FlyDubai review: miscommientments of multan pakistan sales team

Good day,
we are agent of fly dubai since two years, sir the issue is that we apply umrah group for 30 pax on 7th november 2017 for sector mux-med-mux.Sales team reply us that we can offer group in 30 nov 2017 for 30 pax.We reply sales team that we are agreed to this group and you can proceed for further process.After two days when no reply came from sales team we send mail to sales team, the sales team replied that seats are not available in the requested dates.

1-my complaint is that when you dont have seats in the requested date then why you offer group fare and dates
2-if you cant offer group then why are you doing miscommitments with travel agent.
3-why your multan sale team are not cooperating with travel agent

now i am requesting fly dubai team please give group in my requested dates, because of your miscommitments we are disgracing in market.

Best regards,
sheikh zubair shaukat
director
haji imam din travels, main road khanqah sharif, bahawalpur
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