Open hot food bar
Good afternoon, I'm a residence of Mocksville, North Carolina where I shop at least twice a week at your Yadkinville Highway store. I noticed on Saturday January 23, 2021 that your hot food bar that sell chicken wings is open where anybody can walk up to it and spread germs (COVID-19) all over the food. In addition to this complaint, there are food tong...
Read full complaintStore closing to early
I went to foodlion in hudson nc prior to 11:00pm to purchase cigars. This store and 1 other store are the only place withi 30 miles to purchase them. I will attach a photo if there is a place to do so in this complaint to prove they were closed you can see the time in the picture. As I said I got to the store at 10;57pm and the doors were locked and a...
Read full complaint and 1 commentCashier
Well the cashier name is Martha. The cashier put her hand in her mouth and then touch my grocery. Well she was touching her teeth. Well she was also touching her mask over and over again. Well, I am very concern because of the coronavirus pandemic. Well, I hope that the matter is address. Well, I want to make sure that the manager of the store knows about this matter.
Read full complaintMask wearing
Last I heard a mandate is not a law. The Governor of Virginia has placed many exemptions or exceptions as provisions for people that cannot wear a mask. Food Lion is now requiring people to wear a mask in their store which is an infringement on my human, civil and constitutional rights. Why is not the exemptions or exceptions also added to their sign...
Read full complaintMortons Lite Salt
Why have all the newly renovated stores in central VA changed so many products? One most needed is to re-stock Morton's Lite Salt. I have been using this product for years and now I have to order needed items from
Wal -Mart. I would much rather purchase this product locally. PLEASE consider
returning this item in your stores, please.
Thank you,
Lisa Wright
Meat
My wife and I eat filet steaks three times a week .'Foodlions in Wilmington Carolina Beach Store
S are not selling filet, they are advertised as filet but you can't even fit them with a sharp steak knife .
You will lose a lot of customers including us that have to go to Harris Tetter,
They are ruining your reputation!
We spend a lot of money weekly on groceries and I wonder how much business you are losing with such terrible lying on your steaks !
customer service
I purchased an AT&T calling card on Feb.4, 2020. I tried to activate the card only to find out it does not work. So, i went back into the store to speak with a store associate. She stated that the there is a no refund on those calling cards, something I was already aware of. I told her I have been buying those calling cards for more than a year, and thi...
Read full complaintLeah the cashier
Well she is very disrespectful to customers. Well she is always being rude to people. Well she tells people that they stick or that they have bad breathe. Well she is suppose to keep comments to herself. Well she is suppose to be train on this. Well she does not have to make a remark about people every time they come into the store. Well if you are not...
Read full complaintfront end management robert
He's rude disrespectful to his employees. He wants employee to be respectful to customers why can 't he do the same
Read full complaintyamaari watson / customer service / cashier
She was very very rude and disrespectful she also has a very nasty attitude... I shop at the food lion every day for the last 5 yrs and I have never encountered someone like her!!! She also smokes marijuana and she also gives grocery away for free!!! I have complained once before but nothing seems to have been done!!! Other customers have also said how she...
Read full complaintfloor cleaning
Sunday mornong before church I ran in to get somethings needed for service and a young lady was cleaning the floor, I notice she was wearing a mask, I soon found out why. The fumes from the machine was causing a lot people problems. There was some seniors in there having problems breathing, by the time I found the manager to say something I was losing my...
Read full complaintbakery cakes
I ordered a cake & got a dumpster fire. According to your manager, The picture just shows that the cake will be decorated in that style. There's no guarantee the cake will look like the picture, and you get the height you get, which means it could be an inch high, just decorated like picture.
Basically, if they put icing & those plastic pieces on it, you got what they "promised" you.
The manager just kept repeating about burger commercials and how the burger doesn't really look that way. I told her that at least the burger places give you a damn burger.
This is so completely unacceptable, both the cake & your Management's attitude toward customers.
