her team and gets psycho micro-manager which is just no fun to watch. She is terrible- why in the world is she on tv?

A
A
Ann Cochran
, US
Nov 14, 2015 11:18 am EST

What's up with the new shows? Aren't these people making enough money acting in Hollywood? Now we have tv with comedy shows telling us how to cook. Really? Enough food network. Bring back good chefs a d while we're at it stop the diners drivers and dives marathons.

T
T
TriciaC0683
, US
Aug 17, 2015 12:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am very disappointed in the food network, Giada and Bobbie, for letting the new food network star (season 11) Eddie Jackson, use the N word on a live airing. You people fired Paula Dean behind using the N word 30 years ago. The network said they do Not tolerate racism to any degree. I do not care whether a white person or a colored person using the word it is disrespectful. I also can Not believe Giada and Bobbie laughed when Eddie used it (what we're you thinking?) Obviously the Food Network and their stars are disrespectful and only care about ratings. SMH you should all be ashamed. This was plain stupidity on the networks and their top stars behalf.

F
F
Figgy21
, US
Aug 02, 2015 5:39 pm EDT

Dear Food Network---It's so sad a once enjoyable network has become nothing but Diners, Drive-ins, and Dives, the JUVENILE Cutthroat Kitchen, and Grocery Games (a ripoff of the old Supermarket Sweep) and and all your "new" shows are nothing but watching the chefs eat ---Carnival Cravings, Burgers, Brew, & Que, and American Diner Revival which is the SAME concept as Restaurant Impossible! And your show THE KITCHEN there is NO CHEMISTRY among the participants, it is PAINFUL to watch as one person tries to outdo the other! Oh and let's not forget Giada's BOOBS! The ONLY shows I enjoy are Cake Wars---the cake artists are amazing, and The Kids Baking Championship---the rest of your programming is TOTAL GARBAGE!
I think you need a contest to replace Bob Tuschman and Susie Fogelson! They know NOTHING about what the viewers want---gee maybe a show about actual COOKING perhaps! No wonder your ratings continue to DECLINE! Food Network was one of my go to channels, but not any more...now it's just PITIFUL!

Sincerly
Sign me---DISGUSTED Food Network Viewer

D
D
DHow
, US
Jul 25, 2015 11:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

What is the Food Network thinking with Giada's wardrobe! Viewers who watch this network are interested in learning about food, recipes, culture, the use of spices, not in watching nearly topless women cooking. I, for one, am no longer going to watch programs with Giada exposing not just a bit of cleavage, but nearly all of her breasts. No respectable woman at any age, but particularly at her age, would allow herself to be displayed like that, even if it is a network decision! Trying to look like a playboy bunny?...there are plenty of channels for that! And how embarrassing for her co-workers having to sit next to a woman in a bikini top, and/or cut-out midriff or back?
Giada'sridiculous Italian accent when saying mozzarella, prosciutto, and other 'Italian' words has made me not enjoy watching her own cooking shows, but now with this topless business going on, I won't be watching other shows that include her.
One reason I have enjoyed watching this channel over the years is because of its clean, wholesome, family- oriented programming. That is no longer the case! Viewers should be able to tune in to theThe Food Network without previewing to see if their children can be allowed to watch it. Who is making the foolish decisions for this network? Just ridiculous!

ComplaintsBoard
M
8:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Food Network - paid subscription/not receiving

Paid for subscription on 07feb09 via computer at time of subscribing — received one issue. According to their website - my subscription was cancelled. No phone number to contact anyone. E-mailed their customer service — no response.

Read full review of Food Network and 55 comments

Food Network In-depth Review

Website Design and User Experience: The design of the Food Network website is clean and visually appealing, making it easy to navigate and find what you're looking for. The user experience is smooth and intuitive, with a well-organized layout and clear menus.

Content Quality and Variety: Food Network offers a wide range of high-quality content, including recipes, cooking tips, and articles. The variety of recipes is impressive, covering different cuisines, dietary preferences, and skill levels.

Recipe Search and Navigation: The recipe search function on the website is efficient and user-friendly. You can search by ingredients, cuisine, or specific dietary requirements, making it easy to find the perfect recipe for any occasion.

Video Content and Production Value: Food Network's video content is top-notch, with high production value and engaging hosts. The videos are informative and entertaining, making it enjoyable to learn new recipes and cooking techniques.

Celebrity Chefs and Hosts: Food Network is known for its talented celebrity chefs and hosts. Their expertise and charisma shine through in their shows and recipes, adding an extra level of excitement and inspiration to the content.

Community Engagement and User Interaction: Food Network encourages user interaction through features like recipe reviews and ratings. The community engagement is strong, with users sharing their experiences and tips, creating a sense of community among food enthusiasts.

Mobile App Functionality: The Food Network mobile app is well-designed and offers a seamless user experience. It allows you to access recipes, videos, and other content on the go, making it convenient for cooking and meal planning.

Advertising and Promotions: While there is some advertising on the Food Network website, it is not overwhelming or intrusive. The promotions are relevant and often highlight new recipes or products that may be of interest to users.

Cooking Tips and Techniques: Food Network provides a wealth of cooking tips and techniques, helping both beginners and experienced cooks improve their skills. The tips are practical and easy to follow, making them valuable resources for anyone in the kitchen.

Nutrition and Dietary Information: Food Network recognizes the importance of nutrition and provides dietary information for many of its recipes. This allows users to make informed choices based on their dietary needs and preferences.

Recipe Reviews and Ratings: The recipe reviews and ratings on the Food Network website are helpful in determining the quality and success of a recipe. Users can read others' experiences and ratings before trying a recipe themselves, increasing the chances of a successful outcome.

Shopping and Meal Planning Features: Food Network offers convenient shopping and meal planning features, allowing users to create shopping lists based on selected recipes. This streamlines the meal planning process and makes grocery shopping more efficient.

Customer Support and Feedback: Food Network provides excellent customer support, with a responsive team that addresses user feedback and inquiries promptly. The website also offers a comprehensive FAQ section, which answers common questions and concerns.

Social Media Presence and Integration: Food Network has a strong social media presence, with active accounts on various platforms. The integration of social media on the website allows users to easily share recipes and engage with the Food Network community.

Subscription and Membership Options: Food Network offers a subscription service, providing access to exclusive content and features. The membership options are reasonably priced and offer additional benefits for avid food enthusiasts.

Overall Value for Money: Food Network provides excellent value for money, offering a wealth of high-quality content, useful features, and a vibrant community. Whether you're a beginner or an experienced cook, the website offers something for everyone, making it a worthwhile investment for any food lover.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Food Network customer service

Phone number

+1 (212) 398-8836

Website

www.foodnetwork.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Food Network?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Food Network Customer Service. Initial Food Network complaints should be directed to their team directly. You can find contact details for Food Network above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Food Network. Discuss the issues you have had with Food Network and work with their customer service team to find a resolution.