I spent $26 for cake that is so freaking ugly people on Facebook are telling me this is the ugliest cake I have ever seen. I also barely have cake for this $26 cake that I was given. I would have had a bigger and better looking cake if I would have just gotten the cake mix and the icing from Betty crocker and cooked it myself.
you are the only place that I have ever bought cakes from for the last 15 years because the cakes were so good, but after this, I am no longer buying cakes from you and I am telling everyone that I see about the [censored]ty cakes that your stores put out and your management screw you approach to complaints.
And the email address that you can send comMents to, doesn't exist
complaint on daniel, meat market associate
I would like for food lion corporate to know the stoney creek food lion located in whitsett nc is not a smoke free store. I was shopping at the store on saturday, november 23, 2019 around 1.30 PM, when leaving the store pushing my cart to the door entrance, your doors opened up and it pissed me off to know, your employee " Daniel, works in the meat market "...
Read full complainta accident that was considered shoplifting
Over a year ago in October I was a the store like I am 4 to 5 times a week. Where I spend at least the very least 70 a visit. Not to mention my end of week trip where I purchase goodies for the 2 handicap family members I care for .
Upon checkout I had some magizines I was on the fence post about buying because I wasn't sure weather I had the issues or not so I layed them on top of my bag in the cart when I removed my wallet.
I spent about 300 in the store and had a few hundred more dollars and my credit card and my pay card on me. After checking out I was getting ready to put my wallet in my bag and saw I didnt include the magizines I turned to say something to my clerk who is also my neighbor and the exact same time the security offer said you didn't pay for the magizines. I said yes I know can I pay for them now. He said no that's theft. I was like no honestly it was a mistake I'm in here all the time I spend thousands a month he wasn't hearing it embarrassed I took my lumps and said I won't make excuses I made a mistake how long do I have to stay away. He said well since you are a regular you did hqve Money on you and bank cards and did offer to pay for them. Which I interrupted and said I realized it happened before you did. He said no I knew you were gonna do it you seemed scattered and like you mind was elsewhere I was watching you. I said then why if I'm such a good customer didn't you say miss your in here all the time and so is your son.yiu spend a lot of Money in here why didn't you ask Did you forget about the magizjnes before it even got this it Was not intentional and I took the punishment because I'm sure ppl do steal and I did not want to sit there making excuses and wasting his time I made a mistake pure and simple and I paid the dues which was one year out of the four lion. But when I tried to go back in last week they said I needed a letter from corporate saying I was allowed Listen I'm truly sorry this Happened it wasn't done on purpose I had a lot on my mind which was no excuse I care for 2 handicap family members and your stores food is not only fresh and healthy for them but what I deem to be a family atmosphere and I wouldn't steal from my family. Pls present me with this letter. You do not know how filthy I have felt. I am not that type of person. I have never EVER BEEN IN TROUBLE. NO THEFT NOTHING SO PLEASE HELP ME. NO ONE AT CSTOMER SERVICE NUMBER HAS. CALLED ME BACK AFTER PROMISING TO GET NE THE LETTER AND NO LETTER HAS ARRIVED. please the holidays are approaching and I do the cookies for Easter seals Which is who my handicap brother is affiliated with I am a good person I not once used any excuse or begged the security man to let me off because of me taking care of my family members I'm only telling you this after I have done my ONE YEAR OF ABSENCE FROM MY FOOD LION
DEBI WEATHERBY
115 Llangollen blvd
Nc de 19720
[protected]@comcast.net
[protected]
customer service
I went into the store on Friday November 1st it was a spill on the floor where I was getting my baby formula from lots of glass and spattered baby everywhere I told the manager about this along with all the workers, No one attempted to clean up the spill, It was alot of playing going on, I made it clear I was going to file a complaint too, If weren't careful or would have gotten injured someone would have got in alot of trouble! I never received my discount for my Food Loin items which was on sale, I had a Food Loin card? I tried to get another different card and I was told no go online? This was unbelievable and unacceptable behaviors!
produce employee
I was in Store #100 on Tuesday, October 23 buying groceries as usual. I was checking out all the produce when I decided to ask the employee, Corey in produce, a question about the apples. He said he doesn't eat apples and they are garbage. First shocking response. He said that he fills in here and wasn't his normal store, so he didn't care about the produce area here. I then asked if he had any other sweet potatoes in the back because they didn't look good. He said "No sir. Anything else?" in a very sarcastic tone. Then I could not believe what was said next when I mentioned the rotten onion. He said "You could go to another grocery store if u would like." I was appalled. I just walked away and kept my mouth shut. If these are the kind of employees you are gonna have fill in at this store, I will never visit this store again. Or any Food Lion as far as that goes. I have happily shopped Food Lion for 20 years also. What a terrible experience.
team member-mikayla mauldin, customer service manager
I visited the store on 10/4/19 at about 2:30 or 2:40 pm. I often frequent this store. I went through the checkout line and had a great customer service experience. She was cashier number 0195. Unfortunately when I walked out into the parking lot, I dropped one of my bags containing yogurt. It burst. I, at that time also realized that I had forgotten to get...
Read full complaintservice
Good afternoon. I live in the north charlotte area and regularly shop at a new food lion location at 13108 Eastfield Village, Huntersville, NC (please note I placed a different store in the required field because this one did not show). I have lived in this area for a long time and I get groceries here with my family every week since this location opened a...
Read full complaint and 1 commenthigh prices and discontinued items
I am so disgusted with Food Lion that I will not be shopping there anymore! I have been a loyal customer for many, many years! I shop at the Food Lions located in Danville, VA. It seems to me that since you have remodeled the stores with the cold produce rooms that all of your prices have increased dramatically and you have discontinued items that I would purchase all the time. I have always thought that the Food Lion Brand items were very good and reasonably priced. For example, I would always purchase the Food Lion Brand Ice Tea Packets...they have gone from $1 a pack to $1.79! There are so many Food Lion Brands that you no longer carry...Peppered Turkey and Today I discover that you aren't carrying the Food Lion Brand Soups...nothing but the expensive Campbells Can Soups. I was also buying the Chandler's BBQ and now you only carry the Cackleberry flavor which is awful. I asked someone in the meat department about that and was told that they have no control over ordering for their store...that Corporate does all the ordering. It seems to me that you would order items that sell in different stores. I know that everybody is not the same and have different preferences, so why would you think that what sells in one store will sell in another. I believe that management is harming the business rather than helping. I will now be doing my main grocery shopping at WalMart. There is so much difference in the prices there and in Food Lion now. Food Lion used to be competitive with WalMart, but no longer. It's now worth me going a few miles further to grocery shop at WalMart than Food Lion. If some changes aren't made, I am sure more and more people will be doing this!
I agree with you. So many of the food lion brands as well as cha-Ching items are no longer stocked. Even some of the brand Name items are not on shelves anymore. Prices just continue to rise. I went to Food Lion today. 1/3 of items on my list I couldn’t get. I was so mad that was ready to leave my cart in the middle of the aisle and walk out. I didn’t but I had to go to Ingles to get what I couldn’t get at Food. I’m ready to start shopping at another store that may be a little out of the way but at least I can find what I need.
service
Ok I'm on vacation and on Thursday Sept 26th, the other day Wednesday the 25th my husband bought these amazeing choc eclairs & we wanted more so Thursday I went into the store to get more. I picked. UP a pack that was sitting on the shelf where it says (2) for $5.00 so when I went up to the register they rang up $3.99 a piece so the. cashier asked the head...
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Food Lion Contacts
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Food Lion phone numbersClick up if you have successfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have successfully reached Food Lion by calling +1 (800) 210-9569 phone number Click down if you have unsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have UNsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number
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Food Lion emailsesupport@foodlion.com100%Confidence score: 100%Support
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Food Lion addressAttn: Consumer Relations, P.O. Box 1330, Salisbury, Virginia, 28145-1330, United States
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Food Lion social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 16, 2